Salesforce CRM Review | TrustRadius

Overall Satisfaction with Salesforce Sales Cloud

Use Cases and Deployment Scope

We use it for customers and prospects and for quoting customers and renewals.

Pros and Cons

Pros

I think it's pretty user-friendly. I like that. And that it's user friendly. It's easy to understand and follow.

Cons

I think there's always room for improvement. The issue that we have is the code on the back end things aren't flowing correctly.

Return on Investment

I think it's working really well for everything we needed

Key Insights

Do you think Salesforce Sales Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Sales Cloud's feature set?

Yes

Did Salesforce Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Sales Cloud go as expected?

Yes

Would you buy Salesforce Sales Cloud again?

Yes

Likelihood to Recommend

No, everything we're using it for is working well for us.

Using Salesforce Sales Cloud

Usability

10

Because I think that it's a great product and it's easy to use

Comments

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