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Filter 117 vetted Zoho Analytics reviews and ratings
Reviews (1-25 of 50)
December 05, 2019
Review from a Costa Rican midsize company
We use Zoho Analytics as our main BI and reporting platform. We currently use Zoho CRM and Zoho Desk, so we take advantage of the already provided integrations, and this is the main reason why we chose Zoho Analytics. Besides that, we have integrated it into our SAP Business One ERP, so now we can correlate information from our CRM, Help Desk and ERP altogether. Also, we have taken advantage of the integration to Google Drive. One of the main uses for our company is the generation of KPI and dashboards used on a daily basis and necessary to be ISO compliant.
- Integration with Zoho CRM, Zoho Desk and so on.
- Ease of accessibility
- Pricing
- Ease of integration with legacy MS SQL platforms.
- Documentation and videos
- Frequency of sync options
October 02, 2019
Great for small biz
Getting website analytics, email analytics, and even some social analytics is how this tool is being used. We've found it's a great solution for smaller companies who just need bare analytics. It's not crazy hard to use or implement which is the reason we went with it!
- Implementation
- Ease of use
- Realiable analytics for website, email, social
- More capacity
- Better support
- Open source
We use Zoho reports and Zoho CRM for five legal entities of the group and run them as separate organizations. We attempted to use Zoho reports for consolidating financial data for the group from five different entities.
- Billing for Zoho Reports works without a glitch.
- To consolidate different entities, you should pass severn circles of hell, including compilation of difficult SQL script and setting of several integrations.
- Eventually modeled data set is not helpful, as the extract is not 100% same as Zoho Books (P&L and Balance). Around 95% of data is valid only - that means, we should manually check Zoho Reports consolidation every time we make it; numerous deleted Zoho Books transactions appear in reports and you never know what else and where will come up.
- The support team promised us to fix specific access and data compilation issues several times, with their usual mantra of "there will be new updated version without this bug" repeating over and over.
January 30, 2018
Very helpful for making quick reports
Zoho Reports is a user-friendly application. There are many reports to choose from a list which allows for quick reporting on the projects and events without too much development work and implementation required. Zoho Reports gives you the ability to automatically email reports to the team, which is very helpful. Dashboard creator is very easy to use as well. it's really great being able to automatically generate dashboards.
- Integration with Zoho suite of apps and other databases
- Reporting with many types of reports/charts/graphs
- Features like report sharing, mail scheduling features are extremely useful.
- High learning curve if you need more advanced functionality and customization.
- Post level-1 customer support should be improvised for better turn around time.
- You can not use "save as" for all reports
December 21, 2017
Zoho Reports. Just about everything you need.
We are a small company and we use Microsoft Dynamics GP as our ERP system. Honestly, it's overkill, and we have to rely on partners to run custom reports and drill down into data. So instead I run sales reports in Dynamics GP as Excel Spreadsheets and import them into Zoho Reports. Zoho Reports allows me to not only examine the data on its own, but because it's a relational database I create my own tables to categorize and filter data, or in other words to extend the data that I import. This way I can put one client in multiple categories, for example. We are in manufacturing, so there aren't a lot of people on computers in the operation, and so I'm one of the only users.
- Building relational databases quickly
- Drilling down! It's fantastic to be drilling down into data with very little setup.
- Custom reports. It's so easy to create custom reports.
- The dashboard is the easiest dashboard I've ever used, and the ability to print reports on the dashboard gives me capabilities I've always wanted.
- The SQL implementation is difficult at times.
- The importer is a little wonky at times.
February 06, 2018
Improve our data collection and Reporting
Zoho Reports is used across the organization for sales, orders, reporting, and Google AdWords.
- Connection with Zoho Desk, google analitys and google adwords
- Reporting. We uploaded several Excell spreadsheets and get in minutes a great sales reporting
- Easy to implement
- The connection with Zoho Desk is only in one direccion. It will be interesting the connetin in both idrecions, It means, modify datai n Zoho report and sincronixe in Zoho Desk
- Authomatic connetion with finnancial apps. ie. Reviso, banks statements
- Now Zoho diferenciates small letter and Cap. It will be useful the option Small=CAp
January 26, 2018
Review of Zoho Reports from an IT manager in South Africa
We have been investigating an embedded data visualization capability to speed up time to market of an app we have developed. Zoho costs are attractive and self service is comprehensive. We find the mapping charts to be a little limited for our use.
