Zoho Analytics Reviews

Score 8.0 out of 10

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May 30, 2018

Zoho Analytics: "Zoho Reviews for consolidating organizations in Zoho Books"

Sergei V. Ostapenko

Founder & CEO

PulsarFour LLC.Information Technology and Services, 51-200 employees

Score 1 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We use Zoho reports and Zoho CRM for five legal entities of the group and run them as separate organizations. We attempted to use Zoho reports for consolidating financial data for the group from five different entities.

Pros and Cons

Billing for Zoho Reports works without a glitch.

To consolidate different entities, you should pass severn circles of hell, including compilation of difficult SQL script and setting of several integrations.
Eventually modeled data set is not helpful, as the extract is not 100% same as Zoho Books (P&L and Balance). Around 95% of data is valid only - that means, we should manually check Zoho Reports consolidation every time we make it; numerous deleted Zoho Books transactions appear in reports and you never know what else and where will come up.
The support team promised us to fix specific access and data compilation issues several times, with their usual mantra of "there will be new updated version without this bug" repeating over and over.

Likelihood to Recommend

I am not sure, given the limited use of it for even for own Zoho products' data feeds.

Read Sergei V. Ostapenko's full review

January 30, 2018

Zoho Analytics Review: "Very helpful for making quick reports"

Ramin Sultanov

Digital Instructor

Upper EducationEducation Management, 11-50 employees

Score 9 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

Zoho Reports is a user-friendly application. There are many reports to choose from a list which allows for quick reporting on the projects and events without too much development work and implementation required. Zoho Reports gives you the ability to automatically email reports to the team, which is very helpful. Dashboard creator is very easy to use as well. it's really great being able to automatically generate dashboards.

Pros and Cons

Integration with Zoho suite of apps and other databases
Reporting with many types of reports/charts/graphs
Features like report sharing, mail scheduling features are extremely useful.

High learning curve if you need more advanced functionality and customization.
Post level-1 customer support should be improvised for better turn around time.
You can not use "save as" for all reports

Likelihood to Recommend

We like that it quickly integrates with other applications so we can pull reports together without having to build them ourselves. It is nice that you can create many different types of graphs and charts to visualize your data with interesting contents. Tons of functionality and in-depth analysis. Perfectly met and suit the business need to combine multiple data sources with Zoho CRM. Good customer support network online to help understand the software as well for beginners.

Read Ramin Sultanov's full review

February 06, 2018

Zoho Analytics Review: "Improve our data collection and Reporting"

Daniel Bravo

CEO

Baterias A DomicilioAutomotive, 11-50 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

Zoho Reports is used across the organization for sales, orders, reporting, and Google AdWords.

Pros and Cons

Connection with Zoho Desk, google analitys and google adwords
Reporting. We uploaded several Excell spreadsheets and get in minutes a great sales reporting
Easy to implement

The connection with Zoho Desk is only in one direccion. It will be interesting the connetin in both idrecions, It means, modify datai n Zoho report and sincronixe in Zoho Desk
Authomatic connetion with finnancial apps. ie. Reviso, banks statements
Now Zoho diferenciates small letter and Cap. It will be useful the option Small=CAp

Likelihood to Recommend

Consolidates several Excel files and creates a report.

Read Daniel Bravo's full review

January 26, 2018

Zoho Analytics: "Review of Zoho Reports from an IT manager in South Africa"

Edward Bothma

GM - Group Information and Technology

BrandWorx - Mobile Solutions AfricaResearch, 201-500 employees

Score 8 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We have been investigating an embedded data visualization capability to speed up time to market of an app we have developed. Zoho costs are attractive and self service is comprehensive. We find the mapping charts to be a little limited for our use.

Pros and Cons

Loading of simple data sets
Automation of loading process
Quality of visualisations
Selection of charts available

Mapping - New feature needs refinement. Specifically a more detailed base map and an "error handling" or "representative sample" visualisation for larger point datasets.
Website usability of service / Responsiveness during building of reports
Level of control on Ranges for Legends in certain charts. A legend rang is automatically selected which does not allow the user to select a color palette suitable to the customer's requirements.

Likelihood to Recommend

Commercially, Zoho makes a lot of sense. An ideal app would include the commercial terms of Zoho and functionality of Qlik Sense.

Read Edward Bothma's full review

December 21, 2017

Zoho Analytics Review: "Zoho Reports. Just about everything you need."

