Not just a T&E tool but a great way to meet with fascinated people!
Updated July 04, 2023

Not just a T&E tool but a great way to meet with fascinated people!

Meysam Foroughi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense

Overall Satisfaction with SAP Concur

I use Concur to communicate new enhancements/training to end users to make them super users. Then they can submit their expense reports properly. Then I utilize Concur to audit their expenses and reimburse them on time. Next, we utilize Concur reporting to communicate with management and provide them with meaningful data to make decisions on travel and spending.
  • Keeping end users and admins informed on the latest product enhancement.
  • Constantly looking for an opportunity to simplify the expense reimbursement process.
  • Always look for an opportunity to improve employee satisfaction.
  • Keep their customers engaged by inviting them to the big networking events such as Sap Concur Fusion and Sap Concur Fusion Exchange
  • Recurring roundtable discussions with Company's admins.
  • Keeping us informed on the latest reporting tools to improve visibility on travel and expense.
  • Improve the relationship between Concur account managers and Company's admin.
  • Time saved through automation.
  • Faster employee reimbursement.
The audit tools are very customizable. That helped us to rolling out Concur for international regions easily.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

We worked with the premium coach team to complete a full site analysis. As a result, we improved our efficiency and simplified the steps in our Expense reimbursement processes. However, we had some communication issues with some Concur consultants outside the US. Our concerns were addressed incorrectly and resulted in sending incorrect reports to the management team.

SAP Concur Feature Ratings

Employee Expense Reporting
7
Advanced OCR
7