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SAP Business Technology Platform

SAP Business Technology Platform

Overview

What is SAP Business Technology Platform?

SAP Business Technology Platform (SAP BTP) is the company's Platform-as-a-Service (PaaS) offering, that brings together intelligent enterprise applications with database and data management, analytics, integration and extension capabilities into one platform for both cloud and hybrid environments, including hundreds of…

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Recent Reviews

Great tool

8 out of 10
April 08, 2024
Incentivized
I have hands-on experience utilizing the Supply Chain Management (SCM) module within SAP Business Technology Platform. This powerful and …
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BTP rocks

8 out of 10
March 22, 2024
Incentivized
we use BAS from BTP for FIORI development. Business problem is to create fast intuitive robust secure frontend for showing plant …
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How SAP Business Technology Platform Differs From Its Competitors

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Scalability (292)
    8.2
    82%
  • Ease of building user interfaces (296)
    7.7
    77%
  • Services-enabled integration (289)
    7.7
    77%
  • Platform access control (288)
    7.5
    75%

Reviewer Pros & Cons

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Pricing

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SAP Business Technology Platform

SAP Business Technology Platform

Free

What is SAP Business Technology Platform?

SAP Business Technology Platform (SAP BTP) is the company's Platform-as-a-Service (PaaS) offering, that brings together intelligent enterprise applications with database and data management, analytics, integration and extension capabilities into one platform for both cloud and hybrid environments,…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://store.sap.com/dcp/en/product/di…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Platform-as-a-Service

Platform as a Service is the set of tools and services designed to make coding and deploying applications much more efficient

7.4
Avg 8.2
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Product Details

What is SAP Business Technology Platform?

SAP Business Technology Platform (SAP BTP) is the company's cloud platform, that brings together intelligent enterprise applications with database and data management, analytics, integration and extension capabilities into one platform for both cloud and hybrid environments, including hundreds of prebuilt business content and integrations for faster time-to-value. Create personalized experiences across business processes, build applications, analytics, and integrations faster, and run mission-critical innovation confidently on major cloud providers' infrastructure fully managed by SAP.

SAP BTP offers a range of capabilities and services that:

  • offers fit-for-purpose tools and services that are optimized for SAP applications along with composable bespoke business processes
  • provides an open environment with pre-built connectors to 3rd party apps and the availability to run on leading hyperscaler IaaS Clouds (AWS, Azure, GCP, etc)
  • connects AI & ML into business processes to enhance intelligence, automation, and productivity
  • delivers security and improved insights by keeping data close to core business processes and applications
  • enables future-proofing by keeping core systems clean, greatly reducing technical debt to take advantage of cloud economics

SAP Business Technology Platform Videos

SAP Business Technology Platform Competitors

SAP Business Technology Platform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SAP Business Technology Platform (SAP BTP) is the company's Platform-as-a-Service (PaaS) offering, that brings together intelligent enterprise applications with database and data management, analytics, integration and extension capabilities into one platform for both cloud and hybrid environments, including hundreds of pre-built integrations for SAP and third-party applications.

SAP Business Technology Platform starts at $0.

Microsoft Azure, Salesforce Lightning Platform, and Google App Engine are common alternatives for SAP Business Technology Platform.

Reviewers rate Scalability highest, with a score of 8.2.

The most common users of SAP Business Technology Platform are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(829)

