Salesforce Commerce Cloud Reviews

Salesforce Commerce Cloud is being used across our entire organization. Our managers use it to direct their job setups, our customer service area uses it to set up & provide the details for all our work orders, our sales personnel use it for sales contacts, proposals, and opportunities. Our executives use it for reporting, tracking and review.

Salesforce Commerce Cloud is being used by all facets of the organization including but not limited to Sales, Customer Success, Support and Launch. It allows all of us to work collaboratively and archive conversation automatically.

Salesforce Commerce Cloud is used collaboratively with our clients for their eCommerce departments. This is a tool to aid advertisements, coupons, content, fulfillment, social media, email, sales tracking and more.

SFDC is used by the majority of the organization - all of Sales plus much of PS, Acct, Finance, etc. It also plays a key role in reporting data related to our Sales for Operations, Product, and Engineering. As that is the system where we record all of our new sales, we also use it to initiate other workflows in downstream systems thru integrations.

Salesforce Commerce Cloud is being used by our sales department, billing department as well as the implementation team. In terms of how it's used I can only speak for how our sales team uses it. It's where all of our leads sit. Anywhere from potential client information to relevant data information used to help our conversations progress. We have spaces to enter data based on conversations and changing over leads to accounts once they become a client or are going through the process of potentially becoming one. It keeps us extremely organized. It's our centralized place to manage leads day in and day out.

It's used across the organization for various reasons. So far, my team or I have not come across any issues with Salesforce.

We use Salesforce Commerce Cloud to sell optical glasses and sunglasses. We increased the customer experience for our customer journey making it simple to use at a lower cost. We can use social and web campaigns.

Salesforce is being used as a CRM to house all accounts, create opportunities when we are in touch with accounts, and also store all information about each of the businesses we are prospecting or are current customers. We use Salesforce mainly in our sales department but also cross-functionally with our finance teams.

Salesforce Commerce Cloud is being used by the whole organization, reduces the cost of sales, improves customer retention, better customer service, build more sustainable relationships, increases employee productivity, it is secure and well protected, freedom and flexibility to overall efficiency, and quickly meets business demands, with mobile access to our corporate data through mobile devices such as laptops, smartphones, and tablets

We use Salesforce Commerce Cloud for sales pipelines, account management, as well as tracking of our production teams progress. It allows us to have a centralized place that anyone in our org can go to find out the health of a given account.

Salesforce Commerce offers great analytics and reporting functions. It is a great tool to expand our overall productivity. We love using this software for tracking data and I like that it provides accurate reports so we can make better decisions based on the reports we get. It is used across most of our organizations.

It's being used by sales and marketing for the full sales cycle. We utilize lead ques, sales funnels, reporting and account management. It helps track activity on specific leads and contacts and ensures the right reps are being assigned to specific accounts in their geo or industry vertical. It allows marketing have a 360 view of leads from in-person events as well as from whitepapers, etc.

It is one of the greatest shopping experience I've had. We used it in a project in the digital and marketing experience. Rich UI, Lightning CSS, and their styles gave the customers a rich look. The product is easy to use.

We use Salesforce Commerce Cloud on a daily basis to run our company operations. We are an IT company and our whole company runs on Salesforce. We sell cars through it and track our customers' information. Salesforce plays a major role in communicating with our team all across the United States and to effectively deliver the information to our customers. It also helps us track our calling system throughout the day to see how many calls were answered and how many customers were on a hold for a longer period of time. It generates sales results and lets us schedule events for other markets throughout in our company. It is very user-friendly and the support team is very helpful. A day cannot be imagined without Salesforce in our company.

We implement solutions like Microsoft Dynamics 365 and Salesforce to customers across industries and of different business sizes. There is no one-size-fits-all approach, but customers have inquired about and used this particular product in the Salesforce ecosystem with our services before and liked it. I write about this product as a marketer and help promote its features and functionality working in the business and technology sector.

Salesforce Commerce Cloud is currently being used by many departments and groups in our organization. In our specific group, we use it on a daily basis for sales operations purposes. It allows us to track data and sales results that we use for sales compensation reporting. This system is easy to use, and we link it to other systems at our organization as well.

It supports our retail ecom business in US and Canada. It is planned to support global expansion. We host a website with our 4 brands listed as separate storefronts but allow for a combined check out process. We use BM for controlling the content as well as the promos and coupons used on the site. We are connected to CyberSource for credit card and PayPal payments as well as using SVS for gift card processing. We will be expanding this ecom to other countries in Asia and European markets.

Salesforce Commerce Cloud is used by our sales department to manage our products, pricing, promotions, and content. We are able to have full order management within one platform. We can fully personalize and have a complete perspective on our pricing, orders, customers, and products. It makes it easier to execute our ideas using Salesforce Commerce Cloud.

Salesforce Commerce Cloud is being used by our Sales & Marketing department. We use this to actively track new and current clientele. We have been using it heavily within our e-mail and digital marketing efforts for tracking project and client buying movement. We are also heavily using this within our marketing and sales automation. We run a variety of email drip campaigns and marketing automation for online reviews of our company. One of the main areas we have been able to use the Commerce Cloud is to grow our accounts with additional content sent directly to our current clientele educating them on other opportunities to do business with us.

We use this application to track sales and support for our clients. Our support teams use it as a ticketing platform to initiate, track and follow up with clients on issues they may be having with our various products. Our sales team uses this to track sales and potential sales. My team uses Salesforce to track setups for clients using our LMS.

Currently just for the eCommerce organization as a back-end platform solution. We share data across the organization, but do not use SF as a CRM system.

SFCC is used to power our global commerce site as well as localised commerce solutions in the U.K., France, and Germany. The digital team manages the day-to-day administration of SFCC but users from social, insights and IT teams can also use the platform from time-to-time.

Salesforce Commerce Cloud is a great tool for prospecting and analytics. It provides the ability to search for and manage leads in real time and track a number of metrics even if you use other plugins and softphones.

[It's] Used by all commercial departments for managing forecasting, finance payments, and new business.