Royden Wood

President

Omega Digital Press, Inc.Business Supplies and Equipment, 11-50 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We are a small company and we use Microsoft Dynamics GP as our ERP system. Honestly, it's overkill, and we have to rely on partners to run custom reports and drill down into data. So instead I run sales reports in Dynamics GP as Excel Spreadsheets and import them into Zoho Reports. Zoho Reports allows me to not only examine the data on its own, but because it's a relational database I create my own tables to categorize and filter data, or in other words to extend the data that I import. This way I can put one client in multiple categories, for example. We are in manufacturing, so there aren't a lot of people on computers in the operation, and so I'm one of the only users.

Pros and Cons

Building relational databases quickly
Drilling down! It's fantastic to be drilling down into data with very little setup.
Custom reports. It's so easy to create custom reports.
The dashboard is the easiest dashboard I've ever used, and the ability to print reports on the dashboard gives me capabilities I've always wanted.

The SQL implementation is difficult at times.
The importer is a little wonky at times.

Likelihood to Recommend

I recommend it to everyone I know in business. Honestly, it's that good. It's easy to use, it's affordable for small business, and the ability to import excel spreadsheets relatively easy means it's easy to get your data out of whatever accounting system you use and into Zoho Reports.

Read Royden Wood's full review

December 18, 2017

Zoho Analytics Review: "Zoho Reports is what you need!"

Taylor Jane Carpenter

Scheduling Coordinator

LSi Credit SolutionsFinancial Services, 11-50 employees

Score 8 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We use Zoho Reports for generating Sales and Attrition reports. This allows us to track our salespeople and figure out who is performing best, and at which rate they are increasing their monthly sales.

Pros and Cons

Visually allows you to see the data
There are loads of pre-generated reports that can be tailored to your organization
It is very user friendly

There are some reports that need a lot of tweaking in order to generate info depending on how your Zoho CRM is set up

Likelihood to Recommend

It is perfect for seeing sales performance side-by-side in terms of reps

Read Taylor Jane Carpenter's full review

December 28, 2017

Zoho Analytics Review: "Zoho Reports - Amazing bang for the buck!"

Verified User

C-Level Executive in Manufacturing

Retail Company, 51-200 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We use Zoho Reports to visualize data in a way that is easy to spot trends, track progress and manage our operations. We create dashboards that can be shared internally or externally with our trading partners to track performance. At this point, it is only being used across supply chain operations but will soon be rolled out to other departments. It's helping us solve visibility challenges in our organization.

Pros and Cons

Ability to quickly see how functions are trending
Drill down into a narrow data set based on what you're looking at
Apply filters to one report can become relevant to many people by allowing them to apply filters

The visuals are not as aesthetically nice as others in the market
They need to add chat support like they have for Zoho Creator
Make it easier to build combo graphs

Likelihood to Recommend

Zoho Reports is very well suited to companies who need a cost-effective way to visualize their data and create dashboards at function or department level. It isn't as aesthetically pleasing as others in the market but you do have some (limited) flexibility to change graph and background colors. I would recommend this as a mostly internal facing tool. If you want something to present to clients etc, you might want to go with one of the other options in the marketplace, but you'll pay substantially more for pretty much the same functionality.

Read this authenticated review

December 27, 2017

Zoho Analytics Review: "Zoho Reports is an easy choice when already part of the Zoho Ecosystem"

Verified User

Project Manager in Marketing

Farming Company, 10,001+ employees

Score 7 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We used Zoho Reports to track project and task progress with Zoho Projects. While Zoho Projects did supply graphs and charts, the easy-to-connect Zoho Reports app made it easier to do in-depth reporting and analysis of Projects data. It is an easy one-stop solution for small to mid sized businesses who need a reporting module connected to a project/task planning app and a CRM.

Pros and Cons

One small but important feature that I like is that I can show dates by ISO week, this is very helpful for multi-year reporting within a business that works and speaks by ISO week.
Zoho Reports is a good tool to use for data reporting from Zoho Projects. Very useful if you are already in the Zoho ecosystem.
We use this tool to provide reports to leadership and review team goals. This is very helpful for users who do not use Zoho Projects but want information on day-to-day operations and goal setting.