- Loading of simple data sets
- Automation of loading process
- Quality of visualisations
- Selection of charts available
- Mapping - New feature needs refinement. Specifically a more detailed base map and an "error handling" or "representative sample" visualisation for larger point datasets.
- Website usability of service / Responsiveness during building of reports
- Level of control on Ranges for Legends in certain charts. A legend rang is automatically selected which does not allow the user to select a color palette suitable to the customer's requirements.
December 18, 2017
Zoho Reports is what you need!
We use Zoho Reports for generating Sales and Attrition reports. This allows us to track our salespeople and figure out who is performing best, and at which rate they are increasing their monthly sales.
- Visually allows you to see the data
- There are loads of pre-generated reports that can be tailored to your organization
- It is very user friendly
- There are some reports that need a lot of tweaking in order to generate info depending on how your Zoho CRM is set up
December 28, 2017
Zoho Reports - Amazing bang for the buck!
We use Zoho Reports to visualize data in a way that is easy to spot trends, track progress and manage our operations. We create dashboards that can be shared internally or externally with our trading partners to track performance. At this point, it is only being used across supply chain operations but will soon be rolled out to other departments. It's helping us solve visibility challenges in our organization.
- Ability to quickly see how functions are trending
- Drill down into a narrow data set based on what you're looking at
- Apply filters to one report can become relevant to many people by allowing them to apply filters
- The visuals are not as aesthetically nice as others in the market
- They need to add chat support like they have for Zoho Creator
- Make it easier to build combo graphs
We used Zoho Reports to track project and task progress with Zoho Projects. While Zoho Projects did supply graphs and charts, the easy-to-connect Zoho Reports app made it easier to do in-depth reporting and analysis of Projects data. It is an easy one-stop solution for small to mid sized businesses who need a reporting module connected to a project/task planning app and a CRM.
- One small but important feature that I like is that I can show dates by ISO week, this is very helpful for multi-year reporting within a business that works and speaks by ISO week.
- Zoho Reports is a good tool to use for data reporting from Zoho Projects. Very useful if you are already in the Zoho ecosystem.
- We use this tool to provide reports to leadership and review team goals. This is very helpful for users who do not use Zoho Projects but want information on day-to-day operations and goal setting.
- UI needs a bit of an update to match the rest of the Zoho ecosystem
- There is bit of a learning curve, which is not as "steep" as other BI/reporting tools
December 19, 2017
Zoho Reports - a must have add-on with Zoho CRM
We use the Zoho Reports for two different sales teams, onboarding, account management and support. Zoho Reports allows us to gather data at a company level, but then also be able to break it down to a department and team level too.
- Easily sync data with our CRM to provide more detailed look into our metrics.
- Reporting options make it easy to display the information needed for each manager.
- Scheduled reporting helps free up my time to do other tasks.
- A bit of a learning curve to begin with and so there could be some additional materials to help get started easier.
September 02, 2016
My view on Zoho reports
I use Zoho CRM & Projects. The Reports in the Applications are not sufficient enough. Zoho reports gives me that versatality to get the report I want. it also has some very good inbuilt reports
- Charts are good
- Filter options gives me to the freedom to work with data
- Sharing Options helps me to share the result to my team
- Inbuilt Reports
- Customised dashboard
October 24, 2016
ZOHO reports are great for our mid sized IT shop
We use ZOHO reports to manage and track all of our internal IT project work. The reporting functions allow for the flexibility we need and the level of detail that the task owners require to do their work.
- Ability to use SQL queries to generate reports
- Schedule report jobs for users
- Create dynamic reports that are publicly accessible
- The reporting data only updates on a 3 hour basis and you have to "fetch" the data manually in between
Our customers include large retail chain stores. In our product, we provide some big-data insights to our customers. We use Zoho Reports to come up with customised reports for our customers, tailor-made to fit their needs. With Zoho Reports, we are able to offer a consultancy service to our customers who want more than what our standard reports can provide.
- Zoho Reports connects with our API endpoint to import data into Zoho Reports. It does this quite well, without enforcing specific schema restrictions on our data. Our data is stored in NoSQL database, and our API endpoint produces JSON data documents, each with different structure depending on the dataset being requested. Zoho Reports automatically interprets our data, and converts into a set of rows and columns.
- Once our data is imported into Zoho Reports, creating different type of visualizations is a breeze. Zoho Reports enables us to create many types of charts, dashboards, pivot tables and more.
