Trust your customers' data with Salesforce Data 360
February 09, 2026

Trust your customers' data with Salesforce Data 360

Naman Markan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Data 360

With the help of Salesforce Data 360, I have integrated all the touch points of the customers into my Salesforce, and now I have full understanding about the customers in a real time, also it helps my CEO and CFO's to do the forecasting based on the numbers, because with this product, I have made Salesforce as a single source of truth. Also thanks to the seemless customer services where I can get the details I want that too in just a couple of minute time. Also agentforce is in place which helps me to work on real time updates from the customers. Overall it helps us in taking better decisions.

Pros

  • Synchronization of all the data across every singe source
  • Better decision making because of single source of truth
  • Clear numbers for the customers helps better reporting to higher managers
  • Can understand the data silos and fruitfullness of the data completions

Cons

  • Integration with multiple systems
  • Sometimes the cost and the negotiations becomes hectic, because of sharing all the details to the vendor
  • Risk assessments and adoption
  • The CFO is now aware about the campaign data
  • Better Customer Insights, followups, and clear understanding about their needs, queries and concerns
  • Data is been collected across all the platform that too in a better way, makes it as a single source of truth
I have been using it since long and can say that this is the best product if you have data in silos. If you can integrate this product with the current business then you will be able to get the synchronized content from all the channels. Thanks to its easy to use features where we do not write codes most of the time and can get the correct data.
Trust across using the product, features and its usability makes it apart.

Do you think Salesforce Data 360 delivers good value for the price?

Yes

Are you happy with Salesforce Data 360's feature set?

Yes

Did Salesforce Data 360 live up to sales and marketing promises?

Yes

Did implementation of Salesforce Data 360 go as expected?

Yes

Would you buy Salesforce Data 360 again?

Yes

We were having data in multiple places and that data we need to synchronized and with this product we did it very easily, now we can say we have Salesforce which is a single source of truth. Also, with this the data is now in a single platform and we have a clear understanding of numbers and can do better forecasting.

Salesforce Data 360 Feature Ratings

8.5
Connect to traditional data sources
10
Connecto to Big Data and NoSQL
7
8.5
Simple transformations
10
Complex transformations
7
8.4
Data model creation
8
Metadata management
8
Business rules and workflow
8
Collaboration
10
Testing and debugging
8
8.5
Integration with data quality tools
8
Integration with MDM tools
9

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