Zoho Analytics Reviews

130 Ratings
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Score 7.6 out of 100

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Reviews (1-25 of 54)

Jennifer Beck | TrustRadius Reviewer
May 13, 2020

How I use Zoho Analytics

Score 8 out of 10
Vetted Review
Verified User
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We use Zoho Analytics to track our open positions as well as our hiring data. Time to fill is measured very closely. Our operations team also uses it to track terminations and other data that our Ops team uses.
  • Time to fill rated
  • Terminations
  • Open positions
  • You can add in different categories you want to track so it makes it flexible in data you want to track.
We use Zoho Analytics to track a number of things in HR but it is used mostly for open positions and so operations can follow where we are in the hiring process. It works very well to keep them on the same page with HR.
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María Fernanda Cruz | TrustRadius Reviewer
March 18, 2020

Zoho Analytics for Medium Size Company

Score 10 out of 10
Vetted Review
Review Source
It is being used to report on client services, sales, administration and projects. It provides a glimpse of performance of each area, automatically and up to date. Each report is personalized to our department's business needs and it has all the metrics we need for decision making.
  • Ease of use
  • Robust
  • Variety of graphs
  • Value for money
  • Very big queries make it slow
  • Need tech expertise for some advanced features
  • Sharing amongst different users
I believe most business intelligence needs and reporting are a good fit for Zoho Analytics. Perhaps only mega big databases might require previous scrubbing or selection/creation of views for them to be adequately handled in Zoho Analytics.
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Abhay Singh Thakur | TrustRadius Reviewer
March 09, 2020

Easily upload data and start in less than a day with Zoho

Score 8 out of 10
Vetted Review
Verified User
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We at FlytBase use Zoho Analytics to track and create a report of one of our products. Zoho helps us to answer business-related questions about product performance and its usage across the global landscape. This helps us to get meaningful insights from our saved raw data logs, Using Zoho we can track various services used across the globe, knowing which helps us to better serve our customers.
  • Easy to upload data.
  • Have multiple ways to upload data from cloud DB and local storage.
  • Making SQL queries is way easier in Zoho.
  • We can use AI imbedded in their product to create simple queries.
  • It is a little tricky to upload data from local storage.
  • Upload tool provided by them sometimes stops working.
  • After 45days of non-renewal of subscription, we lose all of our saved data.
When you need to put data from a NoSQL database to a reporting system, it's pretty easy in Zoho Analytics compared to its competitors. Apart from this if you want to push only relevant data Zoho has inbuild files where we can specify the query and they will only pull the relevant data. We can have multiple workspaces using which we can analyze problems from different departments separately.
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Alejandro Quesada | TrustRadius Reviewer
December 05, 2019

Review from a Costa Rican midsize company

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Zoho Analytics as our main BI and reporting platform. We currently use Zoho CRM and Zoho Desk, so we take advantage of the already provided integrations, and this is the main reason why we chose Zoho Analytics. Besides that, we have integrated it into our SAP Business One ERP, so now we can correlate information from our CRM, Help Desk and ERP altogether. Also, we have taken advantage of the integration to Google Drive. One of the main uses for our company is the generation of KPI and dashboards used on a daily basis and necessary to be ISO compliant.
  • Integration with Zoho CRM, Zoho Desk and so on.
  • Ease of accessibility
  • Pricing
  • Ease of integration with legacy MS SQL platforms.
  • Documentation and videos
  • Frequency of sync options
Scenarios where it perfectly suits: if you use another Zoho software. It already provides hundreds of dashboards and reports and the integration is extremely easy. Scenarios where it is less appropriate or differentiated: if you don't use Zoho at all you won't find these products much different from other BI tools available on the web.
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Anonymous | TrustRadius Reviewer
March 12, 2020

Analyze This!