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
March 19, 2024

SAP Business Technology Platform value add or not

VT
Venkata Turaga
Business Analyst
Davey (Environmental Services, 10,001+ employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
I use SAP Business Technology Platform for automation and interface
Pros and Cons
  • Bringing other platforms together
  • Ease of Use
  • Simplify the setup
  • Make the set up process simpler for the users
Likelihood to Recommend
I use SAP Business Technology Platform to combine various other party systems onto a single platform.
SAP Business Technology Platform Feature Ratings
Platform-as-a-Service (11)
61.81818181818181%
6.2
Ease of building user interfaces
30%
3.0
Scalability
80%
8.0
Platform management overhead
30%
3.0
Workflow engine capability
80%
8.0
Platform access control
70%
7.0
Services-enabled integration
80%
8.0
Development environment creation
50%
5.0
Development environment replication
50%
5.0
Issue monitoring and notification
80%
8.0
Issue recovery
80%
8.0
Upgrades and platform fixes
50%
5.0
Return on Investment
  • Easier Scalability
  • Use of BTP for near future
Usability
7
As a simple user, I would like to understand the setup and various jargon well before I switched to SAP Business Technology Platform.
SAP BTP Use Cases
I have seen but not used the use cases
Key Differentiators
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Alternatives Considered
Other Software Used
Users and Roles
25
Support Headcount Required
4
Business Processes Supported
  • Workflow
  • Applications
  • integration
Innovative Uses
  • Collaborate with all business departments
  • make applications more reactive
Future Planned Uses
  • build more apps
  • monitor and control
Likelihood to Renew
7
Products Replaced
Yes
Evaluation Lessons Learned
Selection based on ease of use and business friendly
Premium Support
No, Cost
Bug Resolution
No
March 13, 2024

BTP[Business Technology Platform], great but …

Verified User
Consultant in Information Technology
Consumer Goods Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Using integration suite for interfaces
Pros and Cons
  • Integration
  • Data processing
  • Data transformation
  • Clarity on the content
  • Pricing should be easier to understand
Likelihood to Recommend
Data processing and transformation between SAP and other systems
SAP Business Technology Platform Feature Ratings
Platform-as-a-Service (10)
23%
2.3
Ease of building user interfaces
80%
8.0
Scalability
70%
7.0
Platform management overhead
N/A
N/A
Platform access control
N/A
N/A
Services-enabled integration
80%
8.0
Development environment creation
N/A
N/A
Development environment replication
N/A
N/A
Issue monitoring and notification
N/A
N/A
Issue recovery
N/A
N/A
Upgrades and platform fixes
N/A
N/A
Return on Investment
  • Unified platform
Usability
8
Seamless integration multiple processing
Support Rating
4
Reactive support not clear on who is covering what .. especially if you have BTP on top of Rise solution
Alternatives Considered
Next generation compared to PI PO
Other Software Used
Users and Roles
10
Mainly IT developers, architects
Support Headcount Required
5
Integration skills are the most impostant. ideally with ETL knowledge, such as CPI, or equivalent
Business Processes Supported
  • Integration between systems
  • Data Management Services
  • Data repository
Innovative Uses
  • Unified integration platform
  • Single point of transformation
  • Clean core approach for the SAP system
Future Planned Uses
  • Data Analytics
Likelihood to Renew
7
Products Replaced
Yes
traditional SFTP files transfer tools
Evaluation Lessons Learned
clarify all the uses cases possible with BTP.
Implementation Details / Implementation Partner
  • Third-party professional services
Implementation Phases
Yes
Change Management Lessons
Change management was a major issue with the implementation
Implementation Issues
  • adoption of the standard
Implementation Rating
7
smooth transition
Premium Support
nope. too expensive for our needs
Bug Resolution
No
Exceptional Examples of SAP Business Technology Platform Support
SAP provided extended support with an architect when some integration mutli platform was stuck
Easy Tasks
  • Interface integration
Difficult Tasks
  • multiple components without clear glossary
November 14, 2023

