SFDC Review
January 08, 2018
SFDC Review
Score 10 out of 10
Vetted Review
Verified User
Software Version
Professional
Modules Used
- Chatter
Overall Satisfaction with Salesforce.com
SFDC is used by our entire company. It is used by our operations team to manage our clients' cases and day to day as well as by our sales team to track our successes and failures. Everything that happens with a prospect is traced in the system as well as everything that happens with a client.
- Forecasting
- Tracking
- Document storage
- If you don't have a lot of experience with it, it can be overwhelming.
- We couldn't use it fully until we hired a couple people who do nothing more than manage it.
- An easy to use manual would be helpful.