Zoho- A Analytics Tool
We were using Zoho Analytics along with connectors with HR, Project management, IT & helpdesk integration. We feed most of the day-to-day …
Zoho AnalyticsFormerly Zoho Reports
Top Rated
Zoho Analytics
Top Rated
Zoho Analytics
Starting at $50 per month
View PricingOverview
What is Zoho Analytics?
Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.
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Top Rated
2023
Best of
2023
Best of
2023
Best of
2023
Popular Features
View all 21 features- Report sharing and collaboration (107)8.383%
- Customizable dashboards (104)8.282%
- Drill-down analysis (102)8.080%
- Formatting capabilities (106)7.979%
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Pricing
View all pricingBasic
$30
Cloud
0.5M rows, 2 users
Professional
$30
On Premise
per user per month billed annually
Standard
$60
Cloud
1M rows, 5 users
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.zoho.com/reports/zohoreports…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $50 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Zoho Analytics?
Zoho Analytics is a self-service BI and analytics platform that enables users to analyze their business data and create insightful reports and dashboards to drive informed decision-making. The recent launch of Zoho Analytics 5.0 adds a data preparation tool.
It helps users create and share reports with no IT help, and is presented as a fit for enterprises because it exceeds all their data cleaning and analytics requirements on a single platform.
Zoho Analytics and DataPrep can be purchased as individual apps to supplement other systems, or together as a complete, natively integrated platform. Individually, Analytics provides a broad range of analytics and reporting capabilities, while DataPrep provides all the tools necessary to streamline the data preparation process in a large organization.
About Zoho's comprehensive Analytics platform:
Zoho DataPrep: An augmented self-service data preparation and pipeline service . Connects, models, cleanses, transforms, and enriches data for analytics.
Upload any data: Securely upload spreadsheets and other tabular data (like CSV, TSV, XLS and HTML files), or add data directly using the spreadsheet-like interface.
Push data from any application: Push data from hosted or in-house (behind firewall) business applications and databases.
Analyze data visually: Visually analyze and build insightful reports and dashboards with a drag-and-drop interface.
Use a range of reporting components: Use a variety of charts, pivot tables and tabular view components to build reports and dashboards.
Analyze data collaboratively: Develop reports together with colleagues. Share with each other for better decision-making.
Embed reports anywhere: Embed reports and dashboards across websites, blogs and applications for wider consumption.
Query with SQL: Create powerful and flexible reports with SQL queries written in any database dialect/syntax.
Experience a highly secure platform: Zoho Analytics is governed by strong Zoho Security Practices, including support for a secure encrypted connection
Enhanced augmented analytics: Zia insights, conversational analytics, forecasting models, and what-if analysis.
Data stories: Create presentations through slideshows and portals
Zoho Analytics Features
BI Platform Features
- Supported: Administration via Web Interface
- Supported: Live Connection to External Data
- Supported: Snapshot of External Data
- Supported: Multi-Data Source Reporting (Blending)
- Supported: ETL Capability
- Supported: ETL Scheduler
Supported Data Sources Features
- Supported: MS Excel Workbooks
- Supported: Text Files (CSV, etc)
- Supported: Oracle
- Supported: MS SQL Server
- Supported: IBM DB2
- Supported: Postgres
- Supported: MySQL
- Supported: Cloudera Hadoop
- Supported: Hortonworks Hadoop
- Supported: IBM Netezza
- Supported: HP Vertica
- Supported: Salesforce
- Supported: Google Analytics
BI Standard Reporting Features
- Supported: Pixel Perfect reports
- Supported: Customizable dashboards
Ad-hoc Reporting Features
- Supported: Drill-down analysis
- Supported: Formatting capabilities
- Supported: Predictive modeling
- Supported: Report sharing and collaboration
