Overall Satisfaction with SAP Ariba Procurement
We are using the SAP Ariba Procurement network to connect suppliers all over the world. The use of SAP Ariba Procurement for procurement purposes improved the efficiency of our procurement process. As a pharmaceutical company, we require many types of raw materials, instruments, equipment and consumables for manufacturing our medicinal products. SAP Ariba Procurement helped us to smoothen the procurement process and also brought transparency.
- It allowed us to connect to millions of suppliers.
- It brought transparency in procurement of goods.
- It helps to manage and track order and payment status.
- Navigation is not easy.
- Getting live customer support is troublesome.
- Sometimes errors occur resulting in duplication of PO.
- Purchase order management
- Requisition status management
- Resending of PO stuck during the cancellation or ordering.
- Positive point is it brought transparency in the procurment process.
- It saved costs as we can invite many vendors for the same material for qualification and selection based on the lowest bid provider.
- The negative point is it tedious to navigate and consumes time to train newbee on software.
- Scalability
- Integration with Other Systems
The use of other SAP solutions customized for pharmaceutical companies is in place in our organization. We are using many SAP products like SAP HANA, SAP Concur and SAP Successfactor. Therefore, the use of SAP Ariba Procurement integrated with other SAP products removes any kind of non-compatibility within the system.
Do you think SAP Ariba delivers good value for the price?
Yes
Are you happy with SAP Ariba's feature set?
Yes
Did SAP Ariba live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP Ariba go as expected?
I wasn't involved with the implementation phase
Would you buy SAP Ariba again?
Yes