Score 7 out of 10
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Verified User
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Zoho Analytics (formerly Zoho Reports) currently being used by department managers and higher for big picture view of our sales and plumbing part of the business. Direct Reports who access Zoho Analytics (formerly Zoho Reports) are limited to our Sales Team for comparative information and their own stats. No other direct reports use or have access as their KPI's are metered in our phone software (for phone reps).
  • Compile data in a more 'readable' fashion for ease of absorption
  • Merges well with Salesforce
  • The ease of customization is heavily dependent upon Zoho Analytics (formerly Zoho Reports) support.
  • Not easily manageable if you are not experienced with higher-end filtering and cross-reference objects
Zoho Analytics (formerly Zoho Reports) is way easier to view, read, and interpret data from Salesforce once Zoho's integration is set up. Cross Object functionality of reporting and view-ability of the information is a lot cleaner in Zoho Analytics (formerly Zoho Reports) than trying to fumble through Salesforce to project and read the same information. It is a lot easier to find what you're looking for in Zoho Analytics (formerly Zoho Reports), once the connection is established.
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Anonymous | TrustRadius Reviewer
October 02, 2019

Great for small biz

Score 9 out of 10
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Verified User
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Getting website analytics, email analytics, and even some social analytics is how this tool is being used. We've found it's a great solution for smaller companies who just need bare analytics. It's not crazy hard to use or implement which is the reason we went with it!
  • Implementation
  • Ease of use
  • Realiable analytics for website, email, social
  • More capacity
  • Better support
  • Open source
Smaller companies and companies with a very clear path to conversion will love Zoho Analytics. I've used it a lot with real estate companies because you're just tracking email signups and contacts through email. It's very easy to use for non-techies.
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Sergei V. Ostapenko | TrustRadius Reviewer
May 30, 2018

Zoho Reviews for consolidating organizations in Zoho Books

Score 1 out of 10
Vetted Review
Verified User
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We use Zoho reports and Zoho CRM for five legal entities of the group and run them as separate organizations. We attempted to use Zoho reports for consolidating financial data for the group from five different entities.
  • Billing for Zoho Reports works without a glitch.
  • To consolidate different entities, you should pass severn circles of hell, including compilation of difficult SQL script and setting of several integrations.
  • Eventually modeled data set is not helpful, as the extract is not 100% same as Zoho Books (P&L and Balance). Around 95% of data is valid only - that means, we should manually check Zoho Reports consolidation every time we make it; numerous deleted Zoho Books transactions appear in reports and you never know what else and where will come up.
  • The support team promised us to fix specific access and data compilation issues several times, with their usual mantra of "there will be new updated version without this bug" repeating over and over.
I am not sure, given the limited use of it for even for own Zoho products' data feeds.
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Ramin Sultanov | TrustRadius Reviewer
January 30, 2018

Very helpful for making quick reports

Score 9 out of 10
Vetted Review
Verified User
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Zoho Reports is a user-friendly application. There are many reports to choose from a list which allows for quick reporting on the projects and events without too much development work and implementation required. Zoho Reports gives you the ability to automatically email reports to the team, which is very helpful. Dashboard creator is very easy to use as well. it's really great being able to automatically generate dashboards.
  • Integration with Zoho suite of apps and other databases
  • Reporting with many types of reports/charts/graphs
  • Features like report sharing, mail scheduling features are extremely useful.
  • High learning curve if you need more advanced functionality and customization.
  • Post level-1 customer support should be improvised for better turn around time.
  • You can not use "save as" for all reports
We like that it quickly integrates with other applications so we can pull reports together without having to build them ourselves. It is nice that you can create many different types of graphs and charts to visualize your data with interesting contents. Tons of functionality and in-depth analysis. Perfectly met and suit the business need to combine multiple data sources with Zoho CRM. Good customer support network online to help understand the software as well for beginners.
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Royden Wood | TrustRadius Reviewer
December 21, 2017

Zoho Reports. Just about everything you need.