UI needs a bit of an update to match the rest of the Zoho ecosystem
There is bit of a learning curve, which is not as "steep" as other BI/reporting tools

Likelihood to Recommend

Good for analyzing data within the Zoho ecosystem, I use it for Zoho Projects however this can be used for the CRM system from Zoho as well. Not perfectly suited for a BI/reporting software that is taking imports from multiple data streams. Reports are not for offline use, which can be problematic based on the physical internet presence

Read this authenticated review

November 16, 2017

Zoho Analytics Review: "Zoho Reports - Contractor Experience"

Verified User

Administrative Assistant in Finance and Accounting

Utilities Company, 1-10 employees

Score 8 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

Zoho Reports is currently being used to analyze finances and view business progress. It is currently being used primarily by the finance department but we are also implementing it across management company-wide. This software allows us to visualize the inner workings of the company and find any holes or issues that may exist. Without such software, it is much harder to find these issues or gaps in our finances, job planning, and other areas.

Pros and Cons

It allows us to store data in a single easy to manage location.
Reports makes it very easy to sort through data and locate what we need.
Reports offers accurate in depth breakdowns of data as well as a simple and effective means to visualize such data.
The have great customer service availability through the chat.

Reports was challenging to understand initially and some of their documents were out of date so importing did not work.
It would be nice if the importing instructions were a little more clear for the layman as not all businesses can have an IT department or the like to set up software like this.
Due to insufficient descriptions, it can be unclear as to what a report is describing or displaying to you.

Likelihood to Recommend

It seems to be especially well designed for companies that work in industries such as retail. There have been notable challenges that had to be overcome with reports and the associated apps for us who work as contractors. It is not particularly well suited for bidded jobs, lump sum jobs, or jobs, or overtime. We managed to adapt it to make sure that the reports showed us what we needed to see, but it is apparent that this was not a key industry that was in mind when the software was designed.

Read this authenticated review

December 19, 2017

Zoho Analytics Review: "Zoho Reports - a must have add-on with Zoho CRM"

Verified User

Administrator in Sales

Automotive Company, 11-50 employees

Score 9 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We use the Zoho Reports for two different sales teams, onboarding, account management and support. Zoho Reports allows us to gather data at a company level, but then also be able to break it down to a department and team level too.

Pros and Cons

Easily sync data with our CRM to provide more detailed look into our metrics.
Reporting options make it easy to display the information needed for each manager.
Scheduled reporting helps free up my time to do other tasks.

A bit of a learning curve to begin with and so there could be some additional materials to help get started easier.

Likelihood to Recommend

If you are already using Zoho CRM this is a given to get the most out of your data.

Read this authenticated review

September 02, 2016

Zoho Analytics Review: "My view on Zoho reports"

Vijayan V

CEO (Chief Executive Officer)

TabtreeComputer & Network Security, 51-200 employees

Score 7 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

I use Zoho CRM & Projects. The Reports in the Applications are not sufficient enough. Zoho reports gives me that versatality to get the report I want. it also has some very good inbuilt reports

Pros and Cons

Charts are good
Filter options gives me to the freedom to work with data
Sharing Options helps me to share the result to my team

Inbuilt Reports
Customised dashboard

Likelihood to Recommend

For the Zoho products , it is appropriate

Read Vijayan V's full review

October 24, 2016

Zoho Analytics Review: "ZOHO reports are great for our mid sized IT shop"

Zach Grieshop

Director IT Services

Insight GlobalStaffing and Recruiting, 1001-5000 employees

Score 9 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We use ZOHO reports to manage and track all of our internal IT project work. The reporting functions allow for the flexibility we need and the level of detail that the task owners require to do their work.

Pros and Cons

Ability to use SQL queries to generate reports
Schedule report jobs for users
Create dynamic reports that are publicly accessible

The reporting data only updates on a 3 hour basis and you have to "fetch" the data manually in between

Likelihood to Recommend

Great for task monitoring, but would also be nice to be able to report on the changes that are made to various fields.

Read Zach Grieshop's full review

February 11, 2016

Zoho Analytics Review: "A Business Intelligence tool for schema-less JSON data from API endpoints"

Kapil Pendse

CTO & Product Manager

KAI SquareInformation Technology and Services, 11-50 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

Our customers include large retail chain stores. In our product, we provide some big-data insights to our customers. We use Zoho Reports to come up with customised reports for our customers, tailor-made to fit their needs. With Zoho Reports, we are able to offer a consultancy service to our customers who want more than what our standard reports can provide.

