SuccessFactors
September 19, 2025

SuccessFactors

Justin MacLaren | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP SuccessFactors HCM

We use SuccessFactors for our entire HR technology suite. Following the whole employee life from hire to termination, SuccessFactors is our total employee experience.

Pros

  • Recruitment
  • Compensation Cycle Management
  • Life Cycle Management

Cons

  • Improved reporting resources and capabilities within the SuccessFactors Suit to accelerate organizational adoption journeys
  • Easier to navigate release notes, especially around large-scale changes that come during the Bi-annual release. Lots of the recures are great, btu I often find there's missing pieces or additional changes not included in the various release notes that cause delays in testing.
  • Improved Employee Experience
  • More complete and complex data tracking and global compliance
SF is very user friendly, with simplified front end interfaces.
We are just starting on our AI journey, but SF provides great resources and case studies on what is possible for AI

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

SuccessFactors is excellent for large complex organizations that require very specialized design. We cover 28 countries and are easily able to adapt SF for all or locations. The high robust but customizable solutions within SF really have allowed us to grow and great a more integrated and cohesive employee experience.

SAP SuccessFactors HCM Feature Ratings

8.0
Employee demographic data
10
Employment history
10
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
Not Rated
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
Not Rated
Salary revision and increment management
10
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
8.8
View and generate pay and benefit information
Not Rated
Update personal information
10
View job history
10
View company policy documentation
5
Employee recognition
10
Asset Management ()
Not Rated
5.0
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
7.0
New hire portal
7
Manager tracking tools
7
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
7.4
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
5
Applicant Tracking
7
Notifications and Alerts
8

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