In My Opinion, There's Room for Improvement
December 12, 2022

In My Opinion, There's Room for Improvement

Brianna Tyrrell | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • Recruiting
  • Onboarding
  • Performance Management

Overall Satisfaction with SAP SuccessFactors

SAP SuccessFactors helps manage onboarding paperwork sent to candidates. It's easy to view if the candidate has completed the paperwork or not. We do not use this tool for recruiting anymore but have within the past year. This was used previously as an applicant tracking system to manage candidates and make offers when ready. We also use this tool for our performance measurement. We input goals and our manager responds.

Pros

  • Allow you to see what stage the candidate is in with their Onboarding paperwork
  • Allows users to resend onboarding paperwork to candidates as needed
  • A good way to communicate your goals and have manager response to them

Cons

  • The system all together is very slow compared to others
  • It is not visually pleasing and needs updates
  • Better automation of tasks (staging candidates)
  • Easier accessibility to onboarding paperwork review
I was not around during the integration stage of SAP SuccessFactors with my company.
I am not aware of the global compliance standards and localization ability aspects of SAP SuccessFactors.
Lever is mainly an applicant tracking system but it is way easier to use, faster, and more visually appealing compared to SAP SuccessFactors. There are also lots of small features like email templates and "@" for a colleague that is not in SAP SuccessFactors.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

No

Okta Workflows (Azuqua), Google Workspace
SAP SuccessFactors provides many different uses such as candidate management, onboarding, employee performance goals, etc. It can come in handy with all of the different features. The con is that the system is out of date. It's slow and it doesn't have as many advanced features for specific sections such as recruiting/candidate management.

SAP SuccessFactors HCM Feature Ratings

7.3
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
6.2
Performance plans
8
Performance improvement plans
7
Review status tracking
7
Review reminders
1
Multiple review frequency
8
7.0
Create succession plans/pools
8
Candidate ranking
5
Candidate search
8
Candidate development
7
6.0
New hire portal
5
Manager tracking tools
7
8.5
Corporate goal setting
Not Rated
Individual goal setting
10
Line-of sight-visibility
Not Rated
Performance tracking
7
6.2
Job Requisition Management
7
Company Website Posting
5
Publish to Social Media
Not Rated
Job Search Site Posting
8
Duplicate Candidate Prevention
9
Applicant Tracking
7
Notifications and Alerts
1

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