Review for SAP SuccessFactors
January 06, 2022

Review for SAP SuccessFactors

Tigran Petrosyan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Learning
  • Succession & Development
  • Performance & Goals
  • Employee Experience Management

Overall Satisfaction with SAP SuccessFactors

SAP SuccessFactors is the main HR software used in our organization. Its primary usage in our organization is goal setting and tracking, individual development plans, 360-degree feedback, certification, availability of learning materials, and so on. SAP SuccessFactors is used in our entire organization and is one of the core software for training management

Pros

  • It allows you to manage your team efficiently.
  • It is a great learning management tool. Employees can learn materials regarding their work in SAP SuccessFactors.
  • It is a cloud-based software and you can access it using both PC and mobile phone.
  • When you enter your personal page of SAP SuccessFactors it allows you to see your to-do list.
  • It has goal setting and tracking features which make it a great tool for productivity management.
  • SAP SuccessFactors allows you to have a review model, which gives managers the possibility to rate the job done by their employees.

Cons

  • Not very user-friendly. Sometimes it takes you a lot of time to find what you were looking for.
  • The software is slow by its nature. It might take the system up to 20-30 seconds to open the file that you were looking for or go to the previous page.
  • SAP SuccessFactors is a great program with a lot of features, however, It takes a lot of time to learn the system.
  • SAP SuccessFactors is a really expensive software.
  • Goal setting and tracking.
  • Possibility for managers to rate the work done by their workers.
  • Learning management.
  • 360-degree feedback.
  • Certification
  • It makes it easier to set goals and track them. You or your manager can always know what part of the job is already done.
  • It has many features. In the past, we were using separate programs for learning materials, 360-degree feedback, and individual development plans. SAP SuccessFactors allows its users to have everything in 1 place.
  • You can use SAP SuccessFactors at home. So if you were unable to finish your learning materials you can continue them at home and this allows you to better manage your time at work.
  • It is a very expensive product.
I haven't used other HR software programs like SAP Success Factors, so it would be difficult for me to compare SAP SuccessFactors with them.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

If you have a large organization with thousands of employees and you need great HR software with a lot of features, then SAP SuccessFactors might be an ideal choice for you. However, it is overpriced, so if you are a small company, which does not have a lot of money, or you would not use all the features presented by SAP SuccessFactors I would recommend you to look for alternatives.

SAP SuccessFactors HCM Feature Ratings

9.8
Employee demographic data
9
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
10
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
10
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
9.6
View and generate pay and benefit information
10
Update personal information
9
View job history
9
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
9.0
Report builder
8
Pre-built reports
Not Rated
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
9.8
Performance plans
9
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
8.0
Create succession plans/pools
8
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
9.0
Corporate goal setting
Not Rated
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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