Excellent HR System of Record
Updated October 25, 2023

Excellent HR System of Record

August Gray | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Recruiting
  • Onboarding
  • Performance Management
  • Compensation Management
  • Learning
  • Succession and Development
  • Workforce Analytics

Overall Satisfaction with SAP SuccessFactors

We use SAP SuccessFactors to manage our core HR data. There aren't any significant challenges that we have experienced thus far that we can't manage internally or with our AMS partner

Pros

  • Performance of Report Center
  • Incorporating DEI initiatives that can be used across clients
  • Position Management

Cons

  • Business rule management could be more efficient. Have a scan feature that allows admin to track the usage of when specific fields are used within business rules would minimize duplication efforts, specifically when working with your AMS partner as there is an opportunity for turnover without knowledge transfer between consultants
  • A clearer understanding of RBP's as it relates to different needs when reporting, example - how layering RBP's can slow down dashboard loads with story reports.
  • Clearer guides and FAQ's for People Analytics
  • employee experience
  • automation of tasks
  • self service
so far so good with this aspect of the system
seemless
SAP SuccessFactors was better aligned to our business needs

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

Overall we are pleased with the product.

SAP SuccessFactors HCM Feature Ratings

7.4
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
8
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
6
Payroll Management ()
Not Rated
Leave and Attendance Management ()
Not Rated
8.7
Update personal information
9
View job history
9
View company policy documentation
8
Asset Management ()
Not Rated
7.0
Report builder
7
Pre-built reports
Not Rated
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
7.3
Performance plans
7
Performance improvement plans
7
Review status tracking
8
Review reminders
7
Multiple review frequency
Not Rated
6.0
Create succession plans/pools
6
Candidate ranking
6
Candidate search
6
Candidate development
6
7.0
New hire portal
7
Manager tracking tools
7
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
7.0
Job Requisition Management
7
Company Website Posting
7
Publish to Social Media
7
Job Search Site Posting
7
Duplicate Candidate Prevention
7
Applicant Tracking
7
Notifications and Alerts
7

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