Salesforce Sales Cloud
November 05, 2025

Salesforce Sales Cloud

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • SalesCloud

Overall Satisfaction with Salesforce Sales Cloud

Most of all points I'm doing. So basically I support other users also. So we have heavy user for Sales Cloud and we have a lot of run around them.

Pros

  • Very good for the sales team. Sales operations team.
  • It's a good tool to have to review our customer data. Starting from the marketing to sales management and support.

Cons

  • Obviously, it saves time for the SalesOps, sales, and marketing teams by having everything centralized in one place where we can view all our data and activities.
  • It has a positive impact of the business. We can manage all our data and process it at all in one place. So obviously it's doing a lot. Good output.
I've used ServiceNow. But we mainly use it on the service side and not on the sales side.

Do you think Salesforce Sales Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Sales Cloud's feature set?

Yes

Did Salesforce Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Sales Cloud go as expected?

Yes

Would you buy Salesforce Sales Cloud again?

Yes

It’s well suited for sales teams that need to manage deals directly with customers — especially when handling one-on-one customer relationships.

Salesforce Sales Cloud Feature Ratings

Not Rated
Customer data management / contact management
Not Rated
Workflow management
Not Rated
Territory management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
Not Rated
Channel / partner relationship management
Not Rated
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

Using Salesforce Sales Cloud

Everything is very useful, all the features.
ProsCons
None
None

Comments

More Reviews of Salesforce Sales Cloud

  1. Home
  2. Customer Relationship Management (CRM) Software
  3. Salesforce Sales Cloud Reviews
  4. User Review of Salesforce Sales Cloud