Salesforce Review for you
January 16, 2018

Salesforce Review for you

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Analytics Cloud

It is used in our sales department and helps with the CRM part. It helps keep the information needed for the customers and allows us to have pertinent information needed for that call. It has worked out very well with our sales people here at my business. They would recommend it to other people.

Pros

  • Sales CRM
  • Information Management
  • Ease of Use

Cons

  • Price
  • Training
  • Information
We researched other CRM databases and this one was the greatest. It also integrates with our phone system so will pop up the information when we need it to come up on an inbound call. This helps us aid in the process of the sale and information based on the customer.
It is well suited for a sales associate to be able to have all the information handy for the sales call. It allows you the ability to add information needed to keep you updated on the person/company you are speaking with.

The scenario that is less appropriate is a large corporation who is thinking about bottom line and dollars and cents.

Comments

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