Its easier to manage a Microfinance business with thousands of colaborators using Success Factors.
May 20, 2023

Its easier to manage a Microfinance business with thousands of colaborators using Success Factors.

Adela Giral | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Recruiting
  • Performance Management
  • Learning
  • Succession and Development

Overall Satisfaction with SAP SuccessFactors

In Gentera and its companies, we are evolving our Performance Management Solution to a more continuous way with more feedback on Success Factors. Now the collaborator can combine the activities that they are doing in order to complete an objective and contribute to development objectives as well. By going thru this new process, they can have more frequent reviews with their managers, and discuss at the same time if the objective is contributing to their development or if they need to develop a certain area or skill in order to better complete the objective. As CHRO we are continuously looking for ways to better tie development with performance and this has proven to be a very solid way.

Pros

  • Capable of managing thousands of employees.
  • Availability on desktop and mobile.
  • Ease of use.

Cons

  • The implementation of new modules such as Recruiting Marketing is not that easy to implement.
  • I would love for HR employees to be able to make more changes in Success Factors and not depend on IT.
  • Thanks to Success Factors, we at Gentera have a disciplined way of evaluating performance.
  • Employees are able to consult their objectives and update their achievements on their mobiles.
  • We can now use the continuous performance module for agile projects.
We bought Qualtrix, and it is taking more than 8 months to integrate it.
The best experience I have had was brought by the SAP customer success team, as they help us connect with other clients which have good practices in place. It's great to exchange with other customers.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

By using Success Factors, Gentera has developed a solid platform to develop our Talent Processes, Compensation, succession, and learning management system. We recently bought a new company, and integrating them into Success Factors was a great way to accelerate the integration of new talent processes; we can now show the organization charts of the new company and have them into the same Performance Management Cycle and other processes. On the compensation cycle, we are always tying the merit increase to the performance evaluation, and that gives us a lot of credibilities.

SAP SuccessFactors HCM Feature Ratings

8.5
Employee demographic data
9
Employment history
9
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
10
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
Not Rated
8.6
Pay calculation
9
Support for external payroll vendors
9
Off-cycle/On-Demand payment
8
Benefit plan administration
7
Direct deposit files
Not Rated
Salary revision and increment management
10
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
9.6
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
8
Asset Management ()
Not Rated
3.0
Report builder
2
Pre-built reports
4
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
8.3
Performance plans
9
Performance improvement plans
8
Review status tracking
Not Rated
Review reminders
8
Multiple review frequency
8
8.3
Create succession plans/pools
9
Candidate ranking
8
Candidate search
8
Candidate development
8
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
9.3
Corporate goal setting
10
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
8.8
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
8
Notifications and Alerts
Not Rated

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