SAP SuccessFactors HCM Review
October 14, 2025
SAP SuccessFactors HCM Review
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- SAP Commissions
- Recruiting
- Onboarding
- Compensation Management
- Learning
- Performance Management
Overall Satisfaction with SAP SuccessFactors HCM
We utilize this as an enterprise platform to support our agenda around one HR application, so seamless visibility of talent where we look at identifying, developing and leveraging talent across the organization. With that in mind, we use this for talent acquisition, so for recruiting, acquiring talent in that sense, and then onboarding them into our organization and working through the employee life cycle around performance development and utilizing it for talent succession planning and global mobility initiatives as well.
Pros
- I would say a great example is the unification of an integrated talent model. When you look at the ability to look at talent across internally and externally, and source talent internally and externally for roles, say that's a positive benefit
Cons
- I would like to see more advancement in the standard native mobile app. It's very good, however, I would like to see more functionality brought into it, such as succession planning, more of accompaniment to the actual browser experience.
- I would like to see, let's say, more intuitive business rule management when it comes to employee central business rules they use to default or to drive logic within the backend of the application. I'd like to see a more intuitive or more standard business rule tools being brought to light.
- I've had COOs utilizing the data from our application around people in meetings. I've had other chief officers outside of the CHRO or chief people officer I should say, utilizing the data from the system. That's been positive in terms of identifying talent and understanding where we are in our organization regarding talent availability and talent readiness for new roles.
No, that is on our roadmap to deliver.
I think it's a key component in that space. I would say from the standpoint of utilizing it to drive better data integrity within our application and that data integrity allows us to identify the data gaps we have or the skills gap we have across the workforce and understand who we have, where they are and their readiness, let's say. It allows us to streamline or at least transition the role of HR business partners across the organization to be more strategic and leverage tools such as jewel for insights. And I'm excited to learn more about the Gentech AI and a Jewel studio to see how we can start to develop that capability around building dual agents to take some of the administrative work off of our HR administrators.
Well, I've been with SuccessFactors for about 13 years. Prior to that did consulting, so I did vendor agnostic evaluations. And so SuccessFactor is still a leader in terms of how it stacks up against others is just leveraging the SAP brand and the global integration across the enterprise, whether it's finance, procurement, hr, customer experience, the BTP set up. So I think that's what I wanted. The key distinguishing factors for the application.
Do you think SAP SuccessFactors HCM delivers good value for the price?
Yes
Are you happy with SAP SuccessFactors HCM's feature set?
Yes
Did SAP SuccessFactors HCM live up to sales and marketing promises?
Yes
Did implementation of SAP SuccessFactors HCM go as expected?
Yes
Would you buy SAP SuccessFactors HCM again?
Yes
Comments
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