Salesforce CMS is the top notch CRM system to give you overview
March 25, 2025

Salesforce CMS is the top notch CRM system to give you overview

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce CMS

We use Salesforce CMS for our customer and sales data base. We can see contact persons per Client. Potential possibilities. Already sent out pitches. Project that we already had or have with the respective client. Contact details, company details. A sales pipeline. A pitch pipeline. How much volume in sales we already have with the client.

Pros

  • Client data
  • Pitch pipelines
  • Sales numbers

Cons

  • User experience
  • Intuitive go around
  • Personalisation
  • Easy overview, no extra programs needed
  • Enhanced customer relationships
  • Data insights
  • Scalability
Salesforce CMS is good to use, it is scalable and you can personalise anything. You can easily look up companys or projects and have all the details directly in one view. The data dashboard can be extracted and its information used for any kind of meeting or reportings. It can be plugged in to / connected with other systems
Salesforce CMS stacks up as a Customer management system because it has a more user friendly snd intuitive interface. The UX is better and more modern. It can be customised and extended. There are always learning opportunities and updates for the system so it keeps on developing itself to the newest standards and needs. You can integrate a lot of different things. Its a cloud based system.

Do you think Salesforce Agentforce Sales delivers good value for the price?

Yes

Are you happy with Salesforce Agentforce Sales's feature set?

Yes

Did Salesforce Agentforce Sales live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Agentforce Sales go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Agentforce Sales again?

Yes

Salesforce CMS is really well suited when you are looking to find out information on a project or client or proposal or sale or pitch. It offers you a pipeline and overview to any client related topic. It also gives you reports. You can find client data or contact details of the person on your company side responsible for the client or project. You can also see the sales volume and the possibilities for more

Agentforce Sales Feature Ratings

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