Review
November 16, 2025

Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Travel
  • Expense
  • Invoice

Overall Satisfaction with SAP Concur

I use the SAP Concur for expense reimbursement, travel. The process is easy to navigate and follow through. However, the experience is often hindered by difficulty in matching purchase orders, and processing credit note. Might caused by clunky, outdated interface. Travel booking can be time-consuming due to inefficient search layouts (like the missing matrix view), making simple processes unnecessarily complex.

Pros

  • Expense claim
  • Purchase orders
  • Contact

Cons

  • Interaction with SAP GUI while processing supplier credit with invoice under the same supplier
  • Travel built with CTM, connection could be smoother
  • Efficiency to claim expenses, meeting auditor's requirements.
It's well designed
SAP GUI and TM1, power BI. All data are linked to and from SAP GUI, making reporting and analytics are real time. The TM1 reporting tool is migrating data daily or instantly by manual refresh process. This tool enables data reporting, and analytics. However wish TM1 can be easier in customisation.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?

Yes

SAP Concur is well designed interface covering popular functions.

SAP Concur Feature Ratings

Employee Expense Reporting
10
Corporate Card Reconciliation
Not Rated
Customizable Approval Policies
6
Financial Document Management
8
Payment Status Tracking
10
Payment Audit Trail
10
Duplicate Bill Detection
10
Advanced OCR
Not Rated
Electronic Funds Transfer
Not Rated

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