Overall Satisfaction with Salesforce Commerce Cloud
My organization uses Commerce Cloud in unison with the Sales Cloud to help perform and optimize all selling and marketing efforts for our company. We have a massive organization and this platform helps us engage with our audience. It allows our team to keep track of their efforts and see where they are at relative to where they want or need to be.
- Engages Users
- Displays Information Perfectly
- Improves Communication
- Marketing Campaigns could have more functionality
- Integration into Other Systems
- Connection to Social Platforms
- Extremely positive
- We recommend all things Salesforce
- Would purchase again
We also explored Shopify and thought it did a pretty good job of what we were looking for. I think the thing that really sold us is that we already have Salesforce Sales Cloud and Marketing Cloud so this was an easy addition for us to make. It's a lot easier to have all our systems integrated.
Do you think Salesforce Commerce Cloud delivers good value for the price?
Yes
Are you happy with Salesforce Commerce Cloud's feature set?
Yes
Did Salesforce Commerce Cloud live up to sales and marketing promises?
Yes
Did implementation of Salesforce Commerce Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy Salesforce Commerce Cloud again?
Yes