SAP SuccessFactors review 2024
May 20, 2024

SAP SuccessFactors review 2024

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central Payroll
  • Employee Central Service Center
  • Onboarding
  • Performance Management
  • Compensation Management
  • SAP Analytics Cloud

Overall Satisfaction with SAP SuccessFactors

we have just rolled out to 2 out of 32 countries in emea, for core hr modules excluding comp. the business problems i see are due to design config rather than the product itself

Pros

  • time off management
  • history of data
  • ease of use

Cons

  • forward propagation overwrites the correct audit trail
  • position management often confusing for end user
  • onboarding module needs troubleshooting too often
  • streamlined processes
  • automation of tasks
in each company i have worked with SAP SuccessFactors there have been integration issues both in and out of sf often the fail logs generated by sf are not helpful
we had an implementation partner that were not so helpful especially when transitioning to bau, however direct sap consuyltants are very helpful.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

good for position management and live audit trails, comp manager is very easy for wider business to streamline. the ease of workflows and delegations is also good.

onboarding module can be challenging, as well as some basic customization like defaulting the setting of toggle buttons which are not possible according to sap kba.

SAP SuccessFactors HCM Feature Ratings

8.6
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
10
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
6
5.3
Pay calculation
6
Support for external payroll vendors
5
Off-cycle/On-Demand payment
1
Benefit plan administration
7
Direct deposit files
5
Salary revision and increment management
7
Reimbursement management
6
6.0
Approval workflow
7
Balance details
6
Annual carry-forward and encashment
5
7.8
View and generate pay and benefit information
7
Update personal information
8
View job history
8
View company policy documentation
8
Employee recognition
8
Asset Management ()
Not Rated
3.0
Report builder
3
Pre-built reports
3
Ability to combine HR data with external data
3
Integration with other HR capabilities ()
Not Rated
6.8
Performance plans
5
Performance improvement plans
8
Review status tracking
7
Review reminders
7
Multiple review frequency
7
Succession Planning ()
Not Rated
2.5
New hire portal
2
Manager tracking tools
3
6.8
Corporate goal setting
6
Individual goal setting
6
Line-of sight-visibility
8
Performance tracking
7
Recruiting / ATS ()
Not Rated

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