SAP Business Technology Platform review
November 22, 2022

SAP Business Technology Platform review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Business Technology Platform

We currently use SAP Business Technology Platform as an interface for all our Procurement needs, including master data maintenance to PR to PO, payables, etc. I currently work for data maintenance, and SAP Business Technology Platform plays a great role in our day-to-day activities of maintaining vendor, customer, and material master data. It's pretty amazing to see the kind of possibilities we have in terms of how the data is maintained and how these reports are generated to make various business decisions.
  • Storage of data
  • Generating reports
  • Security controls
  • User access
  • Access- Roles defined in SAP Business Technology Platform to generate access must be widened
  • Reporting- Although the Reporting part of SAP Business Technology Platform is definitely a pro, I believe there's room for improvement on how the data could be filtered and printed
  • Ticketing- It would be great if SAP Business Technology Platform has a ticketing tool of its own
  • Positive: Automation
  • Positive: Storage of data
  • Positive: Easier reporting or visibility of data
  • Negative: Despite having all the features, the need or dependency on ticketing tools for master data maintenance
I don't see a lot of challenge but SAP Business Technology Platform could improve on its design, display, and make it less complex. It is understandable that the kind of reasons SAP Business Technology Platform is used, it could help having specific controls, but some controls are unnecessary. It has to be more and more user-friendly, and reduce the dependency on other ticketing tools or systems for the Overall p2p process.
I never contacted support.
The idea behind selecting the SAP Business Technology Platform as a technology platform is to have the best and the most important market solution as per the industry standard. Its ease of access, friendly support team, and room for customization make it different from other platforms we use today. It is how well the data and information are organized as per the business needs.

Do you think SAP Business Technology Platform delivers good value for the price?

Yes

Are you happy with SAP Business Technology Platform's feature set?

Yes

Did SAP Business Technology Platform live up to sales and marketing promises?

Yes

Did implementation of SAP Business Technology Platform go as expected?

Yes

Would you buy SAP Business Technology Platform again?

Yes

As highlighted earlier, SAP Business Technology Platform is great for the storage and maintenance of data. It helps in making decisions through this data and pretty much solves and acts as one platform for most of the Procurement needs and also payable needs. It could, however, be a little simpler. I believe if a user is not particularly extensively trained in this, it would be impossible for a layman to understand the navigation. There could be better tutorials, simplification of the application as a whole, and also room for adding ticketing tools that help in submitting requests within SAP Business Technology Platform.

SAP Business Technology Platform Feature Ratings

Ease of building user interfaces
8
Scalability
7
Platform management overhead
6
Workflow engine capability
8
Platform access control
9
Services-enabled integration
7
Development environment creation
7
Development environment replication
8
Issue monitoring and notification
7
Issue recovery
8
Upgrades and platform fixes
7