Salesforce Commerce Cloud Reviews

Salesforce Commerce Cloud is being used by our Sales & Marketing department. We use this to actively track new and current clientele. We have been using it heavily within our e-mail and digital marketing efforts for tracking project and client buying movement. We are also heavily using this within our marketing and sales automation. We run a variety of email drip campaigns and marketing automation for online reviews of our company. One of the main areas we have been able to use the Commerce Cloud is to grow our accounts with additional content sent directly to our current clientele educating them on other opportunities to do business with us.

It supports our retail ecom business in US and Canada. It is planned to support global expansion. We host a website with our 4 brands listed as separate storefronts but allow for a combined check out process. We use BM for controlling the content as well as the promos and coupons used on the site. We are connected to CyberSource for credit card and PayPal payments as well as using SVS for gift card processing. We will be expanding this ecom to other countries in Asia and European markets.

We use this application to track sales and support for our clients. Our support teams use it as a ticketing platform to initiate, track and follow up with clients on issues they may be having with our various products. Our sales team uses this to track sales and potential sales. My team uses Salesforce to track setups for clients using our LMS.

Currently just for the eCommerce organization as a back-end platform solution. We share data across the organization, but do not use SF as a CRM system.

SFCC is used to power our global commerce site as well as localised commerce solutions in the U.K., France, and Germany. The digital team manages the day-to-day administration of SFCC but users from social, insights and IT teams can also use the platform from time-to-time.

Salesforce Commerce Cloud is a great tool for prospecting and analytics. It provides the ability to search for and manage leads in real time and track a number of metrics even if you use other plugins and softphones.

We use SalesForce Commerce Cloud across the entire sales department, for SDR prospecting, to marketing for their database and Marketo efforts, to customer management and managing that relationship. Addresses the problem of tracking everything in one place. Highly recommended.

Salesforce is mainly used by the marketing team to gather all the lead data that we acquire through our different marketing sources and campaigns. We use it to track lead data, opportunity data and to nurture leads through marketing automation campaigns. We It's also use for reporting and to analyse data. The team also uses it to send emails directly to leads via various integrations.

[It's] Used by all commercial departments for managing forecasting, finance payments, and new business.

We used the Salesforce Commerce Cloud to stand up our customer facing responsive digital experience.

We are using Demandware as our commerce platform for our core website. The tool is administered by IT and by the Digital Commerce portion of the Marketing Department. Features and functionality are managed by IT, while content, pricing, promotions, and other Business Manager functions are handled by marketers. Demandware was adopted to replace or unify internally developed commerce tools and to provide a cohesive content management solution for the core website.

I work for an agency and technology firm who designs unique eCommerce storefronts for top name brands and implements them on the Demandware platform. Our core business involves taking the core Demandware offering and customizing it for our clients to meet their business needs, and according to industry best practices. Our parent company is full service eCommerce logistics provider and works extensively with Demandware and a few other major platforms.

We implemented Demandware at Urban Decay Cosmetics three years ago to replace a custom eCommerce solution. The DW platform boosted our abilities to provide a stable and scalable eCommerce solution to the fast-growing brand. Our DW solution provides our storefront and entire ".com" brand presence with editorial content and a solid and secure shopping experience. The solution freed us from relying on internal resources to maintain and improve urbandecay.com and allowed a company with much greater development resources to provide us with continual "best of breed" improvements as well as relatively easy connections to leading and start up 3rd party service providers such as Bazaarvoice for Reviews, MainStreet for OMS and Baynote for product recommendations. Today we focus limited resources on front-end development to keep the site fresh and exciting with minimal back-end troubleshooting while meeting technical challenges given to us by the Marketing Team as they feel ever more comfortable pushing the creative envelope. This is something extremely important to the Urban Decay brand.

Demandware is our eCommerce Platform. It is currently being used by the Digital team. One of the best benefits is the time to launch the site to the market: it's quicker than other heavy body platforms such as ATG, IBM Commerce etc.

Demandware is being used across our ecommerce division to support direct to consumer sales for all brands. It addresses scalability and efficiency issues.

Demandware is utilized on a massive scale across the entire Deckers Outdoor Corporation. From IT, Front-End, to Marketing and Merchandising, Demandware has streamlined our e-commerce business tremendously. Demandware was already the e-commerce platform of choice when I got on board with Deckers. The software's ability to quickly span across locales and reach as many customers worldwide is a huge win. From a developer's standpoint, it is overall a very flexible platform and has many capabilities that fall in line with my methodologies.

Demandware is our web platform on which we host our Magazines.com and Cleanerfilter.com businesses. It is used across the entire organization and give us the ability to change out products, influence promotions, and do A/B testing to see how our actions influence our customers buying behaviors. As a merchandiser, I have the ability to easily monitor product real estate and change out products based on customer demand. I do wish that the A/B testing platform was more robust.

I have built several high transaction eCommerce websites using Demandware. The platform was be used across the entire organization. It was used as CMS, development platform, etc for our eCommerce needs.

Demandware is an end to end retail e-commerce business enabler which has a strong ability to deal with application building and maintenance. It's being used for a multiple number of our client's online stores enablement for all kinds of devices supported with Responsive Design.

We're using Demandware for a number of our fashion clients that my agency manages digital marketing campaigns for. I have personally managed many site cutovers for clients from an SEO perspective which included implementing 301 redirects, title tags, meta descriptions, XML sitemaps, robots.txt files, et al.

Demandware is being used at Crocs for their online cart platform. It is also integrated within Channel Advisor to manage business across different online outlets.