Best CRM Available
June 20, 2025

Best CRM Available

Bryan Hughes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Growth

Overall Satisfaction with Salesmate

I use Salesmate to help keep my business organized and efficient. I use it everyday for emails, organizing contracts, and automating different processes such as onboarding, and email/text reminders. It allows me to connect my Google Workspace and calendar for scheduling, and it will automatically create contacts for me based on the various platforms I use to get leads. Everything I need goes through Salesmate so that I can have it all in one place.

Pros

  • The customer service is the best I've ever seen from a company
  • The price is very affordable for a CRM with all the same features as the bigger CRM players.
  • The automation features are amazing at helping you stay efficient with your time.

Cons

  • I really haven't run into any features that I don't use or appreciate being there yet.
  • It's really not that expensive for everything it offers. The ability to stay this organize with so many different features is so worth it!
They have so many useful tutorials and guides on how to fully utilize their system, and it's all very easily assessable. I haven't had to use them too much thought because once you have a little experience operating their system, it all flows together so well and becomes easy to use and understand.
I haven't used any other CRM, but from what I've heard from other's that have, other CRM's are much more expensive and they don't offer the sale level of customer support that Salesmate does.

Do you think Salesmate delivers good value for the price?

Yes

Are you happy with Salesmate's feature set?

Yes

Did Salesmate live up to sales and marketing promises?

Yes

Did implementation of Salesmate go as expected?

Yes

Would you buy Salesmate again?

Yes

If you have multiple streams of gaining leads, Salesmate will help you stay organize with them all in one place. I've connected my Google Workspace account up to Salesmate and it's the only place I need to go now. If I need to talk to a lead or client, I go to Salesmate because it keeps a history of everything we've done together, has all their business information, and let's me keep notes for referencing back to that I'll easily be able to find.

Salesmate Feature Ratings

9.0
Customer data management / contact management
7
Workflow management
9
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
8
Interaction tracking
9
9.5
Case management
9
Call center management
10
10.0
Lead management
10
Email marketing
10
9.5
Task management
9
Reporting
10
8.7
Forecasting
8
Pipeline visualization
9
Customizable reports
9
9.0
Custom fields
8
Custom objects
9
Scripting environment
10
API for custom integration
9
9.5
Role-based user permissions
10
Single sign-on capability
9
Social CRM ()
Not Rated
8.0
Marketing automation
8
10.0
Mobile access
10

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