Practical database, all the features without the flash
Updated October 27, 2021

Practical database, all the features without the flash

Meir Brodsky | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Employee Central Service Center

Overall Satisfaction with SAP SuccessFactors

SAP SuccessFactors is used across our entire global organization. It is primarily used by the HR professionals like myself, and other business services. It is essentially a database of all employees, with all relevant information you could want to know. We also use it for storing documents related to employees and running reports. All data feeds into ADP Workforce Now, which we also use. These two programs talking to each other is very helpful.

Pros

  • Having fields for any kind of data you would need to store on an employee
  • Very comprehensive reporting analytics
  • Integrates and feeds into Payroll systems like ADP so you don't need to update two systems

Cons

  • Loading can be very long at times
  • Would be nice to be able to rearrange the order that different data sets appear
  • UI and visuals look a little bit dated
  • Reporting
  • Comprehensive data profiles
  • Document Storage
  • HR processes are way easier as we can grab relevant info quickly
  • Running reports have reduced the time on many mundane tasks

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SuccessFactors is helpful when you need to regularly look up employees in your organization and see clear information about them, particularly when you have many employees. The data is much clearer than displayed in a payroll system like ADP or Paylocity. However, if you are a smaller company, it probably would not be necessary. Simply using ADP or a similar system for the same purpose should work fine.

SAP SuccessFactors HCM Feature Ratings

7.7
Employee demographic data
9
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
7.0
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
7
7.6
View and generate pay and benefit information
4
Update personal information
10
View job history
8
View company policy documentation
10
Employee recognition
6
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
7.5
New hire portal
7
Manager tracking tools
8
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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