Salesforce Commerce Cloud Review
June 21, 2021
Salesforce Commerce Cloud Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce Commerce Cloud
The Salesforce Commerce Cloud is being used by a particular department in our organization. It helps to maintain strong customer focus and also to improve partner and supplier relationships. The functionalities and new features that the platform provides, makes it to stand out from the other vendors in the market.
Pros
- Product roadmap
- Strong customer focus
- Improve business process outcome
Cons
- The service support can improve a lot
- Deployment time can be reduced a bit
- Competitive pricing compared to other vendors in the market
- Product roadmap and future vision
- Improved compliance and risk management
- Improved customer retention
We selected Salesforce Commerce Cloud over other vendors in order to enhance customer relationships. Maintaining existing customers is comparatively easy. It thus helps to maintain strong customer focus and also to improve partner and supplier relationships. In addition, in terms of software functions: - It is possible to see the complete history of user purchases.
Do you think Salesforce Agentforce Commerce delivers good value for the price?
Yes
Are you happy with Salesforce Agentforce Commerce's feature set?
Yes
Did Salesforce Agentforce Commerce live up to sales and marketing promises?
Yes
Did implementation of Salesforce Agentforce Commerce go as expected?
I wasn't involved with the implementation phase
Would you buy Salesforce Agentforce Commerce again?
Yes
Comments
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