Score 10 out of 10
Vetted Review
Verified User
Review Source
We are a small company and we use Microsoft Dynamics GP as our ERP system. Honestly, it's overkill, and we have to rely on partners to run custom reports and drill down into data. So instead I run sales reports in Dynamics GP as Excel Spreadsheets and import them into Zoho Reports. Zoho Reports allows me to not only examine the data on its own, but because it's a relational database I create my own tables to categorize and filter data, or in other words to extend the data that I import. This way I can put one client in multiple categories, for example. We are in manufacturing, so there aren't a lot of people on computers in the operation, and so I'm one of the only users.
  • Building relational databases quickly
  • Drilling down! It's fantastic to be drilling down into data with very little setup.
  • Custom reports. It's so easy to create custom reports.
  • The dashboard is the easiest dashboard I've ever used, and the ability to print reports on the dashboard gives me capabilities I've always wanted.
  • The SQL implementation is difficult at times.
  • The importer is a little wonky at times.
I recommend it to everyone I know in business. Honestly, it's that good. It's easy to use, it's affordable for small business, and the ability to import excel spreadsheets relatively easy means it's easy to get your data out of whatever accounting system you use and into Zoho Reports.
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Daniel Bravo | TrustRadius Reviewer
February 06, 2018

Improve our data collection and Reporting

Score 10 out of 10
Vetted Review
Verified User
Review Source
Zoho Reports is used across the organization for sales, orders, reporting, and Google AdWords.
  • Connection with Zoho Desk, google analitys and google adwords
  • Reporting. We uploaded several Excell spreadsheets and get in minutes a great sales reporting
  • Easy to implement
  • The connection with Zoho Desk is only in one direccion. It will be interesting the connetin in both idrecions, It means, modify datai n Zoho report and sincronixe in Zoho Desk
  • Authomatic connetion with finnancial apps. ie. Reviso, banks statements
  • Now Zoho diferenciates small letter and Cap. It will be useful the option Small=CAp
Consolidates several Excel files and creates a report.
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Edward Bothma | TrustRadius Reviewer
January 26, 2018

Review of Zoho Reports from an IT manager in South Africa

Score 8 out of 10
Vetted Review
Verified User
Review Source
We have been investigating an embedded data visualization capability to speed up time to market of an app we have developed. Zoho costs are attractive and self service is comprehensive. We find the mapping charts to be a little limited for our use.
  • Loading of simple data sets
  • Automation of loading process
  • Quality of visualisations
  • Selection of charts available
  • Mapping - New feature needs refinement. Specifically a more detailed base map and an "error handling" or "representative sample" visualisation for larger point datasets.
  • Website usability of service / Responsiveness during building of reports
  • Level of control on Ranges for Legends in certain charts. A legend rang is automatically selected which does not allow the user to select a color palette suitable to the customer's requirements.
Commercially, Zoho makes a lot of sense. An ideal app would include the commercial terms of Zoho and functionality of Qlik Sense.
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Taylor Jane Carpenter | TrustRadius Reviewer
December 18, 2017

Zoho Reports is what you need!

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Zoho Reports for generating Sales and Attrition reports. This allows us to track our salespeople and figure out who is performing best, and at which rate they are increasing their monthly sales.
  • Visually allows you to see the data
  • There are loads of pre-generated reports that can be tailored to your organization
  • It is very user friendly
  • There are some reports that need a lot of tweaking in order to generate info depending on how your Zoho CRM is set up
It is perfect for seeing sales performance side-by-side in terms of reps
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Vijayan V | TrustRadius Reviewer
September 02, 2016

My view on Zoho reports

Score 7 out of 10
Vetted Review
Verified User
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I use Zoho CRM & Projects. The Reports in the Applications are not sufficient enough. Zoho reports gives me that versatality to get the report I want. it also has some very good inbuilt reports
  • Charts are good
  • Filter options gives me to the freedom to work with data
  • Sharing Options helps me to share the result to my team
  • Inbuilt Reports
  • Customised dashboard
For the Zoho products , it is appropriate
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Zach Grieshop | TrustRadius Reviewer
October 24, 2016

