Amazing tool for marketers and consultants
September 09, 2024

Amazing tool for marketers and consultants

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Salesforce Field Service

The Salesforce Field Service helps me keep track of my customers sales journey and keep me updated about any any deadline or timely emails on leads expiring helps me retain as much as clients possible and also help improve the customer experience and also other use cases such as integration with sales navigator and Sales loft helps me lot easier with respect to syncing the emails and calendars

Pros

  • Email Tracking
  • Sync with outlook and salesloft
  • Email notifications
  • Due dates

Cons

  • Interface
  • Integration with more third party app
  • Smooth user creation
  • Opportunities
  • Reports
  • Opt out option
  • Increased LMS leads
  • Customer satisfaction
  • track sales report and productivity
Its great support but however could have been a bit faster than that as last time I raised a concern it took 7-8 hours for a resolution
As Salesforce Field Service provides wide range of customizable options and customized based on the each business makes it unique of one

Do you think Salesforce Agentforce Field Service delivers good value for the price?

Yes

Are you happy with Salesforce Agentforce Field Service's feature set?

Yes

Did Salesforce Agentforce Field Service live up to sales and marketing promises?

Yes

Did implementation of Salesforce Agentforce Field Service go as expected?

Yes

Would you buy Salesforce Agentforce Field Service again?

Yes

Salesforce Field Service is the best platform for sales or account executive's in order to track the user journey which helps analyze the risk and opportunities lead to timely actions and out reaches to ensure the closure or retention

Comments

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