A suppliers view of the platform
January 19, 2021

A suppliers view of the platform

Gary George | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SAP Ariba Procurement

SAP Ariba is deployed across our global organisation to receive purchase orders and for the majority of clients submit their invoices. There are also numerous punchout and cif catalogues that allow for seamless ordering either directly from the clients Buyer platform or by navigating around ours, building a basket of goods and executing an order automatically.
  • Repository for all transactional documents
  • Simplistic user interface making it easy to navigate
  • Flexible configuration for multiple clients
  • Good security controls
  • Built to manage global transactions
  • Limited routing options for different departments or systems
  • Reporting is sub par for a supplier
  • Multiple account manager for a user needs reviewing
  • Little coordination between the supplier and buyer when launching global enablements
  • Experienced suppliers sometimes know the process better than the enablement team
  • Little ability to test punchout processes without the client
  • Speed of payment
  • Transparency within the process
  • Reduction in manual document invoicing
  • Transaction fee capping for global accounts
  • Compliance to purchase order receipts
As a supplier we are driven by the platform that our clients are using for electronic transactions, SAP Ariba by far is our largest footprint of clients on the platform and therefore the one we have most experience on. Coupa and Tradeshift have beautifully modern interfaces making it easy for the end user to navigate and find what they are looking for, but from an administration side across multiple clients, countries and users neither are as strong or flexible in their approach as Ariba, but keep in mind though we have a limited experience here with only a handful of smaller clients on these networks.

Do you think SAP Ariba Procurement delivers good value for the price?

Yes

Are you happy with SAP Ariba Procurement's feature set?

Yes

Did SAP Ariba Procurement live up to sales and marketing promises?

Yes

Did implementation of SAP Ariba Procurement go as expected?

Yes

Would you buy SAP Ariba Procurement again?

Yes

Although SAP Ariba supplier platform has its faults, the overall process and management of the documents and notifications on the platform make it an absolute essential tool to a supplier. Added to that the Discovery option where suppliers have the ability to build their revenue by responding to RFPs that are published matching their organisations capabilities seems like a winner. Tapping into a vast network can only bring good things to any supplier.