ZOHO reports are great for our mid sized IT shop

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use ZOHO reports to manage and track all of our internal IT project work. The reporting functions allow for the flexibility we need and the level of detail that the task owners require to do their work.
  • Ability to use SQL queries to generate reports
  • Schedule report jobs for users
  • Create dynamic reports that are publicly accessible
  • The reporting data only updates on a 3 hour basis and you have to "fetch" the data manually in between
Great for task monitoring, but would also be nice to be able to report on the changes that are made to various fields.
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Kapil Pendse | TrustRadius Reviewer
February 11, 2016

A Business Intelligence tool for schema-less JSON data from API endpoints

Score 10 out of 10
Vetted Review
Verified User
Review Source
Our customers include large retail chain stores. In our product, we provide some big-data insights to our customers. We use Zoho Reports to come up with customised reports for our customers, tailor-made to fit their needs. With Zoho Reports, we are able to offer a consultancy service to our customers who want more than what our standard reports can provide.
  • Zoho Reports connects with our API endpoint to import data into Zoho Reports. It does this quite well, without enforcing specific schema restrictions on our data. Our data is stored in NoSQL database, and our API endpoint produces JSON data documents, each with different structure depending on the dataset being requested. Zoho Reports automatically interprets our data, and converts into a set of rows and columns.
  • Once our data is imported into Zoho Reports, creating different type of visualizations is a breeze. Zoho Reports enables us to create many types of charts, dashboards, pivot tables and more.
  • Zoho Reports has this feature called "Custom Formula", that allows us to create new columns in the data that are computed by applying various transformations to existing columns. For example, we are able to create a "Is Weekday" column by applying custom formula on our "Date" column. This "Is Weekday" column enables us to create visualizations that compare weekday vs. weekend performance numbers of our customers' shops.
  • The visualizations are "live". Zoho Reports can be set up to pull data from our API endpoint periodically (e.g. once every day). As the data gets updated, so do all the visualizations. We are able to publish these "live" visualizations via permalinks or embed them within another web page, so that our customers always see the most up-to-date visualizations.
  • Scheduled emails is another great feature. Once we set up a tailor-made report/dashboard for our customer, we are able to set up scheduled emails. Once set up, Zoho Reports automatically sends emails to our customers with the up-to-date copy of visualizations as attachments.
  • There is a fair bit of learning curve before you can get productive with Zoho Reports. It is not so steep that it'd scare off users, but it does take some effort to get used to the various features and options in Zoho Reports.
  • A private hosting option would be really good to have, as some of our customers might have data security concerns. Although Zoho Reports takes good measures to keep the data safe and secure, the data still gets imported from our cloud servers to Zoho Reports servers. This can be a concern for some users, for example large corporations or government entities who have their own private cloud infrastructure.
  • Editing of column names could have been easier. At the moment you have to right click on each column > click rename > type new name > Save. On save, the entire table is reloaded and the view focuses on the left-most column, instead of the column just renamed. If there are more than 5 or 6 columns, this quickly becomes irritating because you end up having to scroll to the right to get to the next column you want to rename.
I think Zoho Reports is generic enough to be well suited for many use cases that involve analysis of large data sets. With its ability to produce a wide variety of visualizations, Zoho Reports is a great option for someone who doesn't want to spend a zillion bucks on Tableau or some of the other more expensive business intelligence software out there. And all this without sacrificing too much in terms of features or functionality.
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Juan Martitegui | TrustRadius Reviewer
March 24, 2016

Great Reports App for Small and Medium Businesses

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Zoho Reports to integrate all of our reporting needs. Everything goes to Zoho Reports.... that way everyone is able to access the most critical info about the company. They can not only access it but explore it, dive deep, ask questions.
  • It's super fast.
  • Easy to use.
  • And cheapper than the competitors.
  • The support team is India, sometimes that can be a problem.
  • You can't edit/bulk edit values in the databases. Would be great if they also work a bit more like a spreadsheet.
  • The API is not great. It's also not super well documented.
  • They should have an iPhone app version.. there is currently only an iPad version of the app.
  • I don't think it's real time when synced with Zoho CRM.
  • I don't think they have a TV view that rotates with numbers (like Geckoboard, Cyfe, etc.).
I think it's great for smaller companies to integrate all their dashboards in one place. Not sure how this will scale with more users/data.
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Jason Dupuis | TrustRadius Reviewer
March 23, 2016

Zoho or Uh-oh?