Pros and Cons

Zoho Reports connects with our API endpoint to import data into Zoho Reports. It does this quite well, without enforcing specific schema restrictions on our data. Our data is stored in NoSQL database, and our API endpoint produces JSON data documents, each with different structure depending on the dataset being requested. Zoho Reports automatically interprets our data, and converts into a set of rows and columns.
Once our data is imported into Zoho Reports, creating different type of visualizations is a breeze. Zoho Reports enables us to create many types of charts, dashboards, pivot tables and more.
Zoho Reports has this feature called "Custom Formula", that allows us to create new columns in the data that are computed by applying various transformations to existing columns. For example, we are able to create a "Is Weekday" column by applying custom formula on our "Date" column. This "Is Weekday" column enables us to create visualizations that compare weekday vs. weekend performance numbers of our customers' shops.
The visualizations are "live". Zoho Reports can be set up to pull data from our API endpoint periodically (e.g. once every day). As the data gets updated, so do all the visualizations. We are able to publish these "live" visualizations via permalinks or embed them within another web page, so that our customers always see the most up-to-date visualizations.
Scheduled emails is another great feature. Once we set up a tailor-made report/dashboard for our customer, we are able to set up scheduled emails. Once set up, Zoho Reports automatically sends emails to our customers with the up-to-date copy of visualizations as attachments.

There is a fair bit of learning curve before you can get productive with Zoho Reports. It is not so steep that it'd scare off users, but it does take some effort to get used to the various features and options in Zoho Reports.
A private hosting option would be really good to have, as some of our customers might have data security concerns. Although Zoho Reports takes good measures to keep the data safe and secure, the data still gets imported from our cloud servers to Zoho Reports servers. This can be a concern for some users, for example large corporations or government entities who have their own private cloud infrastructure.
Editing of column names could have been easier. At the moment you have to right click on each column > click rename > type new name > Save. On save, the entire table is reloaded and the view focuses on the left-most column, instead of the column just renamed. If there are more than 5 or 6 columns, this quickly becomes irritating because you end up having to scroll to the right to get to the next column you want to rename.

Likelihood to Recommend

I think Zoho Reports is generic enough to be well suited for many use cases that involve analysis of large data sets. With its ability to produce a wide variety of visualizations, Zoho Reports is a great option for someone who doesn't want to spend a zillion bucks on Tableau or some of the other more expensive business intelligence software out there. And all this without sacrificing too much in terms of features or functionality.

Read Kapil Pendse's full review

March 24, 2016

Zoho Analytics Review: "Great Reports App for Small and Medium Businesses"

Juan Martitegui

Founder

EducatemiaEducation Management, 11-50 employees

Score 9 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We use Zoho Reports to integrate all of our reporting needs. Everything goes to Zoho Reports.... that way everyone is able to access the most critical info about the company. They can not only access it but explore it, dive deep, ask questions.

Pros and Cons

It's super fast.
Easy to use.
And cheapper than the competitors.

The support team is India, sometimes that can be a problem.
You can't edit/bulk edit values in the databases. Would be great if they also work a bit more like a spreadsheet.
The API is not great. It's also not super well documented.
They should have an iPhone app version.. there is currently only an iPad version of the app.
I don't think it's real time when synced with Zoho CRM.
I don't think they have a TV view that rotates with numbers (like Geckoboard, Cyfe, etc.).

Likelihood to Recommend

I think it's great for smaller companies to integrate all their dashboards in one place. Not sure how this will scale with more users/data.

Read Juan Martitegui's full review

March 23, 2016

Zoho Analytics Review: "Zoho or Uh-oh?"

Jason Dupuis

Help Desk Team Lead

Napoleon Group of CompaniesConsumer Goods, 1001-5000 employees

Score 5 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We use Zoho Reports to produce and visualize reports/data better than with what is built into Service Desk Plus. It offers a little more flexibility in the data that can be used and more options to display that information (charts and graphs).

Pros and Cons

Data Visualization.
Flexible data sources.
Somewhat friendly to use.

At least one subscription should be included with Service Desk Plus (at enterprise level). One thing that we have found with Zoho/ManageEngine is that everything seems to have 70% functionality. That additional 30% costs more.

Likelihood to Recommend

I'm on the fence currently. There has been nothing (to me) truly spectacular with Zoho Reports to make me rant and rave about it to the first person to ask. It's a tool. The tool works well. Support is good. You will need to purchase it month to month or yearly.

Read Jason Dupuis's full review

March 18, 2016

Zoho Analytics Review: "ZOHO evangelist!"

