Item: SAP SuccessFactors
Rating: 9
Author: İhsan Akkarpuz

Use Cases and Deployment Scope

SAP SuccessFactors was implemented company-wide in R&D, Production, Logistics, Purchasing and all other departments in Ford Otosan. Since its introduction, the performance management system has become quite transparent for all employees as well as the management. It was a whole mess before we installed SAP SuccessFactors. There was no agreement between parties before we implemented it regarding how the yearly targets would be met, how they were justified, and how much it corresponded to company policies and requirements. It was a long-standing issue for both performance evaluation and talent acquisition activities of HR before utilizing SAP.

Pros and Cons

User-Friendly interface for each feature. Moving through the pages is easy when determining performance goals and tracking them down until the end of the term.
Recruitment & talent acquisition activities are very transparent and smoothly run.
Index can be defined for each performance metric with a deep logic behind it (such as percentage, plus/minus incremental values, or cost).

Scheduling training materials and searching such content in the product could be a lot easier.

Return on Investment

Justified performance evaluation and talent acquisition thanks to its transparency and suitability with our corporate structure.
User interface makes daily activities so much easier, such as payroll and attendance management.
Career planning and seeing job vacancies across the company is a lot easier & better organized than before.

Alternatives Considered

Previously we had an internal success management program which was old fashioned. It made life harder with time-consuming processes and details. There was no transparency at all, so unhappy employees and troubled management team were left without resolutions. SAP SuccessFactors helped us get rid of all past issues as soon as it was launched.

Support Rating

Highly rated since it is one of the most important products of HR in our professional business life. We need to use it on a daily basis to ensure our tasks are well-tracked and understood by management.

Key Insights

Do you think SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors go as expected?

Yes

Would you buy SAP SuccessFactors again?

Yes

Other Software Used

MS SharePoint, SAP Manufacturing Execution, SAP Customer Data Cloud (formerly Gigya)

Likelihood to Recommend

This product created a good link between employees, management and HR teams. All performance related activities are simultaneously monitored by each party at any time and results are tangible to evaluate, thanks to its index systems.

HR teams have confidence in the metrics being tracked when acquiring new talent, using combined tools like assessment center, english test results, and face-to-face meetings with the candidate. All of these are automatically calculated and transparently distributed within the program.

As for a less appropriate scenario, I would just say selecting trainings on the dashboard is somewhat complicated.

SAP SuccessFactors Review

Modules Used

Overall Satisfaction with SAP SuccessFactors