Score 5 out of 10
Vetted Review
Verified User
Review Source
We use Zoho Reports to produce and visualize reports/data better than with what is built into Service Desk Plus. It offers a little more flexibility in the data that can be used and more options to display that information (charts and graphs).
  • Data Visualization.
  • Flexible data sources.
  • Somewhat friendly to use.
  • At least one subscription should be included with Service Desk Plus (at enterprise level). One thing that we have found with Zoho/ManageEngine is that everything seems to have 70% functionality. That additional 30% costs more.
I'm on the fence currently. There has been nothing (to me) truly spectacular with Zoho Reports to make me rant and rave about it to the first person to ask. It's a tool. The tool works well. Support is good. You will need to purchase it month to month or yearly.
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Daniel Nowack | TrustRadius Reviewer
March 18, 2016

ZOHO evangelist!

Score 10 out of 10
Vetted Review
Verified User
Review Source
ZOHO is being used across the organization as the go-to source for any data within the company. All systems ultimately map into Zoho reports. Before implementing it, we had scattered data across the organization and little to no transparency on data across subsidiaries. With ZOHO we get direct access to almost live data and can share it easily across the organization
  • Outstanding User Support & Maintenance (have never experienced something like this before)
  • Flexibility to arrange and combine data
  • Sharing to other platforms via embed or public links
  • Pricing is absolutely unbeatable
  • ZOHO is particularly hard to use for financial data. We are managing around the kinks but it is not easy. Especially multi-currency functionalities and standard report structures like P&Ls, Cash Flows and Balance Sheet reports can only be done by tweaking and "cheating" the system
  • Sometimes, performance is not the greatest but nothing highly critical (i.e. Loading times of reports)
  • We have a huge database by now and it is not always easy to track which reports are most current and which ones just a draft especially when working in a multi-user environment. Maybe adding some statuses to more easily manage reports and folders could help...
As mentioned, I would not recommend ZOHO as the system of choice when implementing finance reports only. It is doable but not really simple. And especially when working in multi-currency environments, it is not so helpful.

There are many use cases, however, where ZOHO can add tremendous value. Especially with smaller companies and startups, ZOHO is an amazing and easy to use tool to Analyse larger amounts of data. I have worked on another implementation with bars and restaurants that used Orderbird but had limited reporting functionality when analyzing peak times for business by product and hour of the day. ZOHO gave them an easy and well-suited solution.
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Michael Weisel | TrustRadius Reviewer
March 08, 2016

Zoho Reporting to the rescue!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Different departments are using Zoho Reports for different tasks. It's been very helpful for us for testing purposes against our own APIs as well as for aggregating data from multiple sources. Our executives use it for heavy data analysis to help create models for both financial and forecasting purposes. Our technology department uses it more for testing.
  • Automation - The ability to pull in an API feed using a scheduled task makes it as easy as "set it and forget it".
  • Scalability and performance - We have never run into an issue with too much data, it always performs well.
  • Ease of use - The easy to use interface makes it usable for all levels of technological sense.
  • Wizards - It might be helpful to have some cookie cutter type wizards to help new (and less experienced) users get started quickly.
  • Tutorials and Help - One thing that I find is that some of my team who are not as tech savvy end up coming to us to ask questions as they can't seem to find answers to their questions easily.
If you are pulling data from an API, Zoho Reports has to be one of the easiest products to use. Following the quick directions, you can get up and running with pulling in and parsing data in no time. It's also very easy to take that data and then create an easily readable graphic interpretation of your data.
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Jarrett Nixon | TrustRadius Reviewer
February 23, 2016

