SAP SuccessFactors HCM - Better ROI for Large and Mid Sized Companies
October 21, 2025

SAP SuccessFactors HCM - Better ROI for Large and Mid Sized Companies

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Employee Central Service Center
  • Time Tracking
  • Recruiting
  • Onboarding
  • Performance Management
  • Compensation Management
  • Learning
  • Succession and Development

Overall Satisfaction with SAP SuccessFactors HCM

SAP SuccessFactors HCM is used as the HR tool for Core HR, Talent & Career, Recruiting & onboarding, Benefits and Time Management. We have employee self service to maintain the personal details and manager self service to manage employees.

Pros

  • Core HR is extremely well built module
  • Time Management module has grown strong
  • Recruiting and onboarding modules are revamped

Cons

  • Reporting is one area where the focus needs to be improved due to different frameworks
  • Talent Management tool is a decade old ; Need intelligent talent module
  • Some of the UI looks old ; Need to innovate more on the UI/UX
  • Automation of manual task like probation tracking
  • One system experience for employees for HR related topics
  • Cost saving with one HR Solution for all HR tools
SAP SuccessFactors HCM solutions is built on best practices and continuous market research & trends. The product is focussing on AI integration across the suite and bring in the extension options via BTP (Business Technology Platform). The focus on UI/UX has been tremendous over the last 2 years. Also, it is cost efficient when compared to it big competitors.
We already incorporated SAP business AI with Joule (Co-pilot of SAP), talent acquisition (like skills generation & insights generation), and talent management (AI Assisted writing). The intial feedback from our stakeholders are good and intent to continue to focus on SAP business AI where ever it can enhance productivity and efficiency for our people.
Not applicable

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SuccessFactors HCM is meant for all companies (Large to Small) which offers localization as an added advantage. It is a great product if your entire compnay in the SAP ERP ecosystem so the cross integration works seamlessly. Since it is a Saas product, there are areas where you cannot customize a lot (for example, UI elements).

SAP SuccessFactors HCM Feature Ratings

8.4
Employee demographic data
9
Employment history
9
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
8.0
Support for external payroll vendors
8
Benefit plan administration
8
Salary revision and increment management
8
8.7
Approval workflow
9
Balance details
8
Annual carry-forward and encashment
9
8.2
View and generate pay and benefit information
8
Update personal information
9
View job history
9
View company policy documentation
8
Employee recognition
7
Asset Management ()
Not Rated
5.3
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
7.4
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
6
Multiple review frequency
7
7.5
Create succession plans/pools
8
Candidate ranking
7
Candidate search
8
Candidate development
7
8.5
New hire portal
8
Manager tracking tools
9
7.3
Corporate goal setting
6
Individual goal setting
9
Line-of sight-visibility
6
Performance tracking
8
7.9
Job Requisition Management
7
Company Website Posting
8
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
6

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