- Zoho Reports has this feature called "Custom Formula", that allows us to create new columns in the data that are computed by applying various transformations to existing columns. For example, we are able to create a "Is Weekday" column by applying custom formula on our "Date" column. This "Is Weekday" column enables us to create visualizations that compare weekday vs. weekend performance numbers of our customers' shops.
- The visualizations are "live". Zoho Reports can be set up to pull data from our API endpoint periodically (e.g. once every day). As the data gets updated, so do all the visualizations. We are able to publish these "live" visualizations via permalinks or embed them within another web page, so that our customers always see the most up-to-date visualizations.
- Scheduled emails is another great feature. Once we set up a tailor-made report/dashboard for our customer, we are able to set up scheduled emails. Once set up, Zoho Reports automatically sends emails to our customers with the up-to-date copy of visualizations as attachments.
- There is a fair bit of learning curve before you can get productive with Zoho Reports. It is not so steep that it'd scare off users, but it does take some effort to get used to the various features and options in Zoho Reports.
- A private hosting option would be really good to have, as some of our customers might have data security concerns. Although Zoho Reports takes good measures to keep the data safe and secure, the data still gets imported from our cloud servers to Zoho Reports servers. This can be a concern for some users, for example large corporations or government entities who have their own private cloud infrastructure.
- Editing of column names could have been easier. At the moment you have to right click on each column > click rename > type new name > Save. On save, the entire table is reloaded and the view focuses on the left-most column, instead of the column just renamed. If there are more than 5 or 6 columns, this quickly becomes irritating because you end up having to scroll to the right to get to the next column you want to rename.
March 24, 2016
Great Reports App for Small and Medium Businesses
We use Zoho Reports to integrate all of our reporting needs. Everything goes to Zoho Reports.... that way everyone is able to access the most critical info about the company. They can not only access it but explore it, dive deep, ask questions.
- It's super fast.
- Easy to use.
- And cheapper than the competitors.
- The support team is India, sometimes that can be a problem.
- You can't edit/bulk edit values in the databases. Would be great if they also work a bit more like a spreadsheet.
- The API is not great. It's also not super well documented.
- They should have an iPhone app version.. there is currently only an iPad version of the app.
- I don't think it's real time when synced with Zoho CRM.
- I don't think they have a TV view that rotates with numbers (like Geckoboard, Cyfe, etc.).
March 23, 2016
Zoho or Uh-oh?
We use Zoho Reports to produce and visualize reports/data better than with what is built into Service Desk Plus. It offers a little more flexibility in the data that can be used and more options to display that information (charts and graphs).
- Data Visualization.
- Flexible data sources.
- Somewhat friendly to use.
- At least one subscription should be included with Service Desk Plus (at enterprise level). One thing that we have found with Zoho/ManageEngine is that everything seems to have 70% functionality. That additional 30% costs more.
March 18, 2016
ZOHO evangelist!
ZOHO is being used across the organization as the go-to source for any data within the company. All systems ultimately map into Zoho reports. Before implementing it, we had scattered data across the organization and little to no transparency on data across subsidiaries. With ZOHO we get direct access to almost live data and can share it easily across the organization
- Outstanding User Support & Maintenance (have never experienced something like this before)
- Flexibility to arrange and combine data
- Sharing to other platforms via embed or public links
- Pricing is absolutely unbeatable
- ZOHO is particularly hard to use for financial data. We are managing around the kinks but it is not easy. Especially multi-currency functionalities and standard report structures like P&Ls, Cash Flows and Balance Sheet reports can only be done by tweaking and "cheating" the system
- Sometimes, performance is not the greatest but nothing highly critical (i.e. Loading times of reports)
- We have a huge database by now and it is not always easy to track which reports are most current and which ones just a draft especially when working in a multi-user environment. Maybe adding some statuses to more easily manage reports and folders could help...
March 08, 2016
Zoho Reporting to the rescue!
Different departments are using Zoho Reports for different tasks. It's been very helpful for us for testing purposes against our own APIs as well as for aggregating data from multiple sources. Our executives use it for heavy data analysis to help create models for both financial and forecasting purposes. Our technology department uses it more for testing.
- Automation - The ability to pull in an API feed using a scheduled task makes it as easy as "set it and forget it".
- Scalability and performance - We have never run into an issue with too much data, it always performs well.
- Ease of use - The easy to use interface makes it usable for all levels of technological sense.
- Wizards - It might be helpful to have some cookie cutter type wizards to help new (and less experienced) users get started quickly.