SAP Business Technology Platform: All Integrations That You Need

Verified User
Consultant in Research & Development
Computer Software Company, 11-50 employees
Score 6 out of 10
Vetted Review
ResellerIncentivized
Use Cases and Deployment Scope
In our company, we use business technology platforms to experiment with new features and advise customers. We mainly use the SAP Business Technology Platform for integrations with SAP C4C and e-document invoices. We use SAP Intelligent Robotic Process Automation to automate purchase order approval based on rules and criteria. We can reduce manual work, errors, and delays, and improve compliance and efficiency. We can also leverage SAP Conversational AI to create a chatbot that can handle common queries and requests from suppliers and buyers. We use SAP Integration Suite and SAP Extension Suite to connect and extend our SAP and non-SAP applications and data across different environments. A problem we often run into is the late release of some integrations like government law requirements. Often the integration is released close to the legal deadline, giving little time for the configuration phase. We use also other cloud platform integration systems like Power Automate to integrate Microsoft Suite integrations. Like SAP which fits well with SAP products, other platforms fit well with its solutions. Maybe a better non-SAP pre-build integration could be the key to using the SAP Business Technology Platform with products or companies that do not directly use SAP ERP or similar products.
Pros and Cons
  • Integration
  • Data mapping
  • Load balancing
  • Data-driven decisions
  • Scalability
  • Add products easily
  • Direct DB access
  • Service usage
  • Complex Pricing
  • AI features limited
Likelihood to Recommend
A scenario where the SAP Business Technology Platform is suitable is integration with other SAP portfolio products. Also is suited when we want to extend S4 Cloud with custom logic or fields or deploy extensions. In this scenario, we can achieve this only through SAP Business Technology Platform. Integration is easy and out of the box. Instead, a scenario in which SAP Business Technology Platform is not suitable is, for example, integration with systems that reside internally in the company's local network. It needs external network settings that not always are available. Another scenario is when we want to build a simple and standalone application, SAP Business Technology Platform is a complex system not suitable for this kind of scenario.
SAP Business Technology Platform Feature Ratings
Platform-as-a-Service (11)
65.45454545454545%
6.5
Ease of building user interfaces
70%
7.0
Scalability
70%
7.0
Platform management overhead
80%
8.0
Workflow engine capability
70%
7.0
Platform access control
60%
6.0
Services-enabled integration
80%
8.0
Development environment creation
20%
2.0
Development environment replication
20%
2.0
Issue monitoring and notification
80%
8.0
Issue recovery
80%
8.0
Upgrades and platform fixes
90%
9.0
Return on Investment
  • Integration across systems
  • Connectivity
  • Recent innovation
  • Decreases development time
  • Faster process automation
  • Data source integration
Usability
8
The use of SAP Business Technology Platform is simplified thanks to the pre-built content which often covers the integration and connectivity needs. If the desired integration package is not available, it is easy to modify the integration process thanks to the graphical tools or by following the documentation provided by SAP or blog channels. SAP Business Technology Platform is a cloud platform that provides a range of services and tools to help customers build, extend, integrate, and analyze their business solutions. Another example is sales order approval which is a pre-built package that automates the sales order process and reduces manual errors. From a developer side usability of SAP Business Technology Platform is quite simple. Sometimes some configurations are cumbersome but in the end, you can get the result by consulting the documentation and in the blog reading other developers' experiences.
Support Rating
7
SAP Business Technology Platform support can be improved. The availability of the service is excellent but sometimes it requires various ticket ping pong to get to the solution. The team is responsive and helpful but sometimes it requires time to point out the problem and not always give the solution or a correct answer. Before opening a ticket, however, there are ways to find the solution yourself via SAP Notes, blogs, or SAP documentation.
Alternatives Considered
