My Review
March 21, 2024
My Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with SAP Service Cloud
We use various cloud services, such as C4C and IBP.
- Uptime reliability.
- User friendly.
- Good support.
- Maybe have more documentation for training new hires.
- Saves money from not having to be on prem.
- Security is good.
Do you think SAP Service Cloud delivers good value for the price?
Yes
Are you happy with SAP Service Cloud's feature set?
Yes
Did SAP Service Cloud live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP Service Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy SAP Service Cloud again?
Yes