Positive SAP Ariba review with pointing some challenging aspects
November 07, 2022

Positive SAP Ariba review with pointing some challenging aspects

Sergei Rabtsevich | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Ariba Procurement

We own Sourcing and Contracts, B&I, SA. We also use Guided Buying.
We use it for Indirect spend
  • Keeps full P2P cycle documents within one application and easy to access
  • Has a complex variety of tools and options to build P2P process flows to fulfill organization's needs
  • It is flexible to be able to customize processes
  • Simple Service POs/POs to purchase services are not as easy to use and understand for inexperienced user
  • Overwhelming number of different scenarios of supplier connection via business network and lack of one good solid guide that would allow IT to use to solve issues. In many cases, we have to rely on trial and error methods.
  • Return to the previous page in B&I is not consistent for different types of documents. it can be OK, Done, Save, Close, Back...
  • Guided Buying
  • Separation of duties
  • Electronic document transition with suppliers
  • Reduced the amount of time to enter invoices
  • Shortened the time for approval of requisitions
  • Allowed for simpler search of the catalog items within one application
Ariba can be customized to fit virtually any business processes in P2P
  • Product Features
  • Product Usability
  • Product Reputation
Ability to send POs electronically and receive invoices electronically to reduce the amount of emails sent and time spent to receive and enter invoices.

Do you think SAP Ariba delivers good value for the price?


Are you happy with SAP Ariba's feature set?


Did SAP Ariba live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Ariba go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Ariba again?


It is well suited for large organizations with large amount of transactions where P2P processes and policies need to be defined and implemented in the system.
It is good tool for decentralized procurement where each user can submit requisition.
It is also good for power-buyers as it keeps all documents related to P2P transactions in one tool.

Using SAP Ariba Procurement

1000 - Buyers, Category Managers, AP
10 - IT for integration and master data. Ariba Program manager to stay on top of all the applications, GBS team to support suppliers and transactions. Support team to help out users to solve the issues.
  • Electronic document transactions
  • policies and compliance settings
  • Contract repository
  • having multiple ERPs connected and use the same suppliers
  • Implement guided sourcing