Report Output and Scheduling Features
- Supported: Publish to Web
- Supported: Publish to PDF
- Supported: Report Delivery Scheduling
Data Discovery and Visualization Features
- Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
- Supported: Location Analytics / Geographic Visualization
- Supported: Predictive Analytics
- Supported: Support for Machine Learning models
Access Control and Security Features
- Supported: Multi-User Support (named login)
- Supported: Role-Based Security Model
- Supported: Multiple Access Permission Levels (Create, Read, Delete)
- Supported: Report-Level Access Control
- Supported: Table-Level Access Control (BI-layer)
- Supported: Single Sign-On (SSO)
Mobile Capabilities Features
- Supported: Responsive Design for Web Access
- Supported: Mobile Application
- Supported: Dashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
- Supported: REST API
- Supported: iFrames
Zoho Analytics Screenshots
Zoho Analytics Videos
Zoho Analytics Overview
Case study: Aedgency
Overview of Zoho Analytics
Advanced Analytics for Salesforce CRM, powered by Zoho Analytics
Case study: Luxer One
Case study: Aedgency
Zoho Analytics customer testimonials
Zoho Analytics Integrations
- Zoho Creator
- Zoho CRM
- Google Analytics
- Google Analytics 360
- Google Drive
- Dropbox
- Dropbox Business
- Box
- Xero
- QuickBooks Online
- Zoho Projects
- Zoho Books
- Zoho Recruit
- Zoho Campaigns
- Zoho Survey
- SurveyMonkey
- Mailchimp
- HubSpot CRM
- Teamwork.com
- Zendesk Support Suite
- Stripe
- Zoho Desk
- Teamwork Desk module
- Microsoft Advertising
- Zoho People
- ManageEngine ServiceDesk Plus
- Microsoft Dynamics 365
- Google Ads
- Alchemer
- formerly SurveyGizmo
- Microsoft OneDrive
- Salesforce CRM
- Zoho Docs
- Zoho BugTracker
- ManageEngine SupportCenter Plus
Zoho Analytics Competitors
Zoho Analytics Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
| Supported Languages | English, Spanish, Portuguese, French, German, Italian, Dutch, Japanese, Chinese, Japanese, Russian |
Zoho Analytics Downloadables
Frequently Asked Questions
Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.
Zoho Analytics starts at $50.
Reviewers rate Report Delivery Scheduling and Multi-User Support (named login) highest, with a score of 8.8.
The most common users of Zoho Analytics are from Small Businesses (1-50 employees).
Zoho Analytics Customer Size Distribution
| Consumers | 10% |
|---|---|
| Small Businesses (1-50 employees) | 40% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 20% |
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Reviews and Ratings
(262)
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May 09, 2023
Zoho- A Analytics Tool
We were using Zoho Analytics along with connectors with HR, Project management, IT & helpdesk integration. We feed most of the day-to-day operations, project-related data, market, sales, and Payscale data for insights and visualizations. These insights help in better optimization and catering of resources at the organization and also gives the insights about the market condition.
- Project management- Jira, sprit tools, Cloud software
- IT HelpDesk- ticket management, support
- HR Recruitment and management of applications, onboarding
- Viewers are provided as "add-ons", this should be basic part of the package.
- Activity logs of every events is important for audit purpose. it should have been provided with every version.
- More generics and custom reports support. should be extensible
- Better aspects of Mobile views, UI/UX in small devices.
May 08, 2023
Zoho helps me help you.
Our organization uses Zoho Analytics to build reports around data that is being captured in our electronic case management system. We generate reports and or dashboards to help further analyze how our programs are doing as well as how our clients are progressing. This includes demographic reports, clients served, # of touchpoints per client, as well as very specifics tied to each client.
- Pull quantitatives from qualitative information.
- Visualization of the data.
- Allows for a good "read" of where your program is in terms of goals.
- Drilling down within the data.
- Using the data to then see the end user (client).
- Modernization of visuals (dashboards).
