SAP S/4HANA latest review
October 30, 2020

SAP S/4HANA latest review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP S/4HANA Cloud

SAP S/4HANA Cloud is used by all departments in the company - Sales, Procurement, Planning, Fulfilment, A/R and A/P. As an ERP, SAP S/4HANA Cloud provides a lot of benefits. The processes are integrated as the data flows across the different elements of the Supply Chain and Finance withing the organization.

Pros

  • SAP S/4HANA Cloud provides faster reporting than previous versions like SAP ECC.
  • SAP S/4HANA Cloud introduces new ways of doing things across the organization.
  • SAP S/4HANA Cloud has powerful out of the box Fiori dashboard reports.

Cons

  • SAP S/4HANA Cloud documentation needs improvements - the configuration examples are hard to search.
  • SAP S/4HANA Cloud Security setup needs more documentation.
  • SAP S/4HANA Cloud Fiori Apps are good for dashboards. But, for transactions, there needs a better design approach for users who deal with lot of tcodes.
  • SAP S/4HANA Cloud has rich features and the product allows expansion.
  • ROI depends on the company size, number of transactions, Cloud and On premise models. The benefits are there but they come with a cost.
SAP S/4HANA Cloud is now providing GUI as well as Fiori Apps. This addresses the issues of usability to some extent.
SAP S/4HANA Cloud has a lot of competitors in small, mid and large scale companies. But, it does stand out due to excellent features like Change Management, Flexibility to add new modules and an excellent reputation in ERP space.

Do you think SAP S/4HANA Cloud delivers good value for the price?

Yes

Are you happy with SAP S/4HANA Cloud's feature set?

Yes

Did SAP S/4HANA Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP S/4HANA Cloud go as expected?

Yes

Would you buy SAP S/4HANA Cloud again?

Yes

Best suited for mid range to large companies.

SAP S/4HANA Cloud Feature Ratings

8.0
Accounts payable
8
Accounts receivable
8
Subledger and Financial Process ()
Not Rated
8.0
Inventory tracking
8
Automatic reordering
8
Location management
Not Rated
8.7
Pricing
9
Order entry
9
Cost of goods sold
8
3.3
Pay calculation
5
Benefit plan administration
2
Direct deposit files
3
8.3
Dashboards
9
Standard reports
9
Custom reports
7
6.5
API for custom integration
6
Plug-ins
7
7.0
Role-based user permissions
7
Single sign-on capability
7
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
Procurement ()
Not Rated
Risk Management ()
Not Rated
Logistics ()
Not Rated
Manufacturing ()
Not Rated
Supply Chain ()
Not Rated
Product Lifecycle Management ()
Not Rated

SAP S/4HANA Cloud Support

SAP S/4HANA Cloud support has improved compared to ECC. But, we need more faster responses from SAP when we discover problems and report it for SAP Notes Resolutions.

Comments

More Reviews of SAP S/4HANA Cloud

  1. Home
  2. Enterprise Resource Planning (ERP) Systems
  3. SAP S/4HANA Cloud Reviews
  4. User Review of SAP S/4HANA Cloud