Review SF HCM
Updated November 20, 2025

Review SF HCM

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Learning

Overall Satisfaction with SAP SuccessFactors HCM

we mostly use it for recruiting, Learning (LMS), PMGM (only part of the org. uses it)

Pros

  • proxy function
  • LMS module quite good
  • user friendly interface
  • great ability to do mass load of learning history (data migration using LMS connectors for learning history) . The item load / class load connectors are not as user friendly as the history connector

Cons

  • reporting
  • mass data load functions
  • concurrent employment
  • it still uses XML and customers don't have access to provisioning
  • customers can't do custom development
  • integration with SF-LMS
  • connectors (items, classes) & Integration center
  • great ability to do mass load of learning history (data migration using LMS connectors for learning history) but zero ability to mass delete learning history in case of errors during data load.
  • Employee self service to take online courses and also to view own learning history and download completion certificates is a time saver
  • approval work flow is a time saver
  • re-certifications , expiry reminders are great
Limited custom development Enhancement requests take a very long time people analytics reporting has limitations as it can't connect LMS data with rest of platform data
improved workflow and see previous comments
in process
we can accommodate business needs due to system limitations compared to on premise system. The plus is the user friendly interface
in process . exploring.
we are using both. SAP S/4HANA has strong time and payroll capabilities. For the talent modules SuccessFactors has strong capabilities

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

No

Did implementation of SAP SuccessFactors HCM go as expected?

No

Would you buy SAP SuccessFactors HCM again?

Yes

Self service model will work as user interface is improving all the time

SAP SuccessFactors HCM Feature Ratings

6.3
Employment history
8
Job profiles and administration
3
Organizational charting
8
Payroll Management ()
Not Rated
Leave and Attendance Management ()
Not Rated
Employee Self Service ()
Not Rated
Asset Management ()
Not Rated
3.5
Pre-built reports
4
Ability to combine HR data with external data
3
Integration with other HR capabilities ()
Not Rated
6.3
Performance plans
7
Performance improvement plans
6
Review status tracking
6
Review reminders
Not Rated
Multiple review frequency
6
7.0
Create succession plans/pools
Not Rated
Candidate ranking
7
Candidate search
7
Candidate development
Not Rated
Onboarding ()
Not Rated
6.0
Corporate goal setting
6
Individual goal setting
6
Line-of sight-visibility
6
Performance tracking
6
7.0
Job Requisition Management
7
Company Website Posting
7
Publish to Social Media
Not Rated
Job Search Site Posting
7
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
7
Notifications and Alerts
7

Using SAP SuccessFactors HCM

Not live yet
2 - they have IT skills
  • Learning Management
  • Recruiting
  • Performance and goals
  • during covid we could track who was vaccinated vs who was not and who had exemption
  • tracking security clearance and expiry
  • tracking diversity
  • AI capabilities for recruiting

Comments

  • Anonymous | TrustRadius Reviewer
    Review author
    commented 3 months ago
  • Kristin Mestre | TrustRadius Reviewer
    Kristin Mestre
    (Vendor Representative) commented 3 months ago
    Thank you so much for sharing your detailed feedback with us Were glad to hear that SAP SuccessFactors HCM is helping streamline your HR processes. Your thoughts on reporting integration usability and enhancement requests are especially helpful. We take them seriously as we plan future improvements. Its great to know whats working well and also where we can raise the bar. Thanks again for being open with us and helping us improve.

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