Daniel Nowack

Executive Director

Yunus Social BusinessInvestment Management, 11-50 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

ZOHO is being used across the organization as the go-to source for any data within the company. All systems ultimately map into Zoho reports. Before implementing it, we had scattered data across the organization and little to no transparency on data across subsidiaries. With ZOHO we get direct access to almost live data and can share it easily across the organization

Pros and Cons

Outstanding User Support & Maintenance (have never experienced something like this before)
Flexibility to arrange and combine data
Sharing to other platforms via embed or public links
Pricing is absolutely unbeatable

ZOHO is particularly hard to use for financial data. We are managing around the kinks but it is not easy. Especially multi-currency functionalities and standard report structures like P&Ls, Cash Flows and Balance Sheet reports can only be done by tweaking and "cheating" the system
Sometimes, performance is not the greatest but nothing highly critical (i.e. Loading times of reports)
We have a huge database by now and it is not always easy to track which reports are most current and which ones just a draft especially when working in a multi-user environment. Maybe adding some statuses to more easily manage reports and folders could help...

Likelihood to Recommend

As mentioned, I would not recommend ZOHO as the system of choice when implementing finance reports only. It is doable but not really simple. And especially when working in multi-currency environments, it is not so helpful.

There are many use cases, however, where ZOHO can add tremendous value. Especially with smaller companies and startups, ZOHO is an amazing and easy to use tool to Analyse larger amounts of data. I have worked on another implementation with bars and restaurants that used Orderbird but had limited reporting functionality when analyzing peak times for business by product and hour of the day. ZOHO gave them an easy and well-suited solution.

Read Daniel Nowack's full review

March 08, 2016

Zoho Analytics Review: "Zoho Reporting to the rescue!"

Michael Weisel

Chief Technology Officer

Gold LassoMarketing and Advertising, 11-50 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

Different departments are using Zoho Reports for different tasks. It's been very helpful for us for testing purposes against our own APIs as well as for aggregating data from multiple sources. Our executives use it for heavy data analysis to help create models for both financial and forecasting purposes. Our technology department uses it more for testing.

Pros and Cons

Automation - The ability to pull in an API feed using a scheduled task makes it as easy as "set it and forget it".
Scalability and performance - We have never run into an issue with too much data, it always performs well.
Ease of use - The easy to use interface makes it usable for all levels of technological sense.

Wizards - It might be helpful to have some cookie cutter type wizards to help new (and less experienced) users get started quickly.
Tutorials and Help - One thing that I find is that some of my team who are not as tech savvy end up coming to us to ask questions as they can't seem to find answers to their questions easily.

Likelihood to Recommend

If you are pulling data from an API, Zoho Reports has to be one of the easiest products to use. Following the quick directions, you can get up and running with pulling in and parsing data in no time. It's also very easy to take that data and then create an easily readable graphic interpretation of your data.

Read Michael Weisel's full review

February 23, 2016

Zoho Analytics Review: "Good Analysis Tool, Could be better-looking"

Jarrett Nixon

Chief Operations Officer

Hope Street Real Estate CorporationReal Estate, 11-50 employees

Score 8 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

I'm the only one who uses Zoho Reports. I am using it to identify and better track key performance indicators for our business, to better understand what's working, and what's not.

Pros and Cons

It is able to pull together many different tables of data, without having to pay an IT consultant to do it.
I can quickly make changes, add or rearrange data myself. I feel I'd have to spend as much time explaining it to someone else than doing it myself. In our business, change comes quickly and often, and I was finding that past reporting tools couldn't keep up without a huge IT spend.
I know a little about databases, but am by no means a programmer. Zoho Reports allows me to manage and make sense of the data on my own

The design of the dashboards is a little clunky, and could be much improved by allowing a feed (without branding) to other tools.
This is very specific, but I do find some of the SQL functions available to be quite limited. In particular, I am currently struggling with how Zoho uses the "Join" function to bring two tables together - it doesn't seem to allow for the more specific "Inner" or "outer" joins.
I'd love to be able to automate and save specific snapshots in time. I have my data set to update regularly, and need to save pdfs of reports monthly. It might be possible to automate that process, but I haven't found a way yet.

Likelihood to Recommend

I think it's best suited when you have the ability to automate data coming out of an existing system, you have large amounts of data, and want to simplify and automate the regular process.
I used to spend (and have staff spend) a lot of time filtering, analyzing, and compiling spreadsheets. I've been able to automate that process.

Read Jarrett Nixon's full review

February 22, 2016

Zoho Analytics Review: "Zoho Reports is great, Unfortunately the rest of the Zoho Products are not..."

Aaron Fisher

Technology Product Group Project Manager

Premier FarnellElectrical/Electronic Manufacturing, 1001-5000 employees

Score 6 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We looked into Zoho Reports as a possible solution for our company as we are looking for a full featured CRM and I reviewed and tested the full suite of Zoho products.