Good Analysis Tool, Could be better-looking

Score 8 out of 10
Vetted Review
Verified User
Review Source
I'm the only one who uses Zoho Reports. I am using it to identify and better track key performance indicators for our business, to better understand what's working, and what's not.
  • It is able to pull together many different tables of data, without having to pay an IT consultant to do it.
  • I can quickly make changes, add or rearrange data myself. I feel I'd have to spend as much time explaining it to someone else than doing it myself. In our business, change comes quickly and often, and I was finding that past reporting tools couldn't keep up without a huge IT spend.
  • I know a little about databases, but am by no means a programmer. Zoho Reports allows me to manage and make sense of the data on my own
  • The design of the dashboards is a little clunky, and could be much improved by allowing a feed (without branding) to other tools.
  • This is very specific, but I do find some of the SQL functions available to be quite limited. In particular, I am currently struggling with how Zoho uses the "Join" function to bring two tables together - it doesn't seem to allow for the more specific "Inner" or "outer" joins.
  • I'd love to be able to automate and save specific snapshots in time. I have my data set to update regularly, and need to save pdfs of reports monthly. It might be possible to automate that process, but I haven't found a way yet.
I think it's best suited when you have the ability to automate data coming out of an existing system, you have large amounts of data, and want to simplify and automate the regular process.
I used to spend (and have staff spend) a lot of time filtering, analyzing, and compiling spreadsheets. I've been able to automate that process.
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Aaron Fisher | TrustRadius Reviewer
February 22, 2016

Zoho Reports is great, Unfortunately the rest of the Zoho Products are not...

Score 6 out of 10
Vetted Review
Verified User
Review Source
We looked into Zoho Reports as a possible solution for our company as we are looking for a full featured CRM and I reviewed and tested the full suite of Zoho products.
  • Zoho Reports was one of the strongest features of the Zoho CRM suite and was a large reason why we were looking at Zoho overall.
  • Very easy to use pre-built templates.
  • Was able to understand how to utilize the tool without "reading the instructions" initially.
  • This is more of a problem with the Zoho suite overall. When you look at a product like Zoho you expect all the different modules to interact with each other and integrate extremely well. However the different Zoho modules are similar to Salesforce plugins in that they all integrate into the CRM but don't necessarily integrate with each other.
  • Unable to create instant, live updating reports from Zoho Projects in Zoho reports. The reports have to be generated manually and the integration is just not done well.
  • The customer service I received while using Zoho was the worst customer service I received from all the CRMs reviewed. While it wasn't bad customer service (compared to the cable company) it was the lowest quality of all the enterprise level CRMs.
  • The Zoho Suite overall is very well suited for a small business but doesn't have the capabilities to properly support an enterprise level company.
Zoho Reports is great for small to medium sized business (and so is the price point) but just doesn't contain the level of functionality that an large enterprise needs.
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Ryan Walker | TrustRadius Reviewer
February 17, 2016

Zoho Reports - The single source for all reporting needs

Score 8 out of 10
Vetted Review
Verified User
Review Source
Currently we make use of ZOHO reports to assist us in managing our help desk environment. These reports help us to identify problems and trends on an ongoing basis. We also make use of our ZOHO reports to present all our help desk statistics monthly to the board and to ensure that we a distributing work load correctly across all of our resources,
  • Out of the box reports allow for easy set up with very little knowledge required to get the information you need.
  • Dashboards are a very quick way of obtaining information on the fly and provide a very extensive amount of information.
  • The ability to drill down in reports is also really useful when trying to expand on information that is displayed by default.
  • Being able to schedule reports for automatic delivery to email recipients at specific times and having the ability to share reports via a web link makes life a breeze as once it is all set up, it goes out as and when you want them to.
  • Defining custom views and reports are not always that straight forward and can take some time and numerous changes before they return the data in the format you want.
  • Being given the ability to customise the layout of the reporting portal would also be nice. Haven't found a way of doing that yet.
  • Sometimes when trying to create a new report, the entire portal freezes up after selecting the report type and you have to go out of the portal and then sign back in again before everything starts working.
At the moment, we only use Zoho reports for reporting on help desk data. It works really well for this purpose. The ability to bring data in from alternative sources such as CSV, Web Feeds and pretty much any SQL statements allows ZOHO Reports to fit into pretty much any area of business and deliver the exact information required.
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Leonardo Didonna | TrustRadius Reviewer
February 12, 2016