This tool enables us to generate interactive dashboards, reports, and charts by connecting to various data sources, including databases, spreadsheets, cloud storage, and online applications. The simplicity of Zoho Analytics' drag-and-drop interface, which doesn't require any coding knowledge, is one of the top features of why we opted for this tool. For quick and simple report generation, it includes a selection of pre-built templates that are very resourceful. With Zoho Analytics we have been able to simply produce reports, dashboards, and visualizations without the need for technical expertise or programming abilities because of this tool's intuitive and user-friendly interface.
This platform has enabled us to obtain deeper insights and make better decisions by using the advanced analytics features provided by Zoho Analytics, such as predictive analytics and trend analysis which have been extremely valuable. With the white-labeling options provided by Zoho Analytics, our company has been able to brand the platform to fit our needs and give users a seamless experience.
This platform has enabled us to obtain deeper insights and make better decisions by using the advanced analytics features provided by Zoho Analytics, such as predictive analytics and trend analysis which have been extremely valuable. With the white-labeling options provided by Zoho Analytics, our company has been able to brand the platform to fit our needs and give users a seamless experience.
- Drive revenue growth
- Create internal/operational efficiencies
- Improve business process agility
- Enhance decision making
- quick TAT for change management
- Service Support
- Pricing
- Product Roadmap
March 29, 2023
Worst Experience as a Organization and an Individual
I am handling the complete data and analytics department of the mid-size organization. Used to create reports, dashboards, and combine query tables which help organizations take business decisions. I didn't like it at all, too many restrictions in query, pivot, graph, etc in my opinion. And I couldn't find anything on Google, I had to go to their customer support, and ironically I didn't find anything there as well.
- Integration with zoho apps
- Formula column creation
- Aggregate formulas
- All over
- Query table
- Pivot
- Filters
- Everywhere
February 24, 2023
Easy, powerful analytics if you are a small business
We use Zoho Analytics to grapple with data sets generated by our other software tools: accounting, CRM, sales engagement, and marketing. Often times these tools don't have very good analytic capabilities built in, so we export their data to Zoho Analytics for a more refined analysis. We have multiple users that need to access this data and we also need to distribute the analysis sets to our various client. Some of our data tables have rows > 10,000 records and relations to other tables so Excel is not an option at that point.
- Graphically construct an analysis from multiple data tables
- Granular user access controls to data tables and filters
- Integrations both direct and via API with third party tools
- Excellent integration with other Zoho apps like CRM and Books
- Limited options to distribute reports. Would like to be able to distribute to S3, FTP, Zoho WorkDrive, and other destinations automatically.
- The application is designed for GUI use, and while it does support writing SQL this feels awkward
- Not as many formatting options for report output as I would like
December 01, 2022
Intuitive and Handy for Everyday Analytics
All of the significant data in my company is stored in Zoho Analytics (earlier Zoho Reports), and it is something that is always on the increase. It is much simpler to create reports and interactive dashboards for all of our business needs and to evaluate the success of campaigns for our clients when all the data is consolidated in one location.
- Attractive dashboards
- Graphical representation (charts)
- Helps in analysis
- UI can be improved
- Need an option to see history
We initially used Zoho CRM and then after the successful adoption of CRM, we also used the Zoho Analytics BI platform for Business Intelligence and Insights on Deals. We primarily use it for Sales and Lead Generation Insights and our use case is of simple to medium complexity. We use analytics to create some simple dashboards from our CRM data or data from other lead generation and prospect hunting channel.
- It gives a single unified view everyday for our sales team to look at to track their progress and the progress of their peers in achieving the targets
- It helps Account Executives to analyse their sales pipeline and find out the score for each deal and any high potential deal that is not getting enough attention
- Some of our consultants have built very powerful stories on how and what impacts sales using storyboards and they are well understood by senior leadership
- Some advanced AI techniques for customer segmentation (like clustering), etc. using standard algorithms like k-means etc. is not available or difficult to use
November 16, 2022
Simple dashboards quick and easy
In my organization, we have all our important data inside Zoho Analytics, and it is something that we keep growing every day. With all data in one place it is easier to generate reports and dashboards for all our business needs, and also analyze the performance of campaigns for our clients.
- Charts and Reports.