Pros and Cons

Zoho Reports was one of the strongest features of the Zoho CRM suite and was a large reason why we were looking at Zoho overall.
Very easy to use pre-built templates.
Was able to understand how to utilize the tool without "reading the instructions" initially.

This is more of a problem with the Zoho suite overall. When you look at a product like Zoho you expect all the different modules to interact with each other and integrate extremely well. However the different Zoho modules are similar to Salesforce plugins in that they all integrate into the CRM but don't necessarily integrate with each other.
Unable to create instant, live updating reports from Zoho Projects in Zoho reports. The reports have to be generated manually and the integration is just not done well.
The customer service I received while using Zoho was the worst customer service I received from all the CRMs reviewed. While it wasn't bad customer service (compared to the cable company) it was the lowest quality of all the enterprise level CRMs.
The Zoho Suite overall is very well suited for a small business but doesn't have the capabilities to properly support an enterprise level company.

Likelihood to Recommend

Zoho Reports is great for small to medium sized business (and so is the price point) but just doesn't contain the level of functionality that an large enterprise needs.

Read Aaron Fisher's full review

February 17, 2016

Zoho Analytics Review: "Zoho Reports - The single source for all reporting needs"

Ryan Walker

Solutions Architect

Direct ResponseInformation Technology and Services, 201-500 employees

Score 8 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

Currently we make use of ZOHO reports to assist us in managing our help desk environment. These reports help us to identify problems and trends on an ongoing basis. We also make use of our ZOHO reports to present all our help desk statistics monthly to the board and to ensure that we a distributing work load correctly across all of our resources,

Pros and Cons

Out of the box reports allow for easy set up with very little knowledge required to get the information you need.
Dashboards are a very quick way of obtaining information on the fly and provide a very extensive amount of information.
The ability to drill down in reports is also really useful when trying to expand on information that is displayed by default.
Being able to schedule reports for automatic delivery to email recipients at specific times and having the ability to share reports via a web link makes life a breeze as once it is all set up, it goes out as and when you want them to.

Defining custom views and reports are not always that straight forward and can take some time and numerous changes before they return the data in the format you want.
Being given the ability to customise the layout of the reporting portal would also be nice. Haven't found a way of doing that yet.
Sometimes when trying to create a new report, the entire portal freezes up after selecting the report type and you have to go out of the portal and then sign back in again before everything starts working.

Likelihood to Recommend

At the moment, we only use Zoho reports for reporting on help desk data. It works really well for this purpose. The ability to bring data in from alternative sources such as CSV, Web Feeds and pretty much any SQL statements allows ZOHO Reports to fit into pretty much any area of business and deliver the exact information required.

Read Ryan Walker's full review

February 12, 2016

Zoho Analytics Review: "Unique way to create Reports"

Leonardo Didonna

Sales Manager

Prestige LexusAutomotive, 51-200 employees

Score 6 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

Zoho Reports is a very intuitive and understanding tool to help professionals create reports based on data inserted by the user. The upside: It's very easy to use and doesn't need any help desk to create any "easy" report. The downside: If I'm looking to create a complicated report it and need customer support; unfortunately I'm not able to get any help due to a lack understanding the language. And it's not easy to get them on the phone. As much as I love Zoho Reports, I can do the same reports in Zoho Creator. That's my perception and unfortunately I wasn't able to get anyone on the phone to explain to me what's the difference between the two. I'm willing to pay the monthly payment but that's not going to continue if I don't receive customer support.

Pros and Cons

Easy to understand
Price is right
Unique interface

Difficulty in creating complicated reports
Not able to utilize same functionality as Excel
Customer service not willing to help out

Likelihood to Recommend

There are no specific scenarios where I can say that Zoho reports is more suitable for a specific action. I'm actually able to create simple reports without any difficulty.

Read Leonardo Didonna's full review

February 10, 2016

Zoho Analytics Review: "Zoho - easy to use Bi tool"

Mladen Pejanovic

System Architect

AspiviaTelecommunications, 51-200 employees

Score 8 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

Zoho reports are used to display analytical detail and insights on the instore promoter activity. Everything from number of sales, demos, copetitor activity to items cost comparisons.

Pros and Cons

Gread dashboard
Variety of reports
Abilitity to embedded to web
Simple as excel.

Can't really find any issue with Zoho yet.

Likelihood to Recommend

Well suited for analytics and anything that requires number data analysis. Not so sure it has predictive analysis eg: regression analysis in order to determine future trends.