Unique way to create Reports

Score 6 out of 10
Vetted Review
Verified User
Review Source
Zoho Reports is a very intuitive and understanding tool to help professionals create reports based on data inserted by the user. The upside: It's very easy to use and doesn't need any help desk to create any "easy" report. The downside: If I'm looking to create a complicated report it and need customer support; unfortunately I'm not able to get any help due to a lack understanding the language. And it's not easy to get them on the phone. As much as I love Zoho Reports, I can do the same reports in Zoho Creator. That's my perception and unfortunately I wasn't able to get anyone on the phone to explain to me what's the difference between the two. I'm willing to pay the monthly payment but that's not going to continue if I don't receive customer support.
  • Easy to understand
  • Price is right
  • Unique interface
  • Difficulty in creating complicated reports
  • Not able to utilize same functionality as Excel
  • Customer service not willing to help out
There are no specific scenarios where I can say that Zoho reports is more suitable for a specific action. I'm actually able to create simple reports without any difficulty.
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Mladen Pejanovic | TrustRadius Reviewer
February 10, 2016

Zoho - easy to use Bi tool

Score 8 out of 10
Vetted Review
Verified User
Review Source
Zoho reports are used to display analytical detail and insights on the instore promoter activity. Everything from number of sales, demos, copetitor activity to items cost comparisons.
  • Gread dashboard
  • Variety of reports
  • Abilitity to embedded to web
  • Simple as excel.
  • Can't really find any issue with Zoho yet.
Well suited for analytics and anything that requires number data analysis. Not so sure it has predictive analysis eg: regression analysis in order to determine future trends.
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Chin Uba (MBA, MSc, MCITP, MCSE) | TrustRadius Reviewer
February 10, 2016

Best Reporting Platform

Score 9 out of 10
Vetted Review
Verified User
Review Source
Zoho reports is used by management to analyse helpdesk. It gives us an insight into how we are performing and meeting or missing SLA from the helpdesk.
  • Simple reports
  • Indepth analysis
  • Simple integrations
  • Give at least 60 days trial
  • integrate/interface with other CRM systems
  • Create different themes
Cannot think of any. It ticks all the boxes for me especially being able to read reports from the helpdesk system
Read Chin Uba (MBA, MSc, MCITP, MCSE)'s full review

Feature Scorecard Summary

Pixel Perfect reports (37)
Customizable dashboards (50)
Drill-down analysis (48)
Formatting capabilities (52)
Report sharing and collaboration (53)
Publish to Web (38)
Publish to PDF (48)
Report Delivery Scheduling (41)
Pre-built visualization formats (heatmaps, scatter plots etc.) (4)
Location Analytics / Geographic Visualization (5)
Predictive Analytics (3)
Multi-User Support (named login) (46)
Multiple Access Permission Levels (Create, Read, Delete) (43)
Single Sign-On (SSO) (3)
Responsive Design for Web Access (3)
Dedicated iOS Application (16)
Dedicated Android Application (17)
Dashboard / Report / Visualization Interactivity on Mobile (23)
iFrames (1)

About Zoho Analytics

Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that promises to help users easily analyze their business data, and create insightful reports and dashboards for informed decision-making. It is designed to help users to easily create and share powerful reports in minutes, with no IT help.

According to the vendor, with Zoho Analytics, users can:

  • Upload any data - Securely upload spreadsheets and other tabular data (like CSV, TSV, XLS and HTML files). Or add data directly using the 'spreadsheet-like' interface.
  • Push data from any application - Push data from hosted or in-house (behind firewall) business applications and databases.
  • Analyze data visually - Visually analyze and build insightful reports and dashboards with drag-and-drop interface.
  • Use a range of reporting components - Use a variety of charts, pivot tables and tabular view components to build reports and dashboards.
  • Analyze data collaboratively - Develop reports together with colleagues. Share with each other for better decision making.
  • Embed reports anywhere - Embed their reports and dashboards across Websites, Blogs and Applications for wider consumption.
  • Query with SQL - Create powerful and flexible reports with SQL Queries written in any database dialect/syntax.
  • Experience a highly secure platform - Zoho Analytics is governed by strong Zoho Security Practices, including support for a secure encrypted connection

