The integration capabilities I love the most!
May 04, 2022

The integration capabilities I love the most!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Ariba Procurement

Ariba is the solution we use for our purchasing process. We are currently implementing a new cloud integration, Cloud Integration Gateway. As I am directly involved in this project I can write a few words about how Ariba integrates with the backend, in this case, the SAP ECC system. The most significant change is the number of tasks that a functional consultant can perform without involving technical people. CIG is based on the no-code low-code idea, which greatly simplifies implementation. Although we had a lot of customization in the previous solution, in CIG, we managed to achieve all of them without the need for custom tools. I think this is a change in the right direction!
  • Integrates with the backend
  • Provides end to end business process support
  • Has many Document Status Update interfaces, so everyone is well informed about the process step
  • Support is not good, sometimes we have to wait for days and weeks for the problem to be resolved
  • Transaction monitoring tool portfolio could be better
  • Integration capabilities
  • end to end support for a PO flip process
  • being multilingual
  • we have integrated thousands of vendors in a one tool
  • every day we handle thousands of transactional documents via Ariba
  • it has simplified and standardized our processes across the globe

Do you think SAP Ariba delivers good value for the price?

Yes

Are you happy with SAP Ariba's feature set?

Yes

Did SAP Ariba live up to sales and marketing promises?

Yes

Did implementation of SAP Ariba go as expected?

Yes

Would you buy SAP Ariba again?

Yes

SAP Ariba is great in standard scenarios, however, there is not much space for customization.