It is what you make of it
September 20, 2022

It is what you make of it

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Onboarding
  • Learning
  • Succession & Development
  • Performance & Goals
  • Compensation

Overall Satisfaction with SAP SuccessFactors

SuccessFactors is used a centralized HCM system that acts as the core system for managing employees’ data and planning for employee events such as merit cycle, bonuses, benefits, objectives and performance. It is part of the SAP suite that has moved to the cloud. We use the system in over 30 countries around the world.

Pros

  • Objective Setting
  • Performance Management
  • Employee Data Maintenance

Cons

  • Integration to Other Systems
  • Customer Support
  • Time & Attendance
  • Centralized repository for HR Data
  • Manager Self Service reduced administration costs.
  • View and manage staff
I still don’t see the ease of integration. Always need resources to help.
It’s the bar for entry. We would not be with them if they did not do this successfully.

Do you think SAP SuccessFactors delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors go as expected?

No

Would you buy SAP SuccessFactors again?

Yes

It is well suited for larger organizations that have resources to support a cloud application of this magnitude. The configuration is detailed and flexible, but that flexibility comes with a higher level of support. I would not use the system at a company lees than 5000 employees.

SAP SuccessFactors Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
2
Organization and location management
2
Compliance data (COBRA, OSHA, etc.)
3
Pay calculation
4
Support for external payroll vendors
8
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
7
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
7
Balance details
4
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
10
View job history
10
View company policy documentation
3
Employee recognition
3
Report builder
2
Pre-built reports
3
Ability to combine HR data with external data
2
Performance plans
7
Performance improvement plans
3
Review status tracking
7
Review reminders
6
Multiple review frequency
Not Rated
Create succession plans/pools
5
Candidate ranking
5
Candidate search
5
Candidate development
5
New hire portal
4
Manager tracking tools
4
Corporate goal setting
4
Individual goal setting
8
Line-of sight-visibility
5
Performance tracking
5
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

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