Streamling Sales Success
March 23, 2024

Streamling Sales Success

Faheem Yaseen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • SalesCloud
  • Force.com
  • Work.com

Overall Satisfaction with Salesforce Sales Cloud

Salesforce Sales Cloud serves as a versatile tool for our organization, aiding us in multiple facets such as customer data management, lead tracking, analytics, and reporting. Its comprehensive capabilities have been instrumental in attaining our objectives and efficiently handling data management tasks, significantly contributing to our success. It helped us to achieve our goals and saved our time.

Pros

  • Data Management
  • Reporting
  • Analysis

Cons

  • User Interface
  • Offline Functions
  • Sales Revenue
  • Increased Customer Engagement
With Salesforce Sales Cloud it for sure helped our organization with revenue. Our Sales team is working really great as they mentioned about their customer engagement on it. Also, it is helping us to accommodate growing sales teams and expanding customer bases. Overall, it's an excellent foundation for our organization to increase our sales operations efficiently and effectively.

Do you think Salesforce Sales Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Sales Cloud's feature set?

Yes

Did Salesforce Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Sales Cloud go as expected?

Yes

Would you buy Salesforce Sales Cloud again?

Yes

Salesforce Sales Cloud is helping us a lot is various ways like with data management, reporting, analytics, etc. With this, our organization is not only achieving its objectives but going beyond that. On the other side, Salesforce Sales Cloud needs some improvement like working with user interface as it gets hard for non-technical people to use it.

Salesforce Sales Cloud Feature Ratings

9.2
Customer data management / contact management
10
Workflow management
9
Territory management
8
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
9
Interaction tracking
9
Channel / partner relationship management
8
9.3
Case management
9
Call center management
9
Help desk management
10
10.0
Lead management
10
Email marketing
10
9.7
Task management
10
Billing and invoicing management
9
Reporting
10
8.7
Forecasting
8
Pipeline visualization
8
Customizable reports
10
8.0
Custom fields
8
Custom objects
8
Scripting environment
8
API for custom integration
8
9.5
Role-based user permissions
9
Single sign-on capability
10
9.0
Social data
10
Social engagement
8
9.0
Marketing automation
9
Compensation management
9
8.0
Mobile access
8

Comments

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