Salesforce for Higher Ed is superior student management
July 18, 2019

Salesforce for Higher Ed is superior student management

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce for Higher Ed

SF for Higher Ed is used at my former employer to manage incoming leads throughout the sales cycle. New student inquiries would come in through SF and then move through the enrollment process. They would then be managed by their academic advisor and SF housed their grades and attendance throughout their time as a student.

Pros

  • Manage grades.
  • Manage leads through enrollment cycle.
  • Manage attendance.

Cons

  • Provide more insight into leads.
  • When something is modified by another while you're modifying it, it will not save.
  • Requirements to move on with opportunities can be confusing.
  • Helped improve student engagement.
  • Helps streamline the enrollment and financial aid process.
Salesforce for Higher Education is the best option out there for managing student accounts. Other programs used are in the dark ages comparatively and this is a great way to engage in a more modern way.
Jenzabar Internet Campus Solution (JICS), Orion, PeopleSoft Campus Solutions
This is the best application on the market to manage students enrolled in college through their enrollment process, with financial aid, and then as a student. You can follow the student's attendance, grades, and participation in one easy snapshot area and also create and monitor tasks. This gives advisors clear ways to start conversations when reaching out to students for engagement.

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