Read Mladen Pejanovic's full review

February 10, 2016

Zoho Analytics Review: "Best Reporting Platform"

Chin Uba (MBA, MSc, MCITP, MCSE)

IT Division Manager

Melbourne IT SolutionsInformation Technology and Services, 11-50 employees

Score 9 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

Zoho reports is used by management to analyse helpdesk. It gives us an insight into how we are performing and meeting or missing SLA from the helpdesk.

Pros and Cons

Simple reports
Indepth analysis
Simple integrations

Give at least 60 days trial
integrate/interface with other CRM systems
Create different themes

Likelihood to Recommend

Cannot think of any. It ticks all the boxes for me especially being able to read reports from the helpdesk system

Read Chin Uba (MBA, MSc, MCITP, MCSE)'s full review

February 10, 2016

Zoho Analytics Review: "Zoho Reports Delivers !!!"

Brad Kline

Exec VP

Global Select AdvisorsFinancial Services, 11-50 employees

Score 9 out of 10

Vetted Review

Reseller

Use Cases and Deployment Scope

I love the way Zoho Reports integrates with ZohoCRM. It also stands alone very well. The ease in which in connects to our external data sources and visualized that data is exactly what I was looking for. The charts and tools are many, and they are very responsive to suggestions for my custom needs as well. The experience has been very professional and I expect to grow my use of Reports even more in the coming months.

Pros and Cons

I needed a good tool for proprietary stock market data. This data is NOT publicly available and required a stand alone tool to visualize it. ZohoReports was a very good fit. We will be integrating it into client tools for deeper reporting analytics.

I'm working with the Reports teams to add some very high level functionality to proprietary stock trading data. This will be something not found in the world of financial charting. Zoho Reports will potentially be breaking new ground and opening up a whole new area of market data visualization.

Likelihood to Recommend

Reports is very well suited when you need (among other use cases) to add a snippet/widget to a third party site or portal. It allows you to run and your reports and visualizations within Reports and then copy the snippet code to be displayed on another page or site. Very useful in our use case.

Read Brad Kline's full review

January 28, 2016

Zoho Analytics Review: "A boon for any small business"

Anshuk Aggarwal

Co-Founder

XplanckMarketing and Advertising, 1-10 employees

Score 9 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

My organization uses Zoho Reports for tracking paid marketing campaigns across Google, Facebook and real-time bidding platforms. We track metrics like CPM, CPC, CTR etc., across all ad campaigns across multiple platforms for all our clients. Zoho Reports is an excellent tool for tracking and optimizing campaigns. I especially like the capability to write MySQL codes which enables us to implement custom optimizaton logics. In addition, the automated mailers let us send weekly reports to all our clients in an automated fashion. This has made things very easy for us and I would recommend it to any mid-size company which deals with data

Pros and Cons

Ability to write MySQL codes including Inner and Left joins has helped immensely in putting together data from disparate sources.
Ability to send automated mailers has helped in sending weekly reports to clients without any manual intervention.
Ability to sync data automatically from MySQL tables has helped in moving data seamlessly into Zoho Reports.

Should improve the visual aspects of charts and tables. For some of our clients we had to consider other visualization tools for generating good looking reports.
Should enable multi level SQL codes on over another. Currently it lets only 3 Select statements one inside other.
Should make it more fast, some of the reports and tables take time to load.

Likelihood to Recommend

Zoho Reports is well suited for small to mid size companies dealing with data and that want to get up and running with reporting quickly. It does not make sense to spend time developing in house solutions for dashboards

Read Anshuk Aggarwal's full review

BI Standard Reporting

Pixel Perfect reports (32)

7.3

Customizable dashboards (44)

8.9

Ad-hoc Reporting

Drill-down analysis (43)

8.3

Formatting capabilities (46)

8.9

Report sharing and collaboration (47)

9.0

Report Output and Scheduling

Publish to Web (34)

7.5

Publish to PDF (43)

8.6

Report Delivery Scheduling (37)

8.6

Access Control and Security

Multi-User Support (named login) (40)

9.5

Multiple Access Permission Levels (Create, Read, Delete) (37)

9.5

Mobile Capabilities

Dedicated iOS Application (15)

5.7

Dedicated Android Application (15)

5.4

Dashboard / Report / Visualization Interactivity on Mobile (21)

5.3

About Zoho Analytics

Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that promises to help users easily analyze their business data, and create insightful reports and dashboards for informed decision-making. It is designed to help users to easily create and share powerful reports in minutes, with no IT help.

