Avoid this.
November 13, 2023
Avoid this.
Score 1 out of 10
Vetted Review
Verified User
Software Version
Standard
Modules Used
- Expense
- Travel
Overall Satisfaction with SAP Concur
In my opinion, UI/UX is unpleasant for end users. I think it translates into data entry of the worst kind. In my opinion, the level of detail makes no sense for standard uses in our professions as researchers. In my experience, reports get sent back only to cause back and forth endlessly and need further detail from customer service at corporations that only refer you back to websites with incomplete information. I'm finding Apple, Amazon, and other invoices to be error-ridden. Parsing out tiny details eats time needed for our primary job responsibilities. I think this solution simply isn't ready for use. And, in my opinion, filing receipts really has no excuse for being so fraught or time consuming. It really just needs to be a housekeeping task. In my experience, it's turned into something that destroys time off and needs lots of tech support.
- you can upload things
- there are drop-down items (these aren't correct--but it's a move in a decent direction)
- busy UI/UX
- finicky
- poor design
- negative impact on work life balance
Turned it into new kinds of workplace stress and one-size-fits-all that doesnt' ...
Do you think SAP Concur delivers good value for the price?
No
Are you happy with SAP Concur's feature set?
No
Did SAP Concur live up to sales and marketing promises?
No
Did implementation of SAP Concur go as expected?
No
Would you buy SAP Concur again?
No