- Tutorials and Help - One thing that I find is that some of my team who are not as tech savvy end up coming to us to ask questions as they can't seem to find answers to their questions easily.
February 23, 2016
Good Analysis Tool, Could be better-looking
I'm the only one who uses Zoho Reports. I am using it to identify and better track key performance indicators for our business, to better understand what's working, and what's not.
- It is able to pull together many different tables of data, without having to pay an IT consultant to do it.
- I can quickly make changes, add or rearrange data myself. I feel I'd have to spend as much time explaining it to someone else than doing it myself. In our business, change comes quickly and often, and I was finding that past reporting tools couldn't keep up without a huge IT spend.
- I know a little about databases, but am by no means a programmer. Zoho Reports allows me to manage and make sense of the data on my own
- The design of the dashboards is a little clunky, and could be much improved by allowing a feed (without branding) to other tools.
- This is very specific, but I do find some of the SQL functions available to be quite limited. In particular, I am currently struggling with how Zoho uses the "Join" function to bring two tables together - it doesn't seem to allow for the more specific "Inner" or "outer" joins.
- I'd love to be able to automate and save specific snapshots in time. I have my data set to update regularly, and need to save pdfs of reports monthly. It might be possible to automate that process, but I haven't found a way yet.
We looked into Zoho Reports as a possible solution for our company as we are looking for a full featured CRM and I reviewed and tested the full suite of Zoho products.
- Zoho Reports was one of the strongest features of the Zoho CRM suite and was a large reason why we were looking at Zoho overall.
- Very easy to use pre-built templates.
- Was able to understand how to utilize the tool without "reading the instructions" initially.
- This is more of a problem with the Zoho suite overall. When you look at a product like Zoho you expect all the different modules to interact with each other and integrate extremely well. However the different Zoho modules are similar to Salesforce plugins in that they all integrate into the CRM but don't necessarily integrate with each other.
- Unable to create instant, live updating reports from Zoho Projects in Zoho reports. The reports have to be generated manually and the integration is just not done well.
- The customer service I received while using Zoho was the worst customer service I received from all the CRMs reviewed. While it wasn't bad customer service (compared to the cable company) it was the lowest quality of all the enterprise level CRMs.
- The Zoho Suite overall is very well suited for a small business but doesn't have the capabilities to properly support an enterprise level company.
February 17, 2016
Zoho Reports - The single source for all reporting needs
Currently we make use of ZOHO reports to assist us in managing our help desk environment. These reports help us to identify problems and trends on an ongoing basis. We also make use of our ZOHO reports to present all our help desk statistics monthly to the board and to ensure that we a distributing work load correctly across all of our resources,
- Out of the box reports allow for easy set up with very little knowledge required to get the information you need.
- Dashboards are a very quick way of obtaining information on the fly and provide a very extensive amount of information.
- The ability to drill down in reports is also really useful when trying to expand on information that is displayed by default.
- Being able to schedule reports for automatic delivery to email recipients at specific times and having the ability to share reports via a web link makes life a breeze as once it is all set up, it goes out as and when you want them to.
- Defining custom views and reports are not always that straight forward and can take some time and numerous changes before they return the data in the format you want.
- Being given the ability to customise the layout of the reporting portal would also be nice. Haven't found a way of doing that yet.
- Sometimes when trying to create a new report, the entire portal freezes up after selecting the report type and you have to go out of the portal and then sign back in again before everything starts working.
February 12, 2016
Unique way to create Reports
Zoho Reports is a very intuitive and understanding tool to help professionals create reports based on data inserted by the user. The upside: It's very easy to use and doesn't need any help desk to create any "easy" report. The downside: If I'm looking to create a complicated report it and need customer support; unfortunately I'm not able to get any help due to a lack understanding the language. And it's not easy to get them on the phone. As much as I love Zoho Reports, I can do the same reports in Zoho Creator. That's my perception and unfortunately I wasn't able to get anyone on the phone to explain to me what's the difference between the two. I'm willing to pay the monthly payment but that's not going to continue if I don't receive customer support.
- Easy to understand
- Price is right
- Unique interface
- Difficulty in creating complicated reports
- Not able to utilize same functionality as Excel
- Customer service not willing to help out
February 10, 2016
Zoho - easy to use Bi tool
Zoho reports are used to display analytical detail and insights on the instore promoter activity. Everything from number of sales, demos, copetitor activity to items cost comparisons.