I have used but not evaluated some other products that are similar to SAP Business Technology Platform, like Microsoft Azure. The principle is the same: cloud computing platform and infrastructure for building, deploying, and managing applications and services. It offers various SaaP and SaaS services, storage, networking, analytics, AI, IoT and more. I think that some of the reasons why I selected SAP Business Technology Platform are that SAP Business Technology Platform offers tailored pricing models in order to meet any business scenario, while other cloud platforms have a pay-as-you-go model based on resource consumption. SAP Business Technology Platform has a strong integration with SAP applications and solutions and offers many pre-build integrations for SAP and non-SAP applications and systems. SAP Business Technology Platform provides a unified user experience across all the services with a single entry point and a common look and feel. Another is that the SAP Business Technology Platform has different user interfaces and navigation models for different services and configuration tools, which can be confusing and inconsistent. SAP Business Technology Platform supports different development languages and frameworks like Java, Node.js, Python, and SAPUI5.
Other Software Used
Products Replaced
No
Evaluation Lessons Learned
I would compare SAP Business Technology Platform with more cloud platforms, to get a perspective of the market and the features offered by different providers. Second, I would conduct more hands-on testing and experimentation with SAP Business Technology Platform, using the free tier and the trial accounts, to get a better understanding of the performance, usability, and reliability of the platform and its services. I would seek more feedback and reviews from other users and experts who have used SAP Business Technology Platform, using online forums, blogs, and social media, to get a more realistic and unbiased view of the strengths and weaknesses of the platform and its support. I would evaluate SAP Business Technology Platform based on more criteria, such as security, compliance, scalability, and innovation, to get a more comprehensive and holistic assessment of the platform and its value proposition.
Premium Support
I did not purchase premium SAP support for the SAP Business Technology Platform. I don't need the level of support and guidance that premium support offers, furthermore, the price is very high for the service and I can't afford to buy it. I use standard SAP support which includes access to the SAP support portal, SAP community, SAP Knowledge base, and SAP incident management. With these support tools and services, I can manage my issues and requests.
Bug Resolution
Yes
I've two cases: in one case the issue was resolved in another case the issue was raised by an automatic SAP Business Technology Platform patch released from SAP. The problem persisted for a labor week when I could not use an approval workflow. I've opened several incidents and tickets with no response. After a week a new patch was released and the issue is gone. But for one week, I was not able to use the approval workflow impacting my business.
Exceptional Examples of SAP Business Technology Platform Support
Sure, I can describe a time when SAP provided me with exceptional support for SAP Business Technology Platform. It was when I was working on a project that involved integrating SAP Business Technology Platform with Microsoft 365 products, such as Outlook, Teams, and SharePoint. I wanted to use the Microsoft Graph API to access the data and functionality of these products from my SAP Business Technology Platform applications. However, I encountered some issues with the authentication and authorization process, as well as the API calls and responses. I contacted the SAP support team through the SAP Support Portal and created an incident ticket. I explained my problem and provided the relevant details, such as the SAP Business Technology Platform service, the Microsoft 365 product, the Microsoft Graph endpoint, and the error message. I also attached the screenshots and logs of my application and the API requests and responses. The SAP support team responded quickly and assigned a dedicated expert to help me. The expert was very knowledgeable and friendly, and he guided me through the troubleshooting steps. He also shared some useful resources and best practices for using the Microsoft Graph API with SAP Business Technology Platform. He helped me resolve the issue and test the integration successfully. I was very impressed by the SAP support team and the expert who helped me. They were responsive, helpful, and professional. They provided me with exceptional support and made me feel valued as a customer. I appreciate their service and expertise. 😊
March 21, 2023

