Force of Sales.
January 26, 2023
Force of Sales.
Score 9 out of 10
Vetted Review
Verified User
Software Version
Professional
Modules Used
- SalesCloud
- Force.com
Overall Satisfaction with Salesforce.com
This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help our organization manage customer accounts, track sales leads, conduct and monitor marketing campaigns, and provide service post-sale. Salesforce lightning experience is an upgraded CRM version of Sales Cloud that streamlines our sales cycle by allowing all our sales reps to generate and follow up on leads, manage account activity, track the status of each campaign, and create reports without a hassle.
- Keep our company organized.
- Respond quickly to leads & existing customers.
- Scale the business easily.
- Track sales deals.
- Not the best for startups.
- Customer support.
- Very expensive.
- Functionality allows us to stay on top of opportunities.
- Highly customizable with deep and wide integration.
- Allows you to produce very detailed reports to track your own activity and history.
The software is extremely customizable, with the ability to create custom objects, fields, and relationships on the fly. This is where Salesforce is remarkable - their code and database render changes on the fly, so you don't need to wait to use any of these. You can build a custom object, add fields, and start capturing data immediately. Permissions are very granular, with strong API support and the capability to update the organization's metadata using versus Code and other tools such as HIPAA/HITECH/SOC certified.
Do you think Salesforce Sales Cloud delivers good value for the price?
Not sure
Are you happy with Salesforce Sales Cloud's feature set?
Yes
Did Salesforce Sales Cloud live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Salesforce Sales Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy Salesforce Sales Cloud again?
Yes