SAP SuccessFactors Rocks!
Updated May 20, 2025

SAP SuccessFactors Rocks!

Femi Akinnusi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Performance Management
  • Learning
  • Succession and Development

Overall Satisfaction with SAP SuccessFactors HCM

We use the product as our centralized Global HRIS system of record. 50+ locations, 10 countries and 18,000+ employees. It enables us to see at a glance who is where, report on employee FTE and track training and the entire employee life cycle. It is also at the core of our Human Capital digital transformation strategy.

Pros

  • Org chart
  • Reporting
  • Notifications
  • Business process digitization
  • Very good User interface

Cons

  • Language translations
  • LMS ease of Administration
  • Cost of ownership
  • Improved HR efficiency
  • Task automation
  • Improved employee engagement
  • Digitization of some key HR processes such as Performance and Succession Management
Ease of use, good UI, seamless integration, country-specific nuances, industry solutions and a solid understanding of Human Resources business processes. The weave of modules in a seamless integration to align with current best practices in Human Resources as well as it being flexible and scalable enough to quickly react to and adopt new practices sets it apart.
We have and continue to consider AI capabilities within SuccessFactors HCM. To this end, we have set up a Governance committee to review areas of efficiency that will benefit from using AI.
SAP SuccessFactors has Workday beat hands down! The intuitive ease of use, better UI and robust integration make this a better product in my view.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SuccessFactors is a fully integrated HR System with best of breed functionalities and solutions that support the entire employee life cycle. The full and seamless integration of all modules pulling from the Employee Central database of employee data without the need for added APIs and plug-ins is a huge plus.

SAP SuccessFactors HCM Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
9.8
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
9
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Using SAP SuccessFactors HCM

All of our business functions use SuccessFactors as our global HR System of record, as employees. The employees cut across all departments within the organization. Administration, Flexible Metals Group, Metallics, Aluminum and Fluids in 58 locations spread across 10 countries in 4 continents. We use the Human Resources Employee Central Module, Succession planning, Performance Management, reporting and Learning Management System.
1 - Very strong interpersonal people management skills with excellent listening, good grasp of the overall HR business subject area in order to understand sometimes complex requirements or not too well explained requirements. A solid grasp of the various SuccessFactors functionalities also helps to ensure that technical customized changes are the last option especially where there are configuration functionalities that can simply be turned on to attain better results.
  • Digital Performance Management
  • Centralized Global HR System of record
  • Global Learning Management System
  • Digital Global Succession Planning
  • Customized Learning and Training portlet in Employee Central to track Hourly employee training with Cost
  • Digital branded Global Employee recognition program in Employee Central
  • Digital tracking of our mentoring program
  • More detailed employee diversity tracking and reporting
  • Time Management
  • Recruitment and onboarding
As a long standing SAP HR/HCM/HXM user, i am very pleased with the redeveloped UI and the additional functionalities SAP has deployed over the years. SAP has been very proactive and reactive in a very timely manner in ensuring that the SuccessFactors platform continues to be a best of breed solution and it is so well entrenched in my organization that i do not see any need to not renew whatsoever. We love the product and it very well meets our organizational needs in all area.

Evaluating SAP SuccessFactors HCM and Competitors

SAP SuccessFactors HCM Implementation

Integrating SAP SuccessFactors HCM

Integration with other SAP products and external systems via APIs is seamless.

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