Thoughts of our customers summarized.

SO
Sridhar Oruganti
AVP, Global Lead - SAP Platform, Technology and Infra Services
YASH Technologies (Computer Software, 5001-10,000 employees)
Score 8 out of 10
Vetted Review
ResellerIncentivized
Use Cases and Deployment Scope
We are an IT Services and Systems integrator organization delivering SAP services for our customers across the globe. We have been suggesting and implementing for our customers to utilize SAP Business Technology Platform and the services within. Namely - Extension Suite services and Integration Suite services. We also have been awarded the winner of the SAP Business Technology Platform Integration Suite Hack2Build in the NA region, wherein we have showcased a solution we have implemented for one of our customers.
Pros and Cons
  • The feature set of the existing services is being enhanced heavily which would be useful to the customers.
  • Additional services to are being added to the BTP platform, some being even from non-SAP organizations. This, too, will help.
  • Clarity on the Terminology, architecture, including the environment (Neo, MultiCloud, Kyma etc).
  • Education to the customers on the purpose of BTP who are confused on how to start and how to utilize.
  • Clarity on which service exists in which Environment and a proper, clear roadmap. For now, even for some consulting organizations, this is fuzzy.
Likelihood to Recommend
Extensions, Integrations, Analytics, Automation, and some erstwhile Leonardo services help develop any scenario. However, a general feeling among the customers I received feedback from is that SAP would eventually discourage customers from stopping developing anything and everything (for customizations) in the non-SaaS products. A proper clarity statement from SAP in this context to the customer base is extremely helpful. Moreover, the licensing of various systems/products/services became too complicated to understand. Too many different metrics across different Products. Architecturally, what is a prerequisite for what product/service is too hard to understand? Even the partner pricing app given for VAR partners too has very little information or not up-to-date information.
SAP Business Technology Platform Feature Ratings
Platform-as-a-Service (11)
53.63636363636363%
5.4
Ease of building user interfaces
50%
5.0
Scalability
70%
7.0
Platform management overhead
50%
5.0
Workflow engine capability
60%
6.0
Platform access control
20%
2.0
Services-enabled integration
70%
7.0
Development environment creation
50%
5.0
Development environment replication
60%
6.0
Issue monitoring and notification
50%
5.0
Issue recovery
50%
5.0
Upgrades and platform fixes
60%
6.0
Return on Investment
  • The initial spend for the services/licenses and the issues to go through to setup all the environments, global accounts, sub accounts, integration with Corp Identity providers is too much of work at the moment. It is currently outweighing the ROI.
  • Simplifying the SAP Business Technology Platform understanding, setup time based on what is bought by customers is very compelling.
Usability
7
Extensions, Integrations, Analytics, Automation, and some erstwhile Leonardo services are useful to develop any scenarios.
Support Rating
5
Of late, I am seeing a little laidback attitude from the SAP Support personnel, especially in and around BTP technologies and the support for many products/services under the platform. While I didnt raise a support ticket personally, my team does that and I dont hear very good feedback about the response times/resolution times from SAP. One of those things that could be improved.
Key Differentiators
  • Cloud Solutions
  • Integration with Other Systems
Alternatives Considered
Other Software Used
Users and Roles
70
Support Headcount Required
50
Business Processes Supported
  • Integration suite
  • extension suite
  • SAC
  • Data Intelligence, Data Warehouse Cloud
Innovative Uses
  • Extend successfactors product and many usecases
  • Integration between SAP systems (ECC/S4) with Amazon Market Place
  • Use process automation, workflow, Document Extraction service, OCR services and build a product for utility companies
Future Planned Uses
  • similar to the explanations given in the previous question
Likelihood to Renew
7
Products Replaced
Yes
non SAP RPA solutions, Databases from other product vendors
Evaluation Lessons Learned
More or less the same
Premium Support
No. TDD licenses only
Bug Resolution
No
Exceptional Examples of SAP Business Technology Platform Support
Tough to say positive for this. For example, an ongoing Workzone issue was resolved (Or steps were provided for resolution), only after month to month and half struggle. Either way, from a ever changing names of products/services standpoint, while teams are getting themselves educated, support systems for these products too must be made better.
Easy Tasks
  • Initial administrative, accounts, sub-accounts structure, provisioning CF environment, services etc. But, after that, its too disparate for even a small team to master/learn the technologies.
Difficult Tasks
  • CAP model based technologies
Mobile Interface Availability and Impressions
Yes
Upgrade Process
Yes
A lot of hiccups in migrating from Neo to CF,
hiccups in migrating from PI/PO to SAP IS etc.
Upgrade Benefits
  • probably not reached that stage of calling any of those benefits yet, but, in the long run, probably yes
Anticipated Benefits from Future Upgrades
  • easier ways to migrate from older Neo to CF
  • easier ways to migrate from Older other integration technologies to SAP IS
  • easier, faster ways to migrate from Other data platforms to DWC, Datasphere etc.
Future Edition Upgrade Plans
Yes
Migrating Between Editions
Yes
November 22, 2022

