Drive professional donor and community management
March 22, 2022
Drive professional donor and community management

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce.org Nonprofit Cloud
We use Salesforce.org Nonprofit Cloud to drive our supporter engagement, donor pipeline, and program participants. We do some direct service, lobbying, and community organizing, and Salesforce.org Nonprofit Cloud helps drive all of this. We work in eight states and have six programs, all geographically distributed in a matrix fashion. Salesforce's app structure and Lightning Web Components have helped us address the myriad needs of our nonprofit.
Pros
- Adaptability across personas
- OOTB solutions for nonprofit fundraising
- API connections with many outreach tools
Cons
- MFA options - increase choices, allow to keep signed in
- Improved functionality for multiple select fields
- Donations/Opportunities
- OOTB solutions for fundraising
- API accessibility
- Manages multi-million dollar fundraising across eight states and national
- Drives community organizing program
- Fuels data structure for all reporting
Do you think Salesforce Agentforce 360 for Nonprofits delivers good value for the price?
Yes
Are you happy with Salesforce Agentforce 360 for Nonprofits's feature set?
Yes
Did Salesforce Agentforce 360 for Nonprofits live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Salesforce Agentforce 360 for Nonprofits go as expected?
Yes
Would you buy Salesforce Agentforce 360 for Nonprofits again?
Yes
Comments
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