- Gread dashboard
- Variety of reports
- Abilitity to embedded to web
- Simple as excel.
- Can't really find any issue with Zoho yet.
February 10, 2016
Best Reporting Platform
Zoho reports is used by management to analyse helpdesk. It gives us an insight into how we are performing and meeting or missing SLA from the helpdesk.
- Simple reports
- Indepth analysis
- Simple integrations
- Give at least 60 days trial
- integrate/interface with other CRM systems
- Create different themes
February 10, 2016
Zoho Reports Delivers !!!
I love the way Zoho Reports integrates with ZohoCRM. It also stands alone very well. The ease in which in connects to our external data sources and visualized that data is exactly what I was looking for. The charts and tools are many, and they are very responsive to suggestions for my custom needs as well. The experience has been very professional and I expect to grow my use of Reports even more in the coming months.
- I needed a good tool for proprietary stock market data. This data is NOT publicly available and required a stand alone tool to visualize it. ZohoReports was a very good fit. We will be integrating it into client tools for deeper reporting analytics.
- I'm working with the Reports teams to add some very high level functionality to proprietary stock trading data. This will be something not found in the world of financial charting. Zoho Reports will potentially be breaking new ground and opening up a whole new area of market data visualization.
Zoho Analytics Scorecard Summary
Feature Scorecard Summary
About Zoho Analytics
Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that promises to help users easily analyze their business data, and create insightful reports and dashboards for informed decision-making. It is designed to help users to easily create and share powerful reports in minutes, with no IT help.
According to the vendor, with Zoho Analytics, users can:
- Upload any data - Securely upload spreadsheets and other tabular data (like CSV, TSV, XLS and HTML files). Or add data directly using the 'spreadsheet-like' interface.
- Push data from any application - Push data from hosted or in-house (behind firewall) business applications and databases.
- Analyze data visually - Visually analyze and build insightful reports and dashboards with drag-and-drop interface.
- Use a range of reporting components - Use a variety of charts, pivot tables and tabular view components to build reports and dashboards.
- Analyze data collaboratively - Develop reports together with colleagues. Share with each other for better decision making.
- Embed reports anywhere - Embed their reports and dashboards across Websites, Blogs and Applications for wider consumption.
- Query with SQL - Create powerful and flexible reports with SQL Queries written in any database dialect/syntax.
- Experience a highly secure platform - Zoho Analytics is governed by strong Zoho Security Practices, including support for a secure encrypted connection
Zoho Analytics Screenshots
Zoho Analytics Integrations
Zoho Creator, Zoho CRM, Google Analytics, Google Analytics Premium, Google Drive, Dropbox, Dropbox Business, Box, Xero, QuickBooks Online, Zoho Projects, Zoho Books, Zoho Recruit, Zoho Campaigns, Zoho Survey, SurveyMonkey, SurveyGizmo, Mailchimp, HubSpot CRM, Teamwork Projects, Zendesk, Stripe, Zoho Desk, Teamwork Desk, Bing Ads, Zoho People, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Microsoft OneDrive, Salesforce CRM, Zoho Docs, Google Ads (formerly AdWords), Zoho BugTracker, ManageEngine ServiceDesk Plus, ManageEngine SupportCenter Plus
Zoho Analytics Competitors
Pricing
Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No
| On-premise Edition | Pricing Details | Terms |
|---|---|---|
| Professional | $30 | per user per month billed annually |
| SaaS Edition | Pricing Details | Terms |
|---|---|---|
| Basic | $25 | 0.5M rows, 2 users |
| Standard | $50 | 1M rows, 5 users |
| Premium | $125 | 5M rows, 15 users |
| Enterprise | $495 | 50M rows, 50 users |
There is a 10% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.
Zoho Analytics Customer Size Distribution
| Consumers | 10% | |
| Small Businesses (1-50 employees) | 40% | |
| Mid-Size Companies (51-500 employees) | 30% | |
| Enterprises (> 500 employees) | 20% |
Zoho Analytics Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Live Chat | ||
| Forum/Community | ||
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar |
Zoho Analytics Technical Details
| Deployment Types: | On-premise, SaaS |
|---|---|
| Operating Systems: | Windows, Linux |
| Mobile Application: | Apple iOS, Android |
| Supported Countries: | Worldwide |
| Supported Languages: | English, Spanish, Portuguese, French, German, Italian, Dutch, Japanese, Chinese, Japanese, Russian |