Crystal Reports made our business better!
May 05, 2016

Crystal Reports made our business better!

Joey McDonald | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Crystal Reports

We use Crystal Reports to help with various month end procedures, ad hoc reports as well as provide other departments with reports that they can access using a Crystal Reports viewer. It helps provide a lot of insight into the company that the canned reports of our accounting system does not offer.
  • Accuracy
  • Customization
  • Visualization of data
  • Drill down
  • Larger reports take a little while to populate
  • Assist in creating the correct relationship between tables.
Through the years we have been able to cut our monthly close process time down by nearly half thanks to Crystal Reports. We are able to customize reports and email out directly to the different departments so it eliminates a lot of the manual work load. One improvement I would like to see is allowing us to view the fields within a table prior to selecting it to add to the report.

SAP Crystal Feature Ratings

Pixel Perfect reports
Not Rated
Customizable dashboards
Not Rated
Report Formatting Templates
Not Rated
Drill-down analysis
6
Formatting capabilities
3
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
9
Publish to Web
Not Rated
Publish to PDF
5
Report Versioning
2
Report Delivery Scheduling
5
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
Not Rated
Predictive Analytics
Not Rated
Multi-User Support (named login)
Not Rated
Role-Based Security Model
Not Rated
Multiple Access Permission Levels (Create, Read, Delete)
Not Rated
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated