Overall Satisfaction with Salesforce Commerce Cloud
My organization uses Commerce Cloud in unison with the Sales Cloud to help perform and optimize all selling and marketing efforts for our company. We have a massive organization and this platform helps us engage with our audience. It allows our team to keep track of their efforts and see where they are at relative to where they want or need to be.
- Engages Users
- Displays Information Perfectly
- Improves Communication
- Marketing Campaigns could have more functionality
- Integration into Other Systems
- Connection to Social Platforms
Do you think Salesforce Commerce Cloud delivers good value for the price?
Are you happy with Salesforce Commerce Cloud's feature set?
Did Salesforce Commerce Cloud live up to sales and marketing promises?
Did implementation of Salesforce Commerce Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy Salesforce Commerce Cloud again?
I think it's well suited for most marketing efforts and campaigns. The integration into Salesforce Sales Cloud is extremely useful for all sales and marketing users to track all potential leads that could be potentially converted. The inclusion of Einstein Analytics is also extremely useful and helps give our users new ideas about when to best reach out and how to reach out to the leads.