Zoho Analytics Features

BI Platform Features
Does not have featureAdministration via Windows App
Does not have featureAdministration via MacOS App
Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Does not have featureIn-memory data model
Does not have featureOLAP (Pre-processed cube representation)
Does not have featureROLAP (SQL-layer querying)
Has featureMulti-Data Source Reporting (Blending)
Does not have featureData warehouse / dictionary layer
Has featureETL Capability
Has featureETL Scheduler
Supported Data Sources Features
Has featureMS Excel Workbooks
Has featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Does not have featureODBC
Has featureCloudera Hadoop
Has featureHortonworks Hadoop
Does not have featureEMC Greenplum
Has featureIBM Netezza
Has featureHP Vertica
Does not have featureParAccel
Does not have featureSAP Hana
Does not have featureTeradata
Does not have featureSage 500
Has featureSalesforce
Does not have featureSAP
Has featureGoogle Analytics
BI Standard Reporting Features
Has featurePixel Perfect reports
Has featureCustomizable dashboards
Does not have featureReport Formatting Templates
Ad-hoc Reporting Features
Has featureDrill-down analysis
Has featureFormatting capabilities
Does not have featurePredictive modeling
Does not have featureIntegration with R or other statistical packages
Has featureReport sharing and collaboration
Report Output and Scheduling Features
Has featurePublish to Web
Has featurePublish to PDF
Does not have featureOutput Raw Supporting Data
Does not have featureReport Versioning
Has featureReport Delivery Scheduling
Does not have featureDelivery to Remote Servers
Data Discovery and Visualization Features
Has featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization
Has featurePredictive Analytics
Has featureSupport for Machine Learning models
Does not have featurePattern Recognition and Data Mining
Does not have featureIntegration with R or other statistical packages
Access Control and Security Features
Has featureMulti-User Support (named login)
Does not have featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Does not have featureField-Level Access Control (BI-layer)
Has featureSingle Sign-On (SSO)
Mobile Capabilities Features
Has featureResponsive Design for Web Access
Has featureDedicated iOS Application
Has featureDedicated Android Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
Has featureREST API
Does not have featureJavascript API
Has featureiFrames
Does not have featureJava API
Does not have featureThemeable User Interface (UI)
Does not have featureCustomizable Platform (Open Source)

Zoho Analytics Screenshots

Zoho Analytics Integrations

Zoho Creator, Zoho CRM, Google Analytics, Google Analytics Premium, Google Drive, Dropbox, Dropbox Business, Box, Xero, QuickBooks Online, Zoho Projects, Zoho Books, Zoho Recruit, Zoho Campaigns, Zoho Survey, SurveyMonkey, SurveyGizmo, Mailchimp, HubSpot CRM, Teamwork Projects, Zendesk, Stripe, Zoho Desk, Teamwork Desk, Bing Ads, Zoho People, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Microsoft OneDrive, Salesforce CRM, Zoho Docs, Google Ads (formerly AdWords), Zoho BugTracker, ManageEngine ServiceDesk Plus, ManageEngine SupportCenter Plus

Zoho Analytics Competitors


  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
On-premise EditionPricing DetailsTerms
Professional$30per user per month billed annually
SaaS EditionPricing DetailsTerms
Basic$250.5M rows, 2 users
Standard$501M rows, 5 users
Premium$1255M rows, 15 users
Enterprise$49550M rows, 50 users

There is a 10% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.

Zoho Analytics Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Zoho Analytics Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Zoho Analytics Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux
Mobile Application:Apple iOS, Android
Supported Countries:Worldwide
Supported Languages: English, Spanish, Portuguese, French, German, Italian, Dutch, Japanese, Chinese, Japanese, Russian