SAP Business Technology Platform for Manufacturing
Updated May 21, 2025

SAP Business Technology Platform for Manufacturing

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Business Technology Platform

We focus on SAP DM which is hosted on SAP Business Technology Platform and also we develop integrations with 3rd party ERP's with DM where we relied on SAP BTP services

Pros

  • Connectivity Services to On-prem systems
  • User Management
  • Easy to build tenants

Cons

  • More user roles which should be easily customizable
  • Connecting to any supported 3rd party applications
SAP Business Technology Platform on-prem is what some of our customer who are in regulated environment is expecting
I have seen and used at least one use case - Custom application connections

Do you think SAP Business Technology Platform delivers good value for the price?

Yes

Are you happy with SAP Business Technology Platform's feature set?

Yes

Did SAP Business Technology Platform live up to sales and marketing promises?

No

Did implementation of SAP Business Technology Platform go as expected?

Yes

Would you buy SAP Business Technology Platform again?

Yes

3rd party integrations

SAP Business Technology Platform Feature Ratings

Ease of building user interfaces
8
Scalability
8
Platform management overhead
8
Workflow engine capability
8
Services-enabled integration
8
Development environment creation
8
Issue monitoring and notification
8
Upgrades and platform fixes
8

Using SAP Business Technology Platform

20 - Security, Administration, 3rd party add-ons, Tenants and Management, Instances and Subscription
20 - Basis, Security and Administration
  • Systems Management and Subscriptions
  • Onboarding customer platforms
  • User Management
  • 3rd Party Add-ons
  • Own custom applications
  • SAP BTP Extensions
  • AI launchpad
  • AI 3rd party add-ons
  • AI based own applications for Manufacturing customers
Very advanced and scalable platform

Evaluating SAP Business Technology Platform and Competitors

Yes - Netweaver
Not looking to go back based on the introspection results at organization level

SAP Business Technology Platform Implementation

Should have done much easier now
Yes - Quality tenant first
Production tenant before go-live
Change management was a major issue with the implementation - Basic foundational knowledge and purpose of using the platform is must for everyone
  • Quality system and production system mismatch
  • Process mistakes

SAP Business Technology Platform Support

ProsCons
Quick Resolution
Good followup
Problems get solved
Kept well informed
Escalation required
Need to explain problems multiple times
Support doesn't seem to care
Slow Initial Response
No. Not required.
Yes - Roles issue
For a production critical issue due to webservers not working, SAP has responded within 30 minutes and guided us.

Using SAP Business Technology Platform

ProsCons
Like to use
Relatively simple
Technical support not required
Well integrated
Quick to learn
Convenient
Feel confident using
Difficult to use
Lots to learn
  • New Tenants Addition
  • Connecting to other systems
  • User Management
  • Usage or consumption insights and understanding
  • Spaces and increasing space
  • Deploying add-ons

Comments

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