Item: SAP SuccessFactors
Rating: 9
Author: Heather Willis

Use Cases and Deployment Scope

Recruiting, Hiring, Talent Management, managing employee data.

Pros and Cons

Customer support
Flexible configuration
Improved employee experience

Product Support is slow to reply and sometimes appears to not have read the information provided in the ticket
Background elements on people profiles have limited functionality and need a major upgrade
Move more provisioning features to configuration

Ease of Integration

Replication to SAP SuccessFactors can be very complex.

SuccessFactors Implementation

It was long but that was due to our complex existing system. The consultants were great and the system in general was easy to configure.

Key Insights

Do you think SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors go as expected?

Yes

Would you buy SAP SuccessFactors again?

Yes

Other Software Used

EdCast by Cornerstone, Perceptyx, Eightfold AI

SAP SuccessFactors has a clean employee view of data, and offers a wide range of functionality to support mid-size to large companies. Its Succession functionality is limited in the ability to customize, however I’ve had great experiences with Employee Central, Goals and Performance and Platform base functionality.

Great Product for a large company

Modules Used

Overall Satisfaction with SAP SuccessFactors