Diamond Necklace, Sparkly and Sophisticated
July 31, 2021

Diamond Necklace, Sparkly and Sophisticated

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

Professional

Modules Used

  • SalesCloud

Overall Satisfaction with Salesforce.com

We have thousands of clients over various industry and need to analyze the sales funnel to assess ROI as well as to maintain control over client data. We are dedicated to becoming more organized about sales enablement processes and that is a newer mission as a medical company
  • sell more intelligently
  • amalgamate client data
  • synch data with email
  • plays well with 3rd party solutions
  • help pages a bit janky
  • limited customization
  • big Benjamins involved in this sln!!
  • streamline sales funnel
  • improve order size by focusing on client analytics
  • mobile, running my data from Morocco next week. For real. shh don't tell :)
Salesforce is like a diamond - pricey, dazzly and captivating, but sometimes the sparkle can require shades. Looked at Citrix and evaluated price and features vs Salesforce but it pales in comparison. Not as many features and felt less utility for orgaization of client data

Do you think Salesforce.com delivers good value for the price?

Yes

Are you happy with Salesforce.com's feature set?

Yes

Did Salesforce.com live up to sales and marketing promises?

Yes

Did implementation of Salesforce.com go as expected?

Yes

Would you buy Salesforce.com again?

Yes

Loads of help in app but sometimes a bit confusing. However easy onboarding and training so you basically plug and play so to speak.
in app help a bit confusing. Too much. Need simplify. But then again tutorials never thrill me
if you despite mismatched heaps of data and repulsed by spreadsheets, this cd be hour cup of tea. If you require more customization due to the nature of your mission, you might find the parameters more limiting

Salesforce Feature Ratings

Customer data management / contact management
8
Workflow management
8
Territory management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
9
Quote & order management
9
Interaction tracking
Not Rated
Channel / partner relationship management
9
Lead management
9
Email marketing
9
Task management
Not Rated
Reporting
9
Forecasting
9
Pipeline visualization
10
Customizable reports
7
Custom fields
1
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
6
Role-based user permissions
8
Single sign-on capability
8
Social data
8
Social engagement
8
Marketing automation
9
Compensation management
Not Rated
Mobile access
9