View from SAP Business Technology Platform developer

Verified User
Consultant in Information Technology
Information Technology & Services Company, 10,001+ employees
Score 7 out of 10
Vetted Review
ResellerIncentivized
Use Cases and Deployment Scope
We are SAP partner consulting companies. We provide solutions for customers in various SAP projects. I am currently working as a Senior specialist consultant for solutions in SAP Business Technology Platform development and implementation.
Pros and Cons
  • One stop extension for SAP products extension
  • Integrating Data from different SAP products
  • Provides wholistic view of business processes across the product
  • Adopting open source standards for development
  • Licensing of different services
  • Integration between 3rd party systems
  • Faster adoration of development from open source platforms
Likelihood to Recommend
When there are multiple 3rd part systems involved, often the integration performance or ease of integration is not up to other integration tools. Compared to other tools, SAP Business Technology Platform's initial cost is very high, which often proves challenging to convince customers.
SAP Business Technology Platform Feature Ratings
Platform-as-a-Service (11)
65.45454545454545%
6.5
Ease of building user interfaces
80%
8.0
Scalability
70%
7.0
Platform management overhead
90%
9.0
Workflow engine capability
70%
7.0
Platform access control
80%
8.0
Services-enabled integration
60%
6.0
Development environment creation
80%
8.0
Development environment replication
N/A
N/A
Issue monitoring and notification
50%
5.0
Issue recovery
60%
6.0
Upgrades and platform fixes
80%
8.0
Return on Investment
  • For clients with a bigger ERP system, realizations of TCO are usually observed after 3-4 years on average.
  • For clients having smaller ERP foot print we are yet to see positive TCO
  • As not many resources are available, finding the right talent is often challenging
  • Not many existing consultants have a wholistic picture of how SAP Business Technology Platform architecture and security works
Usability
8
As strictly speaking, from a technical perspective, with the SAP ecosystem the SAP Business Technology Platform has unparalleled capabilities but where in many cases customers already have many Cloud-native solutions built on other platforms, so they are not willing to invest heavily in the new platform.
Support Rating
7
SAP Business Technology Platform has integrated many open-source technologies over time however the rate of adoption is slow compared to open-source products due to the nature of the products. Also needing more upskilling of the existing consultants adds additional burden and difficulties in AMS services.
Alternatives Considered
Azure Active Directory is one of the most commonly used dips across various solutions, as a IDP hence when using SAP Business Technology Platform IDP needs more effort.
Other Software Used
Users and Roles
Solution architects and developers
Support Headcount Required
100
1. SAP Business Technology Platform admin and security experts
2. SAP Business Technology Platform development
3. RPA developers
Business Processes Supported
  • Side by side extensions
  • Integration of systems
  • Process automation
Innovative Uses
  • Creation templates for applications that businesses process are not supported by SAP products
Future Planned Uses
  • As a one stop place for all the cloud native developments
Likelihood to Renew
9
As many customers have SAP landscape, the SAP Business Technology Platform is slowly becoming an integral part of the cloud solutions.
Products Replaced
No
Evaluation Lessons Learned
Not many solutions are designed in a cloud-first approach, hence to change the design phase to design more robust and cloud-ready solutions.
Implementation Details / Implementation Partner
  • Implemented in-house
Implementation Phases
Yes
1. Integration of development within SAP products.
2. Developing/integrating applications between sap and 3rd party systems.
3. Development applications needed by 3rd party systems.
Change Management Lessons
Change management was a major issue with the implementation
Often cases where SAP Business Technology Platform Transport management was unable to handle hybrid scenarios, where to use it with others tools to achieve the desired functionality, which in turn raises the cost and resources needed.
Implementation Issues
  • SAP Business Technology Platform transport management capabilities are still lacking to be used as a single tool for transport within the SAP products.
  • Many customers use are using 3rd party systems in many cases, direct API is proving to be difficult especially in on premise and cloud hybrid scenarios.
  • Sometimes even the best use cases for SAP Business Technology Platform services are not selected due to high initial cost and lack of resources.
Implementation Rating
6
1. Sometimes the licensing doesn’t make sense, e.g., Difficult to understand the license for ABAP cloud runtime.
2. When SAP Business Technology Platform workflow cost is very high but process automation which offers more features has less cost.
Premium Support
Due to cost, we did not opt for that.
Bug Resolution
Yes
Resolution time can be improved.
Exceptional Examples of SAP Business Technology Platform Support
During go live, the response was much faster and more helpful.
Easy Tasks
  • Integrating various SAP systems
  • Automation of the SAP businesses process
  • Enabling open source development option
Difficult Tasks
  • Understanding the wholistic integration of various systems and handling authentication and authorization
  • Lack of SAP Business Technology Platform knowledge and resources among customers
  • Integration various 3rd party systems
Mobile Interface Availability and Impressions
Yes, but I don't use it
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