According to the vendor, with Zoho Analytics, users can:

Upload any data - Securely upload spreadsheets and other tabular data (like CSV, TSV, XLS and HTML files). Or add data directly using the 'spreadsheet-like' interface.
Push data from any application - Push data from hosted or in-house (behind firewall) business applications and databases.
Analyze data visually - Visually analyze and build insightful reports and dashboards with drag-and-drop interface.
Use a range of reporting components - Use a variety of charts, pivot tables and tabular view components to build reports and dashboards.
Analyze data collaboratively - Develop reports together with colleagues. Share with each other for better decision making.
Embed reports anywhere - Embed their reports and dashboards across Websites, Blogs and Applications for wider consumption.
Query with SQL - Create powerful and flexible reports with SQL Queries written in any database dialect/syntax.
Experience a highly secure platform - Zoho Analytics is governed by strong Zoho Security Practices, including support for a secure encrypted connection

Categories: ,

Zoho Analytics Features

BI Platform Features

Administration via Windows App

Administration via MacOS App

Administration via Web Interface

Live Connection to External Data

Snapshot of External Data

In-memory data model

OLAP (Pre-processed cube representation)

ROLAP (SQL-layer querying)

Multi-Data Source Reporting (Blending)

Data warehouse / dictionary layer

ETL Capability

ETL Scheduler

Supported Data Sources Features

MS Excel Workbooks

Text Files (CSV, etc)

Oracle

MS SQL Server

IBM DB2

Postgres

MySQL

ODBC

Cloudera Hadoop

Hortonworks Hadoop

EMC Greenplum

IBM Netezza

HP Vertica

ParAccel

SAP Hana

Teradata

Sage 500

Salesforce

SAP

Google Analytics

BI Standard Reporting Features

Pixel Perfect reports

Customizable dashboards

Report Formatting Templates

Ad-hoc Reporting Features

Drill-down analysis

Formatting capabilities

Predictive modeling

Integration with R or other statistical packages

Report sharing and collaboration

Report Output and Scheduling Features

Publish to Web

Publish to PDF

Output Raw Supporting Data

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

Data Discovery and Visualization Features

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

Support for Machine Learning models

Pattern Recognition and Data Mining

Integration with R or other statistical packages

Access Control and Security Features

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Report-Level Access Control

Table-Level Access Control (BI-layer)

Field-Level Access Control (BI-layer)

Single Sign-On (SSO)

Mobile Capabilities Features

Responsive Design for Web Access

Dedicated iOS Application

Dedicated Android Application

Dashboard / Report / Visualization Interactivity on Mobile

Application Program Interfaces (APIs) / Embedding Features

REST API

Javascript API

iFrames

Java API

Themeable User Interface (UI)

Customizable Platform (Open Source)

Show unsupported features

Zoho Analytics Screenshots

Zoho Analytics Videos (9)

Pricing

Free Trial Available?Yes

Free or Freemium Version Available?Yes

Premium Consulting/Integration Services Available?Yes

Entry-level set up fee?No

On-premise Edition	Pricing Details	Terms
Professional	$30	per user per month billed annually

SaaS Edition	Pricing Details	Terms
Basic	$25	0.5M rows, 2 users
Standard	$50	1M rows, 5 users
Premium	$125	5M rows, 15 users
Enterprise	$495	50M rows, 50 users

There is a 10% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.

For the latest information on pricing, visit https://www.zoho.com/analytics/pricing-comparison.html

Zoho Analytics Customer Size Distribution

Consumers		10%
Small Businesses (1-50 employees)		40%
Mid-Size Companies (51-500 employees)		30%
Enterprises (> 500 employees)		20%

Zoho Analytics Support Options

	Free Version	Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Zoho Analytics Technical Details

Deployment Types:	On-premise, SaaS
Operating Systems:	Windows, Linux
Mobile Application:	Apple iOS, Android
Supported Countries:	Worldwide
Supported Languages:	English, Spanish, Portuguese, French, German, Italian, Dutch, Japanese, Chinese, Japanese, Russian

Ratings (1-25 of 58)

Reviews (1-25 of 48)

Zoho Analytics Scorecard Summary

Feature Scorecard Summary

About Zoho Analytics

Zoho Analytics Features

Zoho Analytics Screenshots

Zoho Analytics Videos (9)

Zoho Analytics Downloadables

Zoho Analytics Integrations

Zoho Analytics Competitors

Pricing

Zoho Analytics Customer Size Distribution

Zoho Analytics Support Options

Zoho Analytics Technical Details