Item: Salesforce Commerce Cloud
Rating: 8
Author: Verified User

Overall Satisfaction with Salesforce Commerce Cloud

Use Cases and Deployment Scope

We use salesforce as our web hosting for our ecommerce brands. It allows integration from a wide array of vendors and can also host multiple sites on one single environment. On a wide scope you can drive your post-purchase emails, product pricing, page content, shipping methods, etc. all within one single platform.

Pros and Cons

Pros

Page Designer
Customization
Cataloging

Cons

Easier Product Build Process
Very developer/training heavy
Integrations can be complex

Return on Investment

Shared codebase between 8 sites saves time and money
Increased level of customization for sites
Easy to change site preferences/shipping methods

Usability

Salesforce is great once you understand how to use it. There is a very large learning curve at the beginning, and still to this day I continue to learn new things about the program, however, once you have an understanding of the functionality that it holds, it is definitely a powerhouse compared to the competitors in the market.

Alternatives Considered

I have not used any other comparable tool to Salesforce commerce cloud

Key Insights

Do you think Salesforce Commerce Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Commerce Cloud's feature set?

Yes

Did Salesforce Commerce Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Commerce Cloud go as expected?

Yes

Would you buy Salesforce Commerce Cloud again?

Yes

Likelihood to Recommend

Salesforce is well suited for large enterprise level business who host multiple brand ecommerce sites and want a single platform to manage all. It allows you to share code between multiple sites which can simply the development saving both time and money.

Salesforce Commerce Cloud Feature Ratings

Comments

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Powerhouse in the Ecommerce World