SAP SuccessFactors review
October 03, 2023

SAP SuccessFactors review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Onboarding

Overall Satisfaction with SAP SuccessFactors

SAP SuccessFactors is used to have a centralized HR system across the company to have a single view and standardize HR processes. Currently regional countries are having their own local HR solutions and that doesn't give a one single view or accurate data.

Pros

  • Easy entering of the data and easy maintenance
  • Dashboards for pulling out the reports for various elements
  • Integration with other applications

Cons

  • SAP SuccessFactors require to build AI features in their recruiting module. Clients are looking for advanced features for resume screening and matching, and that is missing.
  • It's primarily the decommissioning of legacy systems and helping HR with the info at their fingertips.
SAP SuccessFactors need to further simplify the integration.
We have seen the platform to be a little wobbly. After the new release few things broke and really had to follow-up with the SAP team to provide the fix.
Workday was quite comparable, and SAP SuccessFactors was chosen more of the SAP brand and assuming the support that will be extended by the SAP team.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

It is well suited for moving to the Cloud and where SAP already has a presence as it is easier to connect SAP SuccessFactors with SAP suite of products using SAP BTP and IIS.
It is less appropriate for advanced features required in the recruitment process area.

SAP SuccessFactors HCM Feature Ratings

8.5
Employee demographic data
8
Employment history
9
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
Not Rated
5.3
Pay calculation
7
Support for external payroll vendors
1
Off-cycle/On-Demand payment
1
Benefit plan administration
8
Direct deposit files
6
Salary revision and increment management
7
Reimbursement management
7
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
8.0
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
8
Employee recognition
8
Asset Management ()
Not Rated
8.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
8.2
Performance plans
8
Performance improvement plans
9
Review status tracking
9
Review reminders
7
Multiple review frequency
8
8.0
Create succession plans/pools
8
Candidate ranking
8
Candidate search
8
Candidate development
8
8.0
New hire portal
8
Manager tracking tools
8
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
6.3
Job Requisition Management
9
Company Website Posting
7
Publish to Social Media
7
Job Search Site Posting
6
Duplicate Candidate Prevention
5
Applicant Tracking
5
Notifications and Alerts
5

Comments

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