- Pivot Tables.
- Dashboards.
- Better UI for query tables.
- Revision history (to revert alterations).
- Backup system.
November 10, 2022
A must-use tool for Zoho One users!
As a Zoho One customer we use many Zoho apps, and use the native reports within each app. However, to gain deeper insights across our Zoho apps, we've integrated many of them within a workspace in Zoho Analytics to blend our Zoho data to analyze all aspects of our business.
- Integration of data from our other Zoho apps.
- Report types and KPI options to create insightful reports.
- Packed with features for all business intelligence reporting.
- The number of pre-built reports that are generated when a Zoho app integration is set-up is nice, but at the same same cumbersome in the fact that it forces you to scroll through many reports or use the search feature.
- The sync with other Zoho apps is not real time.
- The learning curve for me has been a bit steep, but for others this may not be the case. My background is not analytical or data related so I've had to learn with patience.
November 10, 2022
Does the job pretty well, minimal complaints
Problem - data reporting was not synced across the org with multiple teams using ~100 tools. Zoho Analytics is able to plug into data of different systems and provide a better and a singular view of those different data sets.
- Connecting to different systems
- Dashboarding
- Reporting views - pivots, csv, excel, SQL queries
- Overlapping workspaces - currently only one workspace can be linked to an existing data source.
- Emailing reports - there is a feature but Zoho emails don't land up in inbox.
November 09, 2022
Great for reporting on other Zoho apps, difficult to use for integrating with external data
My organization has used Zoho Analytics to create custom analytics dashboards for digital marketing (importing data from Google, Facebook, LinkedIn, etc.) and time tracking (integrating with Zoho Projects). Zoho Analytics is accessed across my whole organization, but only the operations department sets up/manages dashboards due to the complexity of the platform.
- Tons of customization options.
- Sleek dashboard templates.
- Integrates well with other Zoho products.
- Difficult to use compared to other dashboard platforms.
- API connections to non-Zoho sources are not reliable.
November 09, 2022
Zoho Reporting to the rescue!
Different departments are using Zoho Reports for different tasks. It's been very helpful for us for testing purposes against our own APIs as well as for aggregating data from multiple sources. Our executives use it for heavy data analysis to help create models for both financial and forecasting purposes. Our technology department uses it more for testing.
- Automation - The ability to pull in an API feed using a scheduled task makes it as easy as "set it and forget it".
- Scalability and performance - We have never run into an issue with too much data, it always performs well.
- Ease of use - The easy to use interface makes it usable for all levels of technological sense.
- Wizards - It might be helpful to have some cookie cutter type wizards to help new (and less experienced) users get started quickly.
- Tutorials and Help - One thing that I find is that some of my team who are not as tech savvy end up coming to us to ask questions as they can't seem to find answers to their questions easily.
November 07, 2022
Best bang for the buck by far.
Score 10 out of 10
Vetted Review
Verified User
We use this to consolidate data between our admissions process and our SIS(student information system). It helps us to see the life cycle of our applicants and students and to gather real-time data. This product is used between data analytics and engineering to help further our goals and retain applicants and students.
- Data consolidation.
- Data manipulation.
- Data visualization.
- More visualization metrics.
- More learning resources.
November 05, 2022
Zoho is a key axis of digital strategy.
The platform is ideal for the dissemination of the journalistic content we offer and allows us to set a social media strategy and structure an efficient programming mechanism to reach audiences in different sectors. It is ideal for supporting a 360º consumption strategy, facilitates the tactic of becoming visible on the screen devices of followers, and capturing the attention of new audiences.
- Identificar públicos objetivos en cada zona geográfica.
- Determine the hourly incidence to determine the best time of publication.
- Identificar el alcance, comparing efectividad between digital plataformas.
- Identification of networks mentioned in messages.
- Adapt the same message for different social networks.
- Do not restrict all features to testing.
November 04, 2022
Zoho is simple, don't make it complicated
Uploaded financial data files to create the financial dashboard. Goal was to give board members access to view financials.
- Customized financial dashboard in real time
- User friendly
- Tech Support was wonderful
- Virtual video training on how to use Zoho and all the features. I could not locate one
Score 10 out of 10
Vetted Review
Verified User
Zoho Analytics is really helpful in automating custom reports for my team and help me keep track of inventory, collection, billing and sales at my company on the regular basis. We have automated multiple custom reports and receive them over email everyday. Custom query builder is really intuitive and new reports can easily be created, scheduled and modified by using the conversational interface available. Mobile version of the app help me manage my reporting needs on the go. Overall, great experience. Must recommended for SME's who wants to run data driven operation within their company.
- Custom report building
- Conversation interface for building query
- Easy scheduling of multiple reports over email
- Easy edit of the standard reports available on books and inventory.
- Custom report suggestion by industry business function - like e-commerce, BFSI specific reports
Zoho Analytics is our go-to tool for all things BI. Whether is doing a live connection with our DBs on AWS, connecting with other Zoho services that we use, or pulling data from Google Big Query, Zoho Analytics makes it very easy for my team and me to bring in the data, complete our analysis and then create great visual dashboards with data drill-down capabilities. We use Zoho Analytics to measure all our key operational and transactional metrics as per our KPIs. We also use it to share reports with developers and key management, as per their security level.
- Drag and drop creation of charts, pivot tables and dashboards
- Connecting with multiple data sources with regular automatic data updates
- Scheduled emails to send reports and dashboards to key stakeholders
- Connecting data across Workspaces so as not to have to duplicate data
- Ability to import data in Workspaces that have Live connections to DBs
- Ability to write SQL queries in Workspaces that have Live connections to DBs
September 23, 2022
Fuse all you data and analyze your problems in one go.
With Zoho Analytics, we are able to connect all our analytics data like social media handles, Google Analytics, and Google Search Console, and we are able to see that from one single dashboard. It helped us to see the bigger picture (visualization) in one place, and also it's easy to manage. Business decisions like where we stand, respect for other companies, the statistics we can improve upon, and reports to show our c-suite so they can get a picture of their business and how it is performing. It is helping us to feed data from different sources and also helping us to keep them handy in a central place. It also helps us to use that data to present someone (reporting) thanks to its awesome visuals.
- API
- Data Visualization
- Reporting
- More Templates.
- More APIS.
August 31, 2022
Great software to analyze your data
Score 8 out of 10
Vetted Review
Verified User
We use Zoho Analytics to study different types of data and turn them into easy to understand analytics, which are very customizable and comprehensible. Zoho Analytics allows us to import data from any type of service into the platform and it has been a great ally at helping us understand our marketing and sales data, making it more intuitive for us because we are able to create reports and insights in a few clicks and automatically turn it into different charts or pivot tables which can help us view our data in a more simple and fragmented way. I think that this software covers a great range of data and the process is very automated, and we have been able to save a lot of time using this analytics service because it produces reports in a short time and we have been able to take smarter decisions in different marketing-related projects and create a smart business budget that works well.
- The wide range of charts available to analyze the data makes this software very attractive and intuitive.
- It has the ability to collaborate with other team members inside the software and it helps take more insightful decisions around different reports.
- Zoho Analytics has a lot of variety when it comes to supported files type. I can import different data in different file type and I know that it will be supported by Zoho.
- The smart assistant tool has been very helpful in generating many reports automatically when needed and it has also been of great help when it comes to forecasting.
- It definitely has a steep learning curve and it can be quite overwhelming, especially with the lack of proper support and tutorials on how to use the features to get the right results.
- I would like to see more code-free features because some of the tools require some level of coding experience which makes the experience difficult.
- There is not much customization available for the query tables.
We review our key performance indicators within the Zoho Analytics space. We currently use data from both Zoho & outside sources.
- Flexible
- Ease of use compared to other data visualization tools.
- Allows further access to the current Zoho Suite.
- Doesn't push back into Zoho modules.
- Visualization options are limited compared to competitors.
- ETL options aren't as advanced as competitors (Power BI for example).
June 13, 2022
Zoho Analytics for Service Desk Plus Cloud
Zoho Analytics has allowed my team to tap into the data of our Service Desk Plus Cloud environment to build our metrics dashboards, in order to review resource utilization. Unfortunately, the box KPIs Service Desk Plus Cloud offers were limiting our scope of this analysis. It was a seamless process to test out and enable Zoho Analytics in our environment. I look forward to new features and the incorporation of Zoho Survey into the built-in data sources.
- easy report scheduling
- normalizing data
- visual representations
- integration into Zoho Survey
- additional Service Desk Plus Cloud attributes
- calculated fields
April 27, 2022
The New Home Of Prescriptive And Predictive Analytics!
Our business is a marketing, sales, operations, and installation business. We have 11 departments and all need to share data to create a single source of truth. We had data in Zoho CRM for our marketing and sales teams, and we also had data in Zoho Projects for our Operations and Installations team. By utilizing Zoho Analytics we were able to merge the data together into a single platform by using data syncing. With all the information contained within Analytics, we are able to report and visualize the front and back halves of the business model. Doing so allows us to gain deep insights into all the milestones of a customer's journey. We have been able to make smarter business decisions as a result of the information Zoho Analytics has provided which has to lead to our company making the INC 5000 list 2 years in a row.
- Allowing various types of data visualizations
- Creating reports and dashboards that can be easily shared and accessible online
- Deliver scheduled reports via email to various email groups
- Sync with 3rd party software, such as Google Drive, to pull in data tables
- With so many folders in Reports, it would be nice to have a collapse all folders option
- A trouble tickets tracker would be helpful to keep up with various case numbers in a central place
- The support can be difficult to get a hold of at times for real time assistance
April 23, 2022
Great way to get started digging into your data
We use Zoho Analytics primarily to query data for Zoho Desk and do reports that fall outside of the built-in Zoho Desk reporting. We have been recently utilizing it to do more complex charts showing the types of helpdesk calls that we are getting and to break down the top problems to submit to the product managers.
- The built in AI (Zia) can often give you a quick report just by using English words.
- The ability to include data sources from multiple silos helps produce reports with the big picture
- Default reports/dashboards give a wide range of information without having to customize.
- I am confused about some of the filtering dropdowns and why almost duplicate reports act differently for the filters.
- The publishing of reports seems a little confusing in the area of allowing access if you are authenticated to the Zoho Desk.
We are using Zoho Analytics to collect data and analytics from our company, as well as other companies, to know how the market is doing in real-time. What I like most about this software is the live connection of external data and pixel reports and its customizable dashboards, to tailor it to our brand.
- This software allows us to print the report in pdf format, which makes it easy for us to view and share the reports with clients and partners, without problems and file incompatibility.
- It also allows uploading files from various sources such as Excel, Oracle, text files such as CSV, HTML, etc., as well as receiving and sending data from the cloud or local database, for the creation of reports.
- It allows for the publication of the reports made on the company's website, blogs, and applications so that everyone can be informed of the data and analysis.
- Can be intimidating software, especially for people who don't have a lot of coding knowledge, so it takes some time to learn.
- I would like to see more help desk support or instructional tutorials to better guide us in the use of the software.
- I would also like them to present templates to create reports more automatically and quickly.
April 18, 2022
Zoho - Helps you visualize better
Score 9 out of 10
Vetted Review
Verified User
It is widely used for data visualization purposes but we have generated data tables as well. The graphical user interface (GUI) helps in creating both tables and dashboards very easy and simple. The AI engine also helpful which creates a structure of the dashboard in a minute obviously the entire skeleton cannot be used as it is but one can always modify those to suit fit the requirement.
- Dashboards
- Data tables
- Merging files
- Validation
- Limitation on data refresh frequency
- Challenges in merging data sets
- When the data gets refresh regularly, adding manual entries becomes challenging