Pros and Cons of SAP SuccessFactors HCM
January 23, 2025

Pros and Cons of SAP SuccessFactors HCM

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Employee Central Payroll
  • Employee Central Service Center
  • Time Tracking
  • Recruiting
  • Onboarding
  • Compensation Management
  • SAP Analytics Cloud
  • Workforce Analytics
  • SAP Qualtrics Employee 360 Development
  • SAP Qualtrics Employee Lifecycle
  • SAP Qualtrics Employee Technology Experience
  • SAP Qualtrics Employee Benefits Optimizer
  • SAP Agent Performance and Management

Overall Satisfaction with SAP SuccessFactors HCM

We are using SAP SuccessFactors HCM tool for attandance, payroll, Leave requests and all major employee related activities. It helps IR team to run the payroll easily for every employee and maintain the record in system and also helps in providing other benefits like child education support, LTA etc through this system and maintain the leave data avaibale to every employee.

Pros

  • Leave data
  • Payroll
  • Employee Benefits
  • Attendance

Cons

  • Time Off request
  • Customization in every template
  • sync employee data from SAP ECC to SAP SuccessFactors HCM
  • It helps our global administrator to see our company's data
  • it becomes our centralized system for employee.
  • payroll got automate with this toll
As it is a SaaS product, it provides various feature and modules focusing for company employee. It helps to create a centeralized system for every employee to see their leave, salary, and other employee benefits at one place. It helps a lot in automate our payroll system and provide various reports for HR and IR for complaince point of view.
It helps our HR team to track the orginzational changes and show the status to managmenet what will be the changes required in coming years. In this portal, seniors can see their juniors techstack which helps them to know which individual is good in which things. It also helps to see the management of every employee.
We have plan to make our hiring process more smooth with AI. We want to link our hiring process with naukri and linkedin etc. so that anyone can apply for job in our orginzation and AI will filter the CV's for HR so that they can hire person who has similiar capabilities required for job and increase the productivity in orginzation.
Our whole orginzation data is in SAP ECC and we have to link that data with our new system and SAP SuccessFactors HCM has only the capability to integrate with SAP ECC. so we use this tool for creating Employee Central system for our orginzation and now it is easy for us too, to migrate data from SAP ECC to SAP SF.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

If you have to create a portal in which employee can see and apply for leave, can see their attendance data, salary details, LTA details, address details, Employee information then this portal is useful for them but if you have very complex policies like on same no can apply for leave and wfh also then this portal have some challenges to implement logic like above.

SAP SuccessFactors HCM Feature Ratings

9.0
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
8
8.4
Pay calculation
8
Benefit plan administration
9
Direct deposit files
8
Salary revision and increment management
9
Reimbursement management
8
9.3
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
8
9.0
View and generate pay and benefit information
8
Update personal information
10
View job history
9
View company policy documentation
9
Asset Management ()
Not Rated
7.5
Report builder
8
Pre-built reports
7
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
8.8
Create succession plans/pools
8
Candidate ranking
9
Candidate search
10
Candidate development
8
8.5
New hire portal
9
Manager tracking tools
8
8.8
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
8
Performance tracking
7
8.0
Job Requisition Management
8

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