A really good solution in terms of back and front end: complete good solution.
December 05, 2019

A really good solution in terms of back and front end: complete good solution.

Roger Castillo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Employee Central Payroll
  • Employee Central Service Center
  • Visas & Permits Management
  • Time & Attendance Management
  • Recruiting
  • Onboarding
  • Learning

Overall Satisfaction with SAP SuccessFactors

We have used SAP SuccessFactors for a few months with a good experience. Different from the previous RRHH application, it's really intuitive and easy to work with. As a project manager, I was worried about a difficult thing like payrolls: if any discrepancy in the payroll is found, it could be really difficult to manage. But this has not happened as SuccessFactors can manage this really easily compared with the previous application.

Pros

  • Intuitive tool for the users
  • Payroll module fits a lot of different profiles and scenarios
  • Integrated with our SAP ERP

Cons

  • The communication module needs to be very well implemented to avoid undesirable mail.
  • The option to search something in the tool needs to be evolved in the next versions.
  • Before SuccessFactors, all the RRHH documents where stored in different applications. With the SuccessFactors implementation, we could demission all as it's the single point of documentation.
  • SuccessFactors transparency makes our employees happier, so it's easy to keep the talent in the organization.
We compared SAP SuccessFactors with Meta4, but we choose SAP because of the cost-benefit relation. We think both can fit our requirements. We also gave value to the friendly user experience and ease of use of employees.
SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

The solution fits well with so many different profiles we have for the payroll calculation. Where it didn't fit well is in the communication module where it possibly needs to be evolved. We had a little problem there, but maybe we also need some more fine-tuning in the configuration.

SAP SuccessFactors HCM Feature Ratings

9.2
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
9
9.0
Pay calculation
10
Support for external payroll vendors
8
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
10
Reimbursement management
9
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
9.4
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
9
Employee recognition
8
9.0
Tracking of all physical assets
9
8.7
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
9.0
New hire portal
9
Manager tracking tools
9
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

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