Salesforce Sales Cloud for the win
March 24, 2024

Salesforce Sales Cloud for the win

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • SalesCloud

Overall Satisfaction with Salesforce Sales Cloud

Logging activity, looking up company information, quoting and submitting orders.
  • Logging calls
  • Easy mobile access
  • Finding contact info
  • Customizing / rearranging mobile view
  • Only complaint
  • No other complaints
  • Easy quoting tool
  • Easy order submission
  • Easy pipeline tracking
Great tool for tracking sales pipeline if activity consistent in updating and entering data
Can look up key company contacts on the fly from mobile
Didn’t necessarily select Salesforce Sales Cloud as my company uses it. But much more user friendly and more detailed information and KPI tracking. Better mobile app

Do you think Salesforce Sales Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Sales Cloud's feature set?

Yes

Did Salesforce Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Sales Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Sales Cloud again?

Yes

Best and most user friendly CRM in my opinion.

Salesforce Sales Cloud Feature Ratings

Customer data management / contact management
10
Workflow management
7
Territory management
8
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
7
Contract management
8
Quote & order management
8
Interaction tracking
10
Case management
9
Call center management
8
Help desk management
8
Lead management
10
Email marketing
8
Task management
10
Billing and invoicing management
8
Reporting
10
Forecasting
8
Pipeline visualization
8
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Role-based user permissions
10
Single sign-on capability
10
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated