Item: SAP Ariba
Rating: 7
Author: Verified User

Overall Satisfaction with SAP Ariba

Use Cases and Deployment Scope

SAP Ariba is being used by our procurement department to carry out their tasks .SAP Ariba has helped to streamline the process and made the process smooth for new supplier onboarding. The integration facility with S4HANA is also good which helps in scalability. It also helps in automating the purchasing process which helps in minimizing the human and manual errors.

Pros and Cons

Pros

SAP Ariba is easy to use once user has completed the learning curve which is important to understand the functionality in deep.
SAP Ariba integrates well with other SAP tools like S4HANA which enables scalability due to open APIs it supports.
The buying portal has user friendly guide which makes it easy for end user to carry out activities.

Cons

Does not support customizations very well which effects specific business needs.
Users have to go through learning curve which may not be liked by various users .
User interface is not very great which might give not very good impression in the beginning.

Most Important Features

Scalability
Integration
Ease of Use
Automation

Return on Investment

20% less redundant data which helps in cost saving to maintain the data
Automated buying process helps in preventing manual errors saving 30-40 % of manual effort across the department.
SAP Customer support helps in solving issues where users are stuck saving costs .

Usability

SAP Ariba solution is a market leader and currently claims to be the best in market. It helps
with easy procurement. It also allows the buyer to
interact with millions of suppliers using the supplier network. Any
organisation with SAP as the back end can use this system as it provides seamless integration with other SAP products. Its OPEN APIs feature helps as middleware to integrate with other tools as well.

Key Differentiators

Cloud Solutions
Integration with Other Systems
Ease of Use

Integration with SAP system is very easy due to open API's. This
is the important factor as it helps to send both the master and transactional
records from one system to another system without a great amount of
customisation.

Key Insights

Do you think SAP Ariba delivers good value for the price?

Yes

Are you happy with SAP Ariba's feature set?

Yes

Did SAP Ariba live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Ariba go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Ariba again?

Yes

Other Software Used

SAP S/4HANA Cloud

Likelihood to Recommend

SAP Ariba is easy to use once users understand the tool properly and deeply. Integrations with other tools are easy which gives it an edge over other procurement tools. It also provides open APIs which makes it easy to be integrated with other middleware. SAP Ariba is not very user friendly. The interface looks complex which can test user's patience. SAP Ariba is not very user ready tool as it needs to be studied in detail for ease of